Heat & Glo LifeStyle 350TRSILP-AUF, 350TRSI-AUF Other Rights, Warranty Conditions and Exclusions

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Warranty Period

 

Heat & Glo Manufactured Appliances and Venting

 

 

 

 

 

 

 

 

 

Parts

Labor

Gas

Wood

Pellet

EPA

Coal

Electric

Venting

Wood

 

 

 

 

 

 

 

 

Components Covered

5 years 1 years

X

X

Castings & baffles

7 years 3 years

X

X

X

 

 

 

Manifold tubs HEAT & GLO chimney and termination

10 years 1 year

X

Burners, logs and refractory

Limited Lifetime

3 year

X

X

X

X

X

Firebox and heat exchanger

90 Days

X

X

X

X

X

X

 

 

 

X

All Replacement Parts beyond warranty period

OTHER RIGHTS

The HHT manufacturer’s warranty is in addition to other rights and remedies that you may have under Australian law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

WARRANTY CONDITIONS AND EXCLUSIONS:

The HHT manufacturer’s warranty only covers HHT appliances that are purchased through an HHT authorised dealer or distributor. A list of HHT authorised dealers is available on the HHT branded websites.

This warranty is only valid while the HHT appliance remains at the site of original installation.

WARRANTY EXCLUSIONS:

This HHT manufacturer’s warranty does not cover the following:

Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior surface finishes may occur. This is not a flaw and is not covered under warranty.

Damage to printed, plated, or enamelled surfaces caused by fingerprints, accidents, misuse, scratches, melted items, or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.

Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts in- clude: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, light bulbs, batteries and the discoloration of glass.

Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and com- plaints related to this noise are not covered by this warranty.

Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to in- stall the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air fur- naces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7) installation or use of components not supplied with the appliance or any other components not expressly authorized and approved by HHT (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interrup- tions or fluctuations of electrical power supply to the appliance.

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Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF2089-980 Rev. o • 6/12

 

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Contents Models 350TRSI-AUF 350TRSILP-AUF What to do if you smell gasDo Discardnot Hot glass will cause burnsModels 350TRSI-AUF, 350TRSILP-AUF Congratulations Homeowner Reference InformationSans Novida Testing ServiceSans Compliance Table of Contents User GuideAppliance Setup TroubleshootingFinishing Reference MaterialsAustralian Warranty Information Limited Lifetime WarrantyOther Rights Warranty Conditions and ExclusionsWarranty Exclusions Melbourne Perth This warranty is void ifHOW to Claim Listing and Code Approvals Your Fireplace Gas Fireplace SafetyOperating Instructions User Guide Fixed Glass Assembly Remote Controls, Wall Controls and Wall SwitchesFan Kit Clear SpaceLighting Instructions IPI Final inspection byNine Hour Safety Shutdown Feature Control Module OperationFrequently Asked Questions After Fireplace is LitMaintenance and Service Maintenance Tasks-Qualified Service Technician Gasket Seal and Glass Assembly InspectionLogs FireboxGetting Started Typical Appliance SystemDesign and Installation Considerations Tools and Supplies NeededInspect Appliance and Components Any such action may cause a fire hazardFraming and Clearances Selecting Appliance LocationClearance to heat shield Constructing the Appliance ChaseClearances Minimum Framing Dimensions Combustible Mantel Legs or Wall Projections Mantel and Wall ProjectionsCombustible Mantels Termination Locations Vent Termination Minimum ClearancesMIN. Clearance in. mm ClearanceVent Information and Diagrams V1 Minimum H1 Maximum Top Vent Horizontal TerminationUSE SLP Series Components only Top Vent Horizontal Termination Two Elbows Minimum + H 2 MaximumTop Vent Horizontal Termination Three Elbows Min MaxMAX. RUN Top Vent Vertical TerminationStraight Up Vertical Flue System Flue Termination Approvals Flue System Approvals And InstallationsModel Top Vent Vertical Termination Two Elbows H1 Maximum V1 + V2 MinTop Vent Vertical Termination Three Elbows H1 + H2 V1 + V2 Minimum H1 + H2 MaximumRear Vent Horizontal Termination No Elbow One 45º ElbowUSE DVP Series Components only H1 Minimum H1 MaximumRear Vent Horizontal Termination Two Elbows H3H2V1 Minimum H1 + H2 Maximum Rear Vent Vertical Termination One Elbow Two ElbowsMinimum Maximum Minimum + H 2 + H Maximum Rear Vent Vertical Termination Three ElbowsMaximum Minimum + H 2 Maximum Vent Clearances and Framing Pipe Clearances to CombustiblesWall Penetration Framing Combustible Wall PenetrationInstall the Ceiling Firestop Pipe DVP SLPInstall Attic Insulation Shield Installing the Optional Heat-Zone-240V KitFlat Ceiling Installation Vaulted Ceiling InstallationAppliance Preparation Top VentRear Vent Cut the metal retaining band and fold the sides outInstalling the Non-combustible Board Securing and Leveling the ApplianceComponents Removal For Service Parts ReplacementAdjustments And Replacement Parts Install Trim and/or SurroundInstalling Vent Pipe DVP and SLP Pipe Attach Vent to the Firebox AssemblyAssemble Vent Sections DVP Pipe Only Assemble Pipe SectionsAssemble Vent Sections SLP Pipe Only Assemble Slip SectionsSecure the Vent Sections Disassemble Vent SectionsInstall Support Brackets Install FirestopsFor Horizontal Terminations using the SLP-TRAP2 or DVP-TRAP2 Flue TerminationInstall Metal Roof Flashing Heat Shield Requirements for Horizontal TerminationAssemble and Install Storm Collar Install Vertical Termination CapGas Information Gas ConnectionGAS Access Wiring Requirements IntelliFire Plus Ignition System WiringOptional Accessories Requirements Optional Remote Control Receiver LocationBlower Kit Contents Installation PrecautionsFireplace Specific Information IntroductionChanging Temperature Scale Installation of Remote Control HousingAUX300CE Module Installation Fan InstallationProgramming the RC300AU to the Control Module Remote Position Learn ButtonIdle When Remote is in on Mode Standby modeDisplay Screen Function ButtonsAbout on Mode About OFF ModeAdjusting Flame Height Adjusting Fan SpeedAdjusting Thermostat Adjusting TimerSetting the Child Lock Power OutageFrequently Asked Questions/Troubleshooting Symptom Possible Cause Corrective Action741 837 FinishingFacing Material Appliance Setup Remove Fixed Glass AssemblyClean the Appliance AccessoriesLog Placement Instructions Log Assembly LOGS-350CE-DHeat & Glo 350TRSI-AUF, 350TRSILP-AUF 2089-980 Rev. o 6/12 Heat & Glo 350TRSI-AUF, 350TRSILP-AUF 2089-980 Rev. o 6/12 IntelliFire Plus Ignition System TroubleshootingSymptom Possible Cause Corrective Action Troubleshooting Location Inches Millimeters Appliance Dimension DiagramReference Materials Maintenance Tasks Inspect Maintenance TasksVent Components Diagrams DVP-AS2DVP-TRAP2 Mm Heat Shield 15-1/8 384 mmEffective Length Horizontal Termination CapDVP-HRC-SS DVP-HRC-ZC-SS SLP45 SLP90SLP-PIPE SLP-WSSLP-TVHW Vertical Termination CapDVP-FBHT SLP90 SL-2DVP DVP-FBHTLog Set Assembly Description Comments Part NumberService Parts Beginning Manufacturing Date July Ending Manufacturing DateService Parts List Conversion KitsContact Information