Heat & Glo LifeStyle 350TRSI-AUF, 350TRSILP-AUF Congratulations, Homeowner Reference Information

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Read this manual before installing or operating this appliance.

Please retain this owner’s manual for future reference.

A. Congratulations

Congratulations on selecting a Heat & Glo gas fireplace, an elegant and clean alternative to wood burning fireplaces. The Heat & Glo gas fireplace you have selected is designed to provide the utmost in safety, reliability, and efficiency.

As the owner of a new fireplace, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual. Pay special attention to all cautions and warnings.

This owner’s manual should be retained for future reference. We suggest that you keep it with your other important documents and product manuals.

The information contained in this owner’s manual, unless noted otherwise, applies to all models and gas control systems.

Your new Heat & Glo gas fireplace will give you years of durable use and trouble-free enjoyment. Welcome to the Heat & Glo family of fireplace products!

Homeowner Reference Information

We recommend that you record the following pertinent information about your fireplace.

Model Name:____________________________________________ Date purchased/installed:__________________

Serial Number:__________________________________________ Location on fireplace:______________________

Dealership purchased from:_ _______________________________ Dealer Phone:_ __________________________

Notes:_ _______________________________________________________________________________________

_____________________________________________________________________________________________

Listing Label Information/Location The model information regarding your specific fireplace can be found on the rating plate usually located in the control area of the fireplace.

Type of Gas

SAI Global Certification Nº:

DMS (mm)

Model Number

Serial Number

xxxx-xxx

Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF2089-980 Rev. o • 6/12

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Contents Hot glass will cause burns Models 350TRSI-AUF 350TRSILP-AUFWhat to do if you smell gas Do DiscardnotModels 350TRSI-AUF, 350TRSILP-AUF Homeowner Reference Information CongratulationsNovida Testing Service Sans ComplianceSans User Guide Table of ContentsReference Materials Appliance SetupTroubleshooting FinishingLimited Lifetime Warranty Australian Warranty InformationWarranty Conditions and Exclusions Warranty ExclusionsOther Rights This warranty is void if HOW to ClaimMelbourne Perth Listing and Code Approvals Gas Fireplace Safety Operating Instructions User GuideYour Fireplace Clear Space Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches Fan KitFinal inspection by Lighting Instructions IPIControl Module Operation Nine Hour Safety Shutdown FeatureAfter Fireplace is Lit Frequently Asked QuestionsMaintenance and Service Firebox Maintenance Tasks-Qualified Service TechnicianGasket Seal and Glass Assembly Inspection LogsTypical Appliance System Getting StartedAny such action may cause a fire hazard Design and Installation ConsiderationsTools and Supplies Needed Inspect Appliance and ComponentsSelecting Appliance Location Framing and ClearancesConstructing the Appliance Chase ClearancesClearance to heat shield Minimum Framing Dimensions Mantel and Wall Projections Combustible MantelsCombustible Mantel Legs or Wall Projections Vent Termination Minimum Clearances Termination LocationsClearance MIN. Clearance in. mmVent Information and Diagrams Top Vent Horizontal Termination USE SLP Series Components onlyV1 Minimum H1 Maximum Minimum + H 2 Maximum Top Vent Horizontal Termination Two ElbowsMin Max Top Vent Horizontal Termination Three ElbowsTop Vent Vertical Termination Straight Up Vertical Flue SystemMAX. RUN Flue System Approvals And Installations ModelFlue Termination Approvals H1 Maximum V1 + V2 Min Top Vent Vertical Termination Two ElbowsH1 + H2 V1 + V2 Minimum H1 + H2 Maximum Top Vent Vertical Termination Three ElbowsH1 Minimum H1 Maximum Rear Vent Horizontal Termination No ElbowOne 45º Elbow USE DVP Series Components onlyH3H2 Rear Vent Horizontal Termination Two ElbowsRear Vent Vertical Termination One Elbow Two Elbows Minimum MaximumV1 Minimum H1 + H2 Maximum Rear Vent Vertical Termination Three Elbows Maximum Minimum + H 2 MaximumMinimum + H 2 + H Maximum Combustible Wall Penetration Vent Clearances and FramingPipe Clearances to Combustibles Wall Penetration FramingPipe DVP SLP Install the Ceiling FirestopVaulted Ceiling Installation Install Attic Insulation ShieldInstalling the Optional Heat-Zone-240V Kit Flat Ceiling InstallationTop Vent Appliance PreparationCut the metal retaining band and fold the sides out Rear VentSecuring and Leveling the Appliance Installing the Non-combustible BoardInstall Trim and/or Surround Components Removal For ServiceParts Replacement Adjustments And Replacement PartsAssemble Pipe Sections Installing Vent Pipe DVP and SLP PipeAttach Vent to the Firebox Assembly Assemble Vent Sections DVP Pipe OnlyAssemble Slip Sections Assemble Vent Sections SLP Pipe OnlyDisassemble Vent Sections Secure the Vent SectionsInstall Firestops Install Support BracketsFlue Termination For Horizontal Terminations using the SLP-TRAP2 or DVP-TRAP2Heat Shield Requirements for Horizontal Termination Install Metal Roof FlashingInstall Vertical Termination Cap Assemble and Install Storm CollarGas Connection Gas InformationGAS Access Optional Remote Control Receiver Location Wiring RequirementsIntelliFire Plus Ignition System Wiring Optional Accessories RequirementsBlower Introduction Kit ContentsInstallation Precautions Fireplace Specific InformationInstallation of Remote Control Housing Changing Temperature ScaleRemote Position Learn Button AUX300CE Module InstallationFan Installation Programming the RC300AU to the Control ModuleFunction Buttons Idle When Remote is in on ModeStandby mode Display ScreenAdjusting Fan Speed About on ModeAbout OFF Mode Adjusting Flame HeightPower Outage Adjusting ThermostatAdjusting Timer Setting the Child LockSymptom Possible Cause Corrective Action Frequently Asked Questions/TroubleshootingFinishing Facing Material741 837 Accessories Appliance SetupRemove Fixed Glass Assembly Clean the ApplianceLog Assembly LOGS-350CE-D Log Placement InstructionsHeat & Glo 350TRSI-AUF, 350TRSILP-AUF 2089-980 Rev. o 6/12 Heat & Glo 350TRSI-AUF, 350TRSILP-AUF 2089-980 Rev. o 6/12 Troubleshooting Symptom Possible Cause Corrective ActionIntelliFire Plus Ignition System Troubleshooting Appliance Dimension Diagram Reference MaterialsLocation Inches Millimeters Inspect Maintenance Tasks Maintenance TasksDVP-AS2 Vent Components DiagramsHorizontal Termination Cap DVP-TRAP2Mm Heat Shield 15-1/8 384 mm Effective LengthDVP-HRC-SS DVP-HRC-ZC-SS SLP-WS SLP45SLP90 SLP-PIPEDVP-FBHT SLP-TVHWVertical Termination Cap DVP-FBHT SLP90 SL-2DVPDescription Comments Part Number Log Set AssemblyBeginning Manufacturing Date July Ending Manufacturing Date Service PartsConversion Kits Service Parts ListContact Information