Integra DTR-7.3 instruction manual Troubleshooting guide

Page 73

Troubleshooting guide

If a problem occurs while you are using the remote controller, first try to operate the controls on the front panel of the DTR-7.3 to make sure that it is not due to a malfunction (or worn out batteries) in the remote controller.

POWER

No power.

•Power cord is disconnected.

➞Connect power cord (see page 28).

•External noise is affecting the internal microcomputer.

➞Turn off the power, wait five seconds, and then turn back on the power (see page 28).

•Internal fuse is blown.

➞Contact your Integra/Onkyo Service Center.

Power turns on but no sound.

•“Muting” is displayed.

➞Press the MUTING button on the remote controller to turn off muting (see page 30).

•Bad connections or wiring.

➞Check connections, speaker cables, and other wiring (see pages 15 to 27).

•Amplifier protection circuitry is activated.

➞Contact your Integra/Onkyo Service Center.

Sound of playback source is not heard.

•Input selector is not set properly.

➞Set to correct input source.

•Headphones are connected.

➞Lower volume and then disconnect headphones.

Power shuts off immediately after power on.

•Amplifier protection circuitry is activated.

➞Remove the power cord from outlet immediately. Contact your Integra/Onkyo service center.

SPEAKERS

No sound from the center speaker, or at very low volume.

•Speaker cable is not connected.

➞Check the connection between amplifier and speaker (see page 20, 21).

•Listening mode is set to Stereo or Direct.

➞Set the Listening mode to any mode other than Stereo or Direct. The output to the center speaker may differ depending on the listening mode.

•Center speaker volume is set to minimum.

➞Set the center speaker level to the appropriate volume (see page 45).

•The Center setting is set to “None.”

➞Set the Center setting to “Large” or “Small” at Setup Menu → Speaker Setup Menu → Speaker Config Sub-menu (see page 43).

No sound or very low volume from subwoofer.

•Subwoofer setting is set to “No.”

➞Set the Subwoofer setting to “Yes” at Setup Menu → Speaker Setup Menu → Speaker Config Sub-menu (see pages 43, 54).

•Subwoofer volume is set to minimum.

➞Set the subwoofer level to the appropriate volume (see page 45).

Low frequency humming is heard.

•Not properly grounded.

➞Check outer conductor of input plugs.

•Turntable motor is not properly grounded.

➞Check for proper ground connection.

•Audio connection cables on the rear panel are connected incorrectly.

➞Adjust the placement of the cable to reduce hum.

Howling is heard when the volume is turned up.

•Turntable and speakers are located too close together. ➞ Move them farther apart.

Rough or scratchy sound is heard. High range is not clear.

•Turntable needle is dirty or worn, or a problem exists with a connected component.

➞Refer to the instruction of the connected components and check for problem.

•Treble control is too high.

➞Turn treble setting down at Setup Menu → Audio Adjust Menu → Tone Control Sub-menu (see page 53).

FM/AM TUNER

AM stations cannot be received.

•AM loop antenna is not connected.

➞Connect the included AM loop antenna to the AM antenna terminals (see page 22).

Buzzing noise on AM stations (particularly noticeable at night or with weak stations).

•Noise from electrical apparatus such as fluorescent lamp.

➞Move the AM loop antenna to different position.

➞Set up an outdoor AM antenna (see page 23).

Noise is heard at high-pitched sounds on AM stations.

•Noise caused by TV set.

➞Place the AM loop antenna as far as possible from the TV.

➞Move DTR-7.3 away from TV set.

Crackling noise on both AM and FM stations.

•Noise caused by fluorescent lamp being turned on and off.

➞Move antenna as far as possible from the fluorescent lamp.

•Noise from automobile ignition.

➞Install an FM outdoor antenna as far as possible from the road (see page 23).

➞Change the position or direction of the outdoor antenna.

Stereo indicator lights, but sound is distorted and stereo separation is bad.

•Station is too strong.

➞Change to FM indoor antenna (see page 22).

•Multiple reflection of the radio waves because of tall buildings or mountains.

➞Use antenna that has better directivity and orient it so distortion is least.

Indicators for stereo reception flicker and hiss is heard on FM stations.

•Station is too weak.

➞Install an outdoor FM antenna (see page 23).

•Stereo FM broadcasts cover only about half the distance of an ordinary broadcast.

➞Change the position or direction of the outdoor antenna.

No preset station is recalled.

• Memory is lost because power has been turned off for a long time.

➞ Store all stations again (see page 35).

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Contents DTR-7.3 Avis Important SafeguardsPrecautions Contents Contents Supplied accessories FeaturesInstalling the remote controller batteries Before using this unitUsing the remote controller Front panel Index parts and facilitiesIndex parts and facilities Front panel display Remote controller Mode buttons and indicators 28 Send/Learn indicatorOn/Standby button Sleep buttonRear panel Connecting to Audio/Video equipment Connecting your audio components Connecting to Audio/Video equipmentConnecting a compact disc player CD Connecting a turntable PhonoConnecting a DVD Player Connecting your video componentsFlow of the video signals is as follows Connecting a DVD player DVDConnecting a video cassette recorder Video Connecting a television monitor or projector Monitor OUTSignal flow Video Connecting video camera, etc. Video 5 InputIdeal speaker configuration Connecting speakersMinimum speaker configuration for surround sound playback Speaker placementConnecting speakers Connecting speakersUsing the speaker labels Connecting the AM antenna cable Connecting antennasConnecting the included antennas Assembling the AM loop antennaConnecting antennas When using the Surr BACK/ZONE 2 Speakers terminals Connecting the remote zone Zone 2 speakersWhen using the Zone 2 OUT terminals When using the Surr BACK/ZONE 2 PRE OUT terminalsIR OUT Connecting the power cords from other devices Connections for remote controlMiscellaneous Connections RS 232 portConnecting to devices with analog multi channel output Connecting to an external device with 12V Trigger terminalConnecting auxiliary power amplifier Miscellaneous ConnectionsTurning on the power Connecting the powerTurning on the power from the remote controller Basic operation Enjoying music or videos with the DTR-7.3To change the display of the input source from Tape to MD Listening with headphones Adjusting the bass and trebleUsing the sleep time remote controller only Enjoying music or videos with the DTR-7.3Setup Enter Return Changing the listening modeWhile playing back DTS sources While playing back Analog/PCM sourcesAdjusting the brightness of the front display Switching the displayTemporarily changing the speaker output levels Enjoying the multichannel output Changing the audio modeListening to a stereo radio station FM mode Tuning into a radio stationListening to Radio Broadcasts Selecting a preset radio station Presetting a radio stationErasing a preset radio station Listening to Radio BroadcastsAdjusting the volume for the remote zone Using the buttons on the DTR-7.3Enjoying music in the remote zone Rec Out Recording a sourceStart recording at the recording component as desired Press the Rec Out button Recording a sourceBasic Menu Setup MenuAdvanced Menu Navigating through the Setup Menu Setup MenuPress the Setup button Hardware Setup Menu Hardware SetupSurr Back/Zone 2 Sub-menu Speaker Impedance Sub-menuIR in Setup Sub-menu Hardware SetupSpeaker Setup Menu Speaker SetupSpeaker Config Sub-menu Speaker Distance Sub-menu Speaker SetupPress the Test button to complete the procedure Using the remote controller Press the Test buttonLevel Calibration Sub-menu Calibrating the speaker levelsInput Setup Menu Input SetupInitial settings for each input source Digital InputDigital Format Input SetupInput source selected Multichannel Last Valid enables the source last selected Select to have Video Setup Sub-menuVideo Component VideoIntelliVolume IntelliVolume Sub-menuCharacter Input Sub-menu Character DisplayRelationship between input source and listening mode Listening Mode Preset Sub-menuListening Mode Type of softwareListening Modes Input source signalsTrigger Setup Sub-menu Audio Adjust Setup Menu Audio AdjustSetting Values Initial value Tone Control Sub-menuDelay Sub-menu Audio AdjustSound Effect Sub-menu LFE Level Sub-menu Theater Dimensional Sub-menuMono Sub-menu Surround Sub-menu THX Sub-menu Listening mode Treble Setting Tone ControlSound Effect Bass Re-EQPreference Volume Setup Sub-menuPreference Menu OSD Setup Sub-menu Headphones Level Setup Sub-menuPreference OSD Position Sub-menuRcvr Mode Using remote controllerOverview Controlling an Integra/Onkyo cassette tape deckControlling an Integra/Onkyo DVD player Using remote controllerPress the CD Mode button On Standby CD Mode DiscControlling an Integra/Onkyo CD player Press the SAT/MD Mode button On Standby SAT/MD ModeControlling an Integra/Onkyo MD recorder Rec RecordLearning a pre-programming code Entering a pre-programming codeVOL DisplayEntering a pre-programming code Setting NoPre-programming codes DVD Mode DVD Player Mode Operating your programmed remote controllerSAT Mode Satellite Tuner Mode Cable Mode Cable ModeVCR Mode VCR Mode Operating your programmed remote controllerTV Mode TV Mode Light Macro 1 Macro Programming procedureErasing all the commands programmed under a Mode button Erasing the programmed command from one buttonPress and release the same Mode button again Press and release the same button againWhat is the macro function? Using the macro functionProgramming the macro Executing the macroErasing all commands and macros that have been programmed Using the macro functionErasing a macro from the Macro 1 or 2 button Troubleshooting guide Video and Audio Troubleshooting guideIf one of the messages shown below appears Specifications Net-Tune Features Internet radio featuresModem To the WAN side To the LAN side port Connecting the DTR-7.3 to your Ethernet NetworkEnjoying Internet radio Enjoying Music on Internet Radio or NAS-2.3Playing a music file saved in NAS-2.3 Enjoying Music on Internet Radio or NAS-2.3To cancel the operation Using the Alphanumeric keysUse the / buttons to select one of the menu Caps Press the Enter buttonNetwork Setup Menu Configuring Various SettingsProxy Setup Sub-menu Configuring Various SettingsIP Address Sub-menu MAC Address Sub-menuSpecifications Troubleshooting guideAppendix

DTR-7.3 specifications

The Integra DTR-7.3 is a state-of-the-art AV receiver designed for audiophiles and home theater enthusiasts who seek a blend of performance, flexibility, and advanced technology. With a powerful amplifier section, the DTR-7.3 delivers an exceptional audio experience, providing crystal-clear sound reproduction across all frequencies.

At the heart of the DTR-7.3 is the ability to deliver 9.2 channels of amplification, making it an ideal choice for a comprehensive home theater setup. It supports various speaker configurations, allowing users to create immersive surround sound environments. The receiver is equipped with sophisticated DSP (Digital Signal Processing) that enhances audio fidelity while supporting multiple audio formats, including Dolby Atmos, DTS:X, and IMAX Enhanced. These technologies enable sound to move in a three-dimensional space, wrapping listeners in a dynamic auditory experience.

One of the standout features of the DTR-7.3 is its 4K Ultra HD video capabilities, ensuring that users can enjoy high-quality imagery with up to 60 frames per second. The receiver is equipped with HDR (High Dynamic Range) support, allowing for deeper contrast and more vibrant colors. Additionally, it includes multiple HDMI inputs and outputs, making it easy to connect to various devices, including gaming consoles, Blu-ray players, and streaming devices.

Connectivity is also a strong suit of the DTR-7.3. It supports Wi-Fi, Bluetooth, and Ethernet, granting users the ability to stream music from a variety of online services without the hassle of physical connections. The receiver is compatible with various music streaming protocols such as AirPlay, Spotify Connect, and TIDAL, allowing for seamless access to a vast library of audio content.

The DTR-7.3 also includes an advanced room calibration system that optimizes sound according to the specific acoustics of the room. This feature automates the tuning process, ensuring that every listening position benefits from balanced sound.

In addition, the user-friendly interface and the Integra Remote App make it easy to operate, allowing users to control their home theater setup from their smartphones or tablets. With its impressive combination of features, advanced technologies, and easy connectivity, the Integra DTR-7.3 stands out as a top-tier choice for anyone looking to elevate their home entertainment experience.
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