Desa CD32M-1, CD32M-2, CD36M-A1, CD36M-A2 Troubleshooting, Observed Problem Possible Cause Remedy

Page 17

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

Pilot will not stay lit

1. Defective thermocouple

1. Check pilot flame. It must

 

 

impinge on thermocouple

 

 

2. Clean or adjust pilot for maxi-

 

 

mum flame impingement on

 

 

thermocouple

 

 

3. Ensure the connection be-

 

 

tween valve and thermocouple

 

 

are tight and secure

 

 

4. Check thermocouple with

 

 

millivolt meter. Take reading

 

 

at thermocouple terminals of

 

 

gas valve with remote control

 

 

off. It should read 18 millivolts

 

 

minimum. Replace faulty ther-

 

 

mocouple if reading is below

 

 

specified minimum

 

 

 

Pilot lit but no flame on burner

1. Remote or wires defective

1. Check remote wires for proper

 

 

connections. Place jumper

 

 

wire across terminals at re-

 

 

mote control. If burner comes

 

 

on, replace remote. If okay,

 

 

place jumper wire across

 

 

remote control at valve. If

 

 

burner comes on, wires are

 

2. Thermopile not generating

faulty or connections are bad

 

2. Check thermopile with mil-

 

sufficient milivoltage

livolt meter. Take reading at

 

 

thermopile terminals of gas

 

 

valve with remote control off.

 

 

It should read 325 millivolts

 

 

minimum. Replace thermopile

 

 

if reading is below specified

 

3. Plugged burner orifice

minimum

 

3. Check burner orifice for stop-

 

 

page and remove

Frequent pilot outage

1. Pilot flame may be too low

 

or blowing (high) causing

 

safety pilot to “drop out”

1.Clean and/or adjust pilot flame for maximum flame impinge- ment on thermocouple

111916-01F

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Contents CD32M What to do if YOU Smell GASTable of Contents Before YOU Begin IntroductionSelecting Location Mantel Clearances PreparationClearances to Combustibles Framing PRE-INSTALLATION PreparationVent Termination Clearances Minimum Clearances for Vent Terminations Venting Installation InstallationVenting Installation Precautions Vertical Termination with Offset and Wall Strap GAS Line HOOK-UP Electrical Hookup and Remote Receiver DiagramGAS Supply Testing Removing Glass Panel Pilot AdjustmentModels CD32M and CD36M-A Series Installing LOG SETCD42M-A Face Extension for Model CD32M only Burner Flame AdjustmentDecorative Facing Operating Fireplace Operation Guidelines For Your Safety Read Before LightingLighting Instructions Operating FireplaceTo Turn OFF GAS To Appliance Converting PilotConverting Control Valve Converting Fireplace from Natural GAS to PROPANE/LP GASObserved Problem Possible Cause Remedy TroubleshootingModels CD32M and CD36M-A Series Illustrated Parts BreakdownDescription QTY Parts ListModel CD42M-A KEY Part Number Description QTY Wiring Diagram SpecificationsValve Accessory and Replacement PartsNot a UPC