Heat & Glo LifeStyle 350TRSI-AUF, 350TRSILP-AUF owner manual Troubleshooting

Page 69

Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

4. Pilot lights but contin-

A. A shorted or loose connection in flame

Verify all connections to wiring diagram in manual. Verify

ues to spark, and main

sensing rod.

connections underneath pilot assembly are tight. Verify

burner will not ignite.

 

flame sense or igniter wires are not grounding out to metal

(If the pilot continues

 

chassis, pilot burner, pilot enclosure or screen if present, or

to spark after the

 

any other metal object.

pilot flame has been lit,

 

 

B. Poor flame rectification or contaminated

With fixed glass assembly in place, verify that flame is en-

flame rectification has

flame sensing rod.

gulfing flame sensing rod on left side of pilot hood. Flame

not occurred.)

 

sensing rod should glow shortly after ignition. With a multi-

 

 

 

 

meter, verify that current in series between module and

 

 

sense lead is at least 0.14 microamps. Verify correct pilot

 

 

orifice is installed and gas inlet is set to pressure specifi-

 

 

cations. Polish flame sensing rod with fine steel wool to

 

 

remove any contaminants that may have accumulated on

 

 

flame sensing rod.

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of ap-

 

 

pliance. Verify that wire harness is firmly connected to the

 

 

module.

 

 

 

 

D. Damaged pilot assembly or contami-

Verify that ceramic insulator around the flame sensing rod

 

nated flame sensing rod.

is not cracked, damaged, or loose. Verify connection from

 

 

flame sensing rod to white sensor wire. Polish flame sens-

 

 

ing rod with fine steel wool to remove any contaminants

 

 

that may have accumulated on flame sensing rod. Verify

 

 

continuity with a multi-meter with ohms set at lowest range.

 

 

Replace pilot if any damage is detected.

 

 

 

5. Carbon Deposition

A. Log Placement

Verify placement and assure flame is not excessively

 

 

impinging on log.

 

B. Shutter Setting

Check to assure correct shutter setting for your model and

 

 

gas type.

 

C. Gas Type

Assure correct fuel matches unit gas model and components.

Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12

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Contents What to do if you smell gas Models 350TRSI-AUF 350TRSILP-AUFDo Discardnot Hot glass will cause burnsModels 350TRSI-AUF, 350TRSILP-AUF Homeowner Reference Information CongratulationsNovida Testing Service Sans ComplianceSans User Guide Table of ContentsTroubleshooting Appliance SetupFinishing Reference MaterialsLimited Lifetime Warranty Australian Warranty InformationWarranty Conditions and Exclusions Warranty ExclusionsOther Rights This warranty is void if HOW to ClaimMelbourne Perth Listing and Code Approvals Gas Fireplace Safety Operating Instructions User GuideYour Fireplace Remote Controls, Wall Controls and Wall Switches Fixed Glass AssemblyFan Kit Clear SpaceFinal inspection by Lighting Instructions IPIControl Module Operation Nine Hour Safety Shutdown FeatureAfter Fireplace is Lit Frequently Asked QuestionsMaintenance and Service Gasket Seal and Glass Assembly Inspection Maintenance Tasks-Qualified Service TechnicianLogs FireboxTypical Appliance System Getting StartedTools and Supplies Needed Design and Installation ConsiderationsInspect Appliance and Components Any such action may cause a fire hazardSelecting Appliance Location Framing and ClearancesConstructing the Appliance Chase ClearancesClearance to heat shield Minimum Framing Dimensions Mantel and Wall Projections Combustible MantelsCombustible Mantel Legs or Wall Projections Vent Termination Minimum Clearances Termination LocationsClearance MIN. Clearance in. mmVent Information and Diagrams Top Vent Horizontal Termination USE SLP Series Components onlyV1 Minimum H1 Maximum Minimum + H 2 Maximum Top Vent Horizontal Termination Two ElbowsMin Max Top Vent Horizontal Termination Three ElbowsTop Vent Vertical Termination Straight Up Vertical Flue SystemMAX. RUN Flue System Approvals And Installations ModelFlue Termination Approvals H1 Maximum V1 + V2 Min Top Vent Vertical Termination Two ElbowsH1 + H2 V1 + V2 Minimum H1 + H2 Maximum Top Vent Vertical Termination Three ElbowsOne 45º Elbow Rear Vent Horizontal Termination No ElbowUSE DVP Series Components only H1 Minimum H1 MaximumH3H2 Rear Vent Horizontal Termination Two ElbowsRear Vent Vertical Termination One Elbow Two Elbows Minimum MaximumV1 Minimum H1 + H2 Maximum Rear Vent Vertical Termination Three Elbows Maximum Minimum + H 2 MaximumMinimum + H 2 + H Maximum Pipe Clearances to Combustibles Vent Clearances and FramingWall Penetration Framing Combustible Wall PenetrationPipe DVP SLP Install the Ceiling FirestopInstalling the Optional Heat-Zone-240V Kit Install Attic Insulation ShieldFlat Ceiling Installation Vaulted Ceiling InstallationTop Vent Appliance PreparationCut the metal retaining band and fold the sides out Rear VentSecuring and Leveling the Appliance Installing the Non-combustible BoardParts Replacement Components Removal For ServiceAdjustments And Replacement Parts Install Trim and/or SurroundAttach Vent to the Firebox Assembly Installing Vent Pipe DVP and SLP PipeAssemble Vent Sections DVP Pipe Only Assemble Pipe SectionsAssemble Slip Sections Assemble Vent Sections SLP Pipe OnlyDisassemble Vent Sections Secure the Vent SectionsInstall Firestops Install Support BracketsFlue Termination For Horizontal Terminations using the SLP-TRAP2 or DVP-TRAP2Heat Shield Requirements for Horizontal Termination Install Metal Roof FlashingInstall Vertical Termination Cap Assemble and Install Storm CollarGas Connection Gas InformationGAS Access IntelliFire Plus Ignition System Wiring Wiring RequirementsOptional Accessories Requirements Optional Remote Control Receiver LocationBlower Installation Precautions Kit ContentsFireplace Specific Information IntroductionInstallation of Remote Control Housing Changing Temperature ScaleFan Installation AUX300CE Module InstallationProgramming the RC300AU to the Control Module Remote Position Learn ButtonStandby mode Idle When Remote is in on ModeDisplay Screen Function ButtonsAbout OFF Mode About on ModeAdjusting Flame Height Adjusting Fan SpeedAdjusting Timer Adjusting ThermostatSetting the Child Lock Power OutageSymptom Possible Cause Corrective Action Frequently Asked Questions/TroubleshootingFinishing Facing Material741 837 Remove Fixed Glass Assembly Appliance SetupClean the Appliance AccessoriesLog Assembly LOGS-350CE-D Log Placement InstructionsHeat & Glo 350TRSI-AUF, 350TRSILP-AUF 2089-980 Rev. o 6/12 Heat & Glo 350TRSI-AUF, 350TRSILP-AUF 2089-980 Rev. o 6/12 Troubleshooting Symptom Possible Cause Corrective ActionIntelliFire Plus Ignition System Troubleshooting Appliance Dimension Diagram Reference MaterialsLocation Inches Millimeters Inspect Maintenance Tasks Maintenance TasksDVP-AS2 Vent Components DiagramsMm Heat Shield 15-1/8 384 mm DVP-TRAP2Effective Length Horizontal Termination CapDVP-HRC-SS DVP-HRC-ZC-SS SLP90 SLP45SLP-PIPE SLP-WSVertical Termination Cap SLP-TVHWDVP-FBHT SLP90 SL-2DVP DVP-FBHTDescription Comments Part Number Log Set AssemblyBeginning Manufacturing Date July Ending Manufacturing Date Service PartsConversion Kits Service Parts ListContact Information
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