A.O. Smith SGE Troubleshooting, Distinction is made between, General errors, Displayed errors

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gis

13Troubleshooting

13.1Introduction

A distinction is made between:

•General errors

General errors are not reported on the display. General errors are:

-Gas smell

-Display does not light up

-Insufficient or no hot water.

-Water leakage

-Explosive ignition.

The manual includes a table with general errors (13.2 "Troubleshooting table for general errors").

•Displayed errors

Errors are reported on the display as follows:

-Line one: an error code and a brief description. The code consists of a letter and two digits.

-Lines two, three and four: a long description, alternating with a recommended action. See the figures. The first shows a possible error, the second shows the appropriate checking action.

S02: SENSOR ERROR

TOP TANK

SENSOR 1

NOT CONNECTED

S02: SENSOR ERROR

CHECK TOP TANK

SENSOR

There are various types of errors, all falling into one of two groups:

-LOCK OUT ERRORS

When the cause has been removed, these errors require a reset with

the button, before the appliance can resume operation.

-BLOCKING ERRORS

These errors disappear automatically once the cause of the error has been removed, after which the appliance resumes operation by itself.

The manual includes a table of error messages that can appear on the display (13.2 "Troubleshooting table for general errors").

•Warnings on the display

The warnings (13.4 "Displayed warnings") can also apply to the solar heating system.

Instruction manual SGE

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Contents Installation User Your installer Trademarks Read this manual carefullyLiability More informationGis Table of contents Troubleshooting Service programMaintenance frequency Status of the applianceAppendices Performing maintenanceWarranty certificate Table of contents What to do if you smell gas Regulations IntroductionAbout the appliance Introduction Target groups Maintenance Forms of notationSymbol Target group Chapter Target groups Description Overview of this documentGis Topics covered in this chapter Working principle of the applianceIntroduction General working principle of the appliance Working principle of the appliance Other settings that govern the control behaviour areAppliances heating cycle Appliance water temperature protection Gas valve = time = Temperature 45 oC = Minimum tap water temperaturePressure switch Flame probe Protection for the appliance IntroductionPressure switch Appliance water temperature protectionGas valve 4 FanUnvented installation Safety of the installationVented installation Flame probeSafety of the solar heating system Expansion vessel Fluid temperatureExpansion valve Pump of the solar heating systemPackaging InstallationEnvironmental ConditionsWater composition Air humidity and ambient temperatureAppliance maximum floor load Working clearances Dimensions of the appliance Technical specificationsAppliance is supplied without accessories. Check See the tableDime Description SGE Nsion Gas data General and electrical specificationsGas category 3+ G31 37 mbar Installation diagram Water connections, Unvented Cold water side See C in the installation diagram 3.5 Installation diagramHot water side Circulation pipeCondensation drainage Water connections, VentedAir supply and flue Introduction Gas connectionRequirements for flue gas discharge materials This section covers the following subjectsTypes of appliances Concentric connections Practical example of concentric chimney flue SpecificationsFollowing example illustrates how to use the table Subject Description Parallel connectionsAppliance Diameter Maximum Total length BendAppliance with parallel flue gas discharge material Practical example of parallel chimney flueConnecting communication cable to solar heating system Preparation Connecting the mains voltageSolar heating system Electrical connectionPreparation 11.2Connecting continuous pump Connecting the mains voltageIsolating transformer 11.2 PreparationConnecting an extra on mode switch Tank on Connecting a program-controlled pumpConnecting an extra error signal Alarm OUT Connecting extra head pump Connecting Q/T sensorConnecting solar collector Connecting the mains powerConnecting pump station modulating pump Connecting communication cable Connecting tank sensorConnecting extra head pump Connecting Q/T sensorChecking the supply pressure and burner pressure Procedure to check pressures Finish off 3.13.4 Finalising Adjusting the pressureGas data Finalising 13.4Conversion to a different gas category Orifice assemblyConversion to a different gas category Burner pressure regulator Blank plate Gas control connectorPage Conversion to a different gas category Filling Filling Filling the appliance Filling unvented installationsFilling vented installations Filling with glycol Flushing with waterGis Draining Draining Draining unvented InstallationsActivate the Menu with Position the cursor in front of OFFPosition the cursor in front of OFF Confirm OFF with Draining vented installationsDraining solar heating system Draining glycol-filled system Gis Control panel Electronic controller ON/OFF switchControls Meaning of iconsControl panel Navigation buttonsPC connection Operating modes Operating modes Error conditions Service conditionStatus of the appliance Error conditions Service conditionCollector temperature warning Q/T Sensor warningStarting and running Open 3.5 Installation diagram the manual gas valveStarting the appliance Starting the appliance Appliances heating cycleIcon is activated Message Ignition appears Starting and runningIcon is activated Message PRE Purge appears Shutting down Shut the appliance down for a brief period OFF modeShutting the appliance down for a long period Electrically isolating the applianceShutting down Set the water temperature via Switching on the on modeMain menu Notational convention for menu-related instructionsWeek program Setting water temperature during on modeStarting and stopping the week program Changing the appliances standard week programWeek program setting the switch- off time Week program setting the switch- on timeWeek program setting the water temperature Bring the cursor to SU Confirm withAdding times to a week program Week program setting the program- controlled pumpConfirm with Display shown in the figure will appear Scroll with to Start Operation Confirm withDeleting times from a week program Confirm with Or use to cancelExtra period To delete a period, proceed as followsSetting the switch-off time Setting the switch-on timeSetting the water temperature Setting the program-controlled pumpSetting menu language SettingsSetting day and time Adjustable settingsConfirm the minute setting with Displaying appliance specifications SGETable shows the correct settings Scroll with to Specifications Confirm withSetting the hysteresis Service programDisplaying the error history Appliance Default RangeSetting the service interval Switching the pump on or offSetting legionella prevention Switching legionella prevention on and offSetting the drain-back tank Solar heating system configurationSetting the heating fluid type in the solar heating system Setting the solar limit temperatureReading the energy contribution of the solar heating system Setting the QT sensor yes/noSetting the central heating configuration General errors TroubleshootingDisplayed errors Distinction is made betweenSymptom Cause Solution Remark Gas smell Troubleshooting table for general errorsDisplay is off Start the appliance up 9 Starting and runningExplosive ignition Symptom Cause Solution Remark Water leakageHot water supply Insufficient or absentSymptom Cause Solution Remark Troubleshooting table for displayed errors Displayed errors S11 blocking error Code + Description Cause Solution RemarkS12 blocking error S13 blocking errorF02 lock out error Code + Description Cause Solution Remark S18 blocking errorF01 blocking error Fails to work correctly Engineer Pressure switch not Code + Description Cause Solution Remark F03 lock out errorMaintenance 15.2 Preparation for maintenance. If there is ClosingF05 lock out error Code + Description Cause Solution Remark F04 lock out errorNo gas AreaF07 lock out error Code + Description Cause Solution Remark F06 lock out errorF08 lock out error Safety relay EngineerF11 blocking error Code + Description Cause Solution Remark F10 lock out errorC03 blocking error Code + Description Cause Solution Remark C02 lock out errorC04 blocking error Selected applianceTemperature Code + Description Cause Solution Remark E01 blocking errorE03 lock-out error E04 lock-out errorDisplayed warnings Best maintenance frequency can be determined Maintenance frequencyMaintenance, based on the number of burning hours Standard setting is 500 burning hoursMaintenance frequency Wait until the fan has stopped. The icon is then dimmed Performing maintenanceIntroduction Preparation for maintenance Performing maintenance Descaling and cleaning the tank Water-side maintenance IntroductionChecking the anodes Following steps must be carried out on the water sideGas-side maintenance Introduction Cleaning condensation water dischargeClean the burners Clean the orifices16.1 General warranty Warranty certificate16.2 Tank warranty Collector warranty Conditions for Installation and useWarranty certificate This appendix contains AppendicesMenu structure of the main menu 17.2 Menu structure Heating systemAppendices Menu structure101 Electrical diagram Electrical diagram for the applianceExtra error signal connection Extra on mode switchController 0/I switch Temperature sensor T1 topElectrical diagram, solar heating system Solar system electrical diagram legend 106 Period Week program cardTset Pump Example Period108 109 IndexIndex 0308