27
TROUBLE SHOOTING GUIDE
BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR REMOVED.
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| TEST SOLUTION |
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| Main burner goes | Pilot flame is not large | - | turn up pilot flame. | ||||||
| out; pilot stays on. | enough or not engulfing the | - replace pilot assembly. | |||||||
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| thermopile |
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| Thermopile shorting | - clean thermopile connection to the valve. Reconnect. | ||||
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| - replace thermopile / valve. | ||
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| Remote wall switch wire is | - | shorten wire to correct length or wire gauge. | |||
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| too long; too much resist- |
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| ance in the system. |
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| Faulty thermostat or switch. | - | replace. | |||
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Main burner goes | Refer to "MAIN BURNER GOES OUT; PILOT STAYS ON" | |||||||||
out; pilot goes out. |
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Vent is blocked | - | check for vent blockage. | ||||||||
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| Vent is | - | check joint seals and installation. | |||
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| 5" flexible vent has become | - | ||||
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| disconnected from fireplace. |
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| Pilot goes out when |
| System is not correctly | - | purge the gas line with the glass door removed. | |||||
| the gas knob is re- |
| purged. |
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| leased. |
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| Out of propane gas. | - | fill the tank. | ||||
| The gas valve has |
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| Pilot flame is not large | - | turn up the pilot flame. | ||||||
| an interlock device |
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| which will not allow |
| enough |
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| the pilot burner to |
| Pilot flame is not engulfing | - | gently twist the pilot head to improve the flame pattern around the | |||||
| be lit until the ther- |
| the thermocouple. | thermocouple. | ||||||
| mocouple | has |
| Thermocouple shorting / | - | loosen and tighten thermocouple. | ||||
| cooled. Allow ap- |
| faulty. | - | clean thermocouple and valve connection. | |||||
| proximately | 60 |
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| - | replace thermocouple. | |||
| seconds for the |
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| - | replace valve. | |||||
| thermocouple to |
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| Faulty valve. | - | replace. | ||||||
| cool. |
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| Pilot | burning; | no |
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| Themostat or switch is de- | - | connect a jumper wire across the wall switch terminals; if main | ||
| gas | to | main |
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| fective. | burner lights, replace switch / thermostat. | |||
| burner; gas knob |
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| Wall switch wiring is defec- | - | disconnect the switch wires & connect a jumper wire across termi- | |||||
| is on 'HI'; walltive. | nals 1 & 3; if the main burner lights, check the wires for defects and | ||||||||
| switch / thermostat |
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| is on. |
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| Main burner orifice is plugged. | - | remove stoppage in orifice. | ||||
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| Faulty valve. | - | replace. | ||
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Pilot will not light. |
| No spark at pilot burner | - | check if pilot can be lit by a match | ||||||
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| - | check that the wire is connected to the push button ignitor. | |
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| - | check if the push button ignitor needs tightening. | |
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| - | replace the wire if the wire insulation is broken or frayed. | |
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| - | replace the electrode if the ceramic insulator is cracked or broken. | |
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| - | replace the push button ignitor. |
- fill the tank.
- spark gap should be 0.150" to 0.175" (5/32" to 11/64" approx.) from the electrode tip and the pilot burner. To ensure proper electrode location, tighten securing nut (finger tight plus 1/4 turn).
- check that the manual valve is turned on.
-check the pilot orifice for blockage.
-replace the valve.
-call the gas distributor.