Chamberlain WD962KD, WD962KLD Diagnostic Charf, Possible RPM sensor failure. Unplug to reset

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Safety Reversing Sensor

Diagnostic Charf

Safety reversing sensors wire open (broken

or disconnected).

OR

Safety reversing sensors wire shorted or black/ white wire reversed.

Door control or wire shorted,

Safety reversing sensors slightly misaligned (dim or flashing LED).

Possible RPM sensor failure. Unplug to reset.

Your garage door opener is programmed with self-diagnostic

capabilities The "Learn" buttorJdiagnostic LED will flash a number of times then pause signifying it has found a potential issue Consult Diagnostic Chart below.

0Symptom: One or both of the Indicator lights on the safety reversing sensors do not glow steady.

*inspect sensor wires for a short (staple in wire), correct wiring polarity (black/white wires reversed), broken or disconnected wires, replace/attach as needed

-Disconnect alI wires from back of motor unit

o Remove sensors from brackets and shorten sensor wires to 1-2 ft (30-60 cm) from back each of sensor_

o Reattach sending eye to motor unit using shortened wires, If sending eye indicator light glows steadily, attach the receiving eye

. Align sensors, if the indicator lights glow replace the wires for the sensors, If the sensor indicator lights do not light, replace the safety reversing sensors,

0Symptom: LED is not lit on door control

•Inspect control console/wires for a short (staple in wire), replace as needed,

-Disconnect wires at door control, touch wires together If motor unit activates, replace door control.

-If motor unit does not activate, disconnect door control wires from motor unit Momentarily short across red and white terminals with jumper wire If motor unit activates, replace door control wires

0Symptom: Sending indicator fight glows steadily, receiving indicator fight is dim or flashing.

•Realign receiving eye sensor, clean lens and secure brackets,

= Verify door track is firmly secured to wall and does not move

0Symptom: RPM Sensor = Short travel 6-8"(15-20 cm).

. Unplug unit to reset Try to operate motor unit, check diagnostic code.

-If it is still flashing 5 times and motor unit moves 6-8" (15-20 cm), replace RPM sensor

•If motor unit doesn'toperate, motor unit is overheated_ Wait 30 minutes and retry, If motor unit still wilt not operate replace logic board,

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Contents Garage Door Opener For Residential Use OnlyAdjustment 28.30 AccessoriesService Warranty Safety Symbol and Signal Word ReviewPreparing your garage door Sectional DoorOne-Piece Door To preventpossibleSERIOUSINJURYor Death Tools neededSectional Door Installations Door InstallationPlanning ONE-PIECEDOOR Installations ONE-PIECEDOOR with TrackCurved Door Assembly Hardware Installation HardwareAssembly Step t Assemble the Rail and Install the TrolleyAssembly Step Nut3Install the Belt and Atach the Belt Cap RetainerINSTALLATllON Readandfollowall Installationwarningsand InstructionsSeE the Tension Installation Step t 0cmWall Header Bracket Installation Ceiling Header Bracket InstallationMNSTALLATBON Step Knstal# the Header BracketMHSTALLATION Step UHSTALLATaOH Step Position the OpenerONE-PIECEDOOR Without Track Top of the door should be level with the topIhstallatiion Step Hang the OpenerOutside Keylock Accessory Connections BNSTALLATiON StepUse tacks or staples to permanently attach entrapment Mounting If \1Install the Battery Backup UtNISTALLATilON StepDONOTusebulbs largerthan Ioow ONLYuseA19 sizebulbs MNSTALLATl!OH Step Attach the Emergency Release RopeHandle MNSTALLATmON Step t Elec*rical RequirementsInstall The Protector System Safety Sensors Important Information about Safety Reversing SensorInstalling the Brackets Garage door track installation preferredWall installation Figures 2 Floor installation FigureMounting and Wiring the Safety Reversing Sensors Aligning the Safety Reversing SensorsTroubleshooting the Safety Reversing Sensors Bnstallation Step t Fasten he Door BracketSectional Doors Wood DoorsONE-PIECE Doors GarageUNSTALLATmN Step Connect Door Arm to TrolleySectional Doors only Assemble the Door Arm Adjustment Step Doora,desiredlllAdjustment Step Se**ing the ForceTest the Safety Reversal System Test The Protector System s Safety SensorsTest Repeat the tesLUsing Your Garage Door Opener Readandfollowallwarningsand InstructionsAlwayskeepgaragedoorproperlybalanced Light feature Lock featureAdditional feature when used with Button hand-heM remoteMaintenance Schedule Remote Control BatteryCare Of Your Opener Once a MonthBattery Backup Operating InstructionsOrange LED Green LEDMy lights will not turn off when door is open Having a Problern? TroubHeshootingMy remotes will not activate the door My motor unit hums brieflyDiagnostic Charf Possible RPM sensor failure. Unplug to resetSymptom LED is not lit on door control Symptom RPM Sensor = Short travel 6-815-20 cmTo Add or Reprogram a Hand.held Remote Control Erase All Codes From Motor Unit MemoryButton 315 MHzUsing the Learn Button Using the Motion Detecting Control 7o Add, Reprograrn or Cange a Keyless EnEry PINInstallation Paris KEY PartDescription Motor Unit Assembly Parts KEY Part NO. noKEY Part Description Button Mini-Remote Control with SECURITY,I 77020BOutside Quick Release760CB 8808CB 8810CB 41A5281 Foot 3 m Rail ExtensionHotes Page Chamberlain Service is On Call OUR Large Service Organization Spans America

WD962KLD, WD962KD specifications

The Chamberlain WD962KD and WD962KLD are powerful garage door opener models designed to provide homeowners with advanced technology, convenience, and reliability. Both models come equipped with smart features that make them stand out in the market.

One of the primary features of the WD962KD and WD962KLD is the powerful 1.25 HP motor. This robust motor ensures that even the heaviest garage doors can be opened and closed smoothly without straining the system. The WD962KLD model, in particular, features a DC motor, which not only offers silent operation but also enhances energy efficiency.

Both garage door openers are equipped with Chamberlain's patented MAX Lift Power System. This innovative technology delivers optimal lifting force and steady performance, making the opening and closing cycle faster and more efficient. The models are compatible with various types of garage doors, including sectional, one-piece, and up-and-over doors, providing versatility to suit different homeowners' needs.

Security is a major concern for homeowners, and Chamberlain addresses this with its advanced security features. The WD962KD and WD962KLD come with the MYQ technology, allowing users to monitor and control their garage door from anywhere using their smartphones. The app notifies users about the door's status in real time, providing peace of mind.

Another essential characteristic is the built-in battery backup feature. This ensures that even during power outages, homeowners can still operate their garage doors without hassle. The WD962KLD model goes one step further with its integrated lighting system that illuminates the garage area, enhancing safety and visibility when entering or exiting.

Installation is made easy with the included Quick-Install bracket system, which simplifies the setup process. The smooth operation is further complemented by the silent operation chain drive, ensuring minimal noise during usage, which is perfect for homes that are attached to the garage.

Furthermore, both garage door openers come with remote controls featuring a range of up to 1500 feet, enabling users to open their garage door from a significant distance. The keypad entry system offers an added layer of convenience and security, allowing for keyless access.

In summary, the Chamberlain WD962KD and WD962KLD garage door openers combine advanced technologies and user-friendly features to deliver a premium experience. With robust motors, smart technology, enhanced security options, and easy installation, these models are an excellent choice for homeowners looking to upgrade their garage door systems.
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