A.O. Smith HYB-90N warranty Fault, Lockout, Code, Description, Cause, Remedy, type, Displayed

Page 49
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Fault

 

 

Lockout

 

Code

Description

Cause

Remedy

type

Displayed

 

 

 

 

 

 

 

E15

 

Blower speed is 200RPM

 

 

 

 

below the target speed for

 

 

 

 

20 seconds.

 

 

E16

 

Blower speed is 500RPM

 

 

 

 

above the target speed for 6

 

 

 

 

seconds.

Soft

1. Check the blower wire harness.

E17

Blower speed

Machine starts or normal

 

2. Change the blower.

 

abnormal.

combustion, but Blower

 

 

 

3. Change the board.

 

 

speed = 0 for last 3sec.

 

 

 

 

 

E18

 

Have Blower’s output signal

 

 

 

 

but the Blower speed = 0 for

 

 

 

 

last 400ms.

 

 

E19

 

Blower speed stuck > 3000

Soft

 

 

 

rpm

 

 

 

 

 

E20

Proportional

Proportional valve Current <

 

1. Check the proportional gas valve

 

Minimum.

 

wire harness.

 

valve (PV) current

Soft

E21

Proportional valve Current >

2. Change the board.

 

unusual.

Maximum.

 

3. Change the gas valve assembly.

 

 

 

E22

Outlet

Outlet Temperature

 

 

 

Temperature

is < minimum defined

 

 

 

Probe is Open

temperature.

 

 

 

circuit.

 

 

 

E23

Outlet

Outlet Temperature

 

 

 

Temperature

is > maximum defined

 

 

 

Probe is Short

temperature.

 

 

 

circuit.

 

 

 

E24

Inlet Temperature

Inlet Temperature is

 

1. Check temperature probes wire

 

Probe is Open

< minimum defined

Soft

harness.

 

circuit.

temperature.

2. Replace themperature probe.

 

 

E25

Inlet Temperature

Inlet Temperature

 

3. Change the board.

 

Probe is Short

is > maximum defined

 

 

 

circuit.

temperature.

 

 

E26

Tank Temperature

Tank Temperature

 

 

 

Probe is Open

is < minimum defined

 

 

 

circuit.

temperature.

 

 

E27

Tank Temperature

Tank Temperature

 

 

 

Probe is Short

is > maximum defined

 

 

 

circuit.

temperature.

 

 

E28

Ignition failure.

After a failure to detect

 

1. Check the igniter wire harness.

 

 

the flame during ignition,

 

2. Check igniter 120Vac voltage

 

 

the control will retry the

 

supply during the ignition time.

 

 

specified number of times.

 

3. Check the ignition rod. If it looks

 

 

After the maximum failed

Soft

dirty clean it using isopropyl alcohol

 

 

attempts, this fault is

 

and a clean cloth.

 

 

declared.

 

4. Check the high voltage wiring

 

 

 

 

connection between igniter and

 

 

 

 

igniter rod for proper contact.

E29

Outlet water

Outlet water temperature <=

 

1. Check the outlet temperature probe.

 

temperature too

(setting temperature – 15°C)

Alert

2. Change the board.

 

low.

for 60 seconds after flame

 

 

 

 

 

 

detected.

 

 

 

 

TABLE 5

 

 

www.hotwater.com

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Contents POWER VENT GAS MODELS For Your SafetyInstallation and Operating Manual HYBRID GAS WATER HEATERSIMPORTANT INFORMATION TABLE OF CONTENTSIMPORTANT DEFINITIONS SAFE INSTALLATION, USE AND SERVICEGENERAL SAFETY DANGER INTRODUCTION Page GET TO KNOW YOUR WATER HEATER - GAS MODELS REPLACEMENT PARTS AND DELIMING PRODUCTSROUGH IN DIMENSIONS INSTALLATION CONSIDERATIONSINSTALLATION REQUIREMENTS FOR THE COMMONWEALTH OF MASSACHUSETTS Water Potable Heating All models are considered WATER PIPING - MIXING VALVE USAGEFACTS TO CONSIDER ABOUT LOCATION HANDLE INSTALLATION Access To EARTHQUAKE ZONESTop Casing Front ScrewsAPPLIANCES IN UNCONFINED SPACES COMBUSTION AIR AND VENTILATIONAPPLIANCES IN CONFINED SPACES B. ALL AIR FROM OUTDOORS See Figures 12, 13 and WATER PIPING CHEMICAL VAPOR CORROSIONCLOSED WATER SYSTEMS THERMAL EXPANSIONTEMPERATURE-PRESSURE RELIEF VALVE HARD WATERT&P Valve and Pipe Insulation if supplied SEDIMENT TRAPS GAS PIPINGGAS LINE PURGING HIGH ALTITUDE INSTALLATIONSFLOODING/FREEZING FILLING THE WATER HEATERVENT PIPE TERMINATION If using 2 inch vent pipePLANNING THE VENT SYSTEM RODENT SCREEN INSTALL INTO ELBOW GROUND LEVEL OR MAXIMUM SNOW LINE If using 3 inch vent pipeTERMINATION ELBOW ELBOW STRAPVENT TERMINAL INSTALLATION, SIDEWALL INSTALLATION OF VENT SYSTEMCONDENSATE CONDENSATION WARNINGINSTALLATION SEQUENCE SEQUENCE OF INSTALLATIONSVent terminals supplied with heater must be used INSTALLATION OF VERTICAL VENT SYSTEM INSTALLATION OF VENT SYSTEM, SIDEWALLVENT PIPE PREPARATION STEP A RECOMMENDED BRUSH* SIZE FOR PRIMER AND CEMENT APPLICATIONSSTEP B STEP E U.S. POWER VENTSTEP F STEP G CONNECTION TO VENT PIPEVENT HOODS MAY BE EXTREMELY HOT DURING OPERATION CALIBRATION ELECTRICAL CONNECTIONSFIGURE 33a “OFF”, “up”DISPLAY PANEL OPERATING INSTRUCTIONSNumeric Display DISCONNECTION WHEN SERVICING CAUTION LABEL ALL WIRES PRIOR TOCONTROLS. WIRING ERRORS CAN CAUSE IMPROPER AND DANGEROUSFOR YOUR SAFETY READ BEFORE LIGHTING LIGHTING INSTRUCTIONSOPERATING INSTRUCTIONS TO TURN OFF GAS TO APPLIANCESTATE HEAT CYCLE DEFINITIONSDESCRIPTION TEMPERATURE REGULATION Temperature Probes UNIQUE HYBRID FEATURESWater Circulation Pump Line Voltage Monitor Detection of Failure to Maintain Desired Constant Temperature CONSTANT OUTPUT TEMPERATURE CONTROLSTART UP CONDITIONS OPERATIONAL CONDITIONSHOUSEKEEPING MAINTENANCEVENTING SYSTEM INSPECTION BURNER OPERATION AND INSPECTIONCLEANING THE INLET WATER FILTER ANODE ROD REPLACEMENTTEMPERATURE-PRESSURE RELIEF VALVE OPERATION MOTORSFLUSHING THE HEAT EXCHANGER LIME BUILD- UP CLEANING THE HEAT ENGINEDRAINING THE TANK FAULT INDICATION AND ERROR CODESDiagnostic DIAGNOSTIC DISPLAYCode and DisplayedLockout FaultCause RemedyLockout FaultCode DescriptionLockout TROUBLESHOOTING Check if there is any error code on WHEN THE TAP IS OPENEDb.The unit display is an error code system installed, or there is aLEAKAGE CHECKPOINTS SERVICEITEM # PARTS IDENTIFICATIONA Baffle, Flue B Hot Water Outlet Nipple w/ Anode, Heat Trap AB C DEF G T SH R I Q P KIT # REPLACEMENT PARTS DESCRIPTIONSERVICE AND LABOR RESPONSIBILITY LIMITED RESIDENTIAL GAS WARRANTYCLAIM PROCEDURE CONDITIONS AND EXCEPTIONSPage Page 500 TENNESSEE WALTZ PARKWAY ASHLAND CITY, TN PHONE 1-800-433-2545 FAX