KitchenAid 2205264 Assistance Or Service, In the U.S.A, In Canada, If you need replacement parts

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■Was a self-defrost cycle completed?

Is the control set correctly for the surrounding conditions?

Refer to the “Setting the Control(s)” section.

Was a self-defrost cycle completed?

It is normal for droplets to form on the back wall after the refrigerator self-defrosts.

The doors are difficult to open

Are the gaskets dirty or sticky?

Clean gaskets and the surface that they touch. Rub a thin coat of paraffin wax on the gaskets following cleaning.

The doors will not close completely

Are food packages blocking the door open?

Rearrange containers so that they fit more tightly and take up less space.

Is the ice bin out of position? Push the ice bin in all the way.

Are the crisper cover, pans, shelves, bins, or baskets out of position?

Put the crisper cover and all pans, shelves, bins, and baskets back into their correct positions. See the “Refrigerator Features” section for more information.

Are the gaskets sticking?

Clean gaskets and the surface that they touch. Rub a thin coat of paraffin wax on the gaskets following cleaning.

Does the refrigerator wobble or seem unstable? Level the refrigerator. Refer to the “Door Closing and Alignment” section.

Were the doors removed during product installation and not properly replaced?

Remove and replace the doors according to the “Refrigerator Doors: Removing, Reversing (optional) and Replacing” section, or call a qualified service technician.

ASSISTANCE

OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use factory specified replacement parts. Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new KitchenAid® appliance.

To locate factory specified replacement parts in your area, call our Consumer Assistance Center telephone number or your nearest designated service center.

In the U.S.A.

Call the KitchenAid Consumer Assistance Center toll free: 1-800-422-1230.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances Consumer Assistance Center

c/o Correspondence Dept.

2000 North M-63

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

Call the KitchenAid Canada Consumer Assistance Center toll free: 1-800-461-56818:30 a.m. - 6:00 p.m. (EST).

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Referrals to local dealers.

For service in Canada

Call 1-800-807-6777.KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

Consumer Relations Center

KitchenAid Canada

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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Contents 2205264 INSTALLING YOUR REFRIGERATOR TABLE OF CONTENTSTABLE DES MATIÈRES REFRIGERATOR SAFETYIMPORTANT SAFETY INSTRUCTIONS REFRIGERATORSAFETYYour safety and the safety of others are very important Proper Disposal of Your Old RefrigeratorExcessive Weight Hazard INSTALLING YOUR REFRIGERATORUnpacking Your Refrigerator Space RequirementsElectrical Shock Hazard Plug into a grounded 3 prong outlet Connecting the Refrigerator to a Water SourceElectrical Requirements Connecting to water lineTo replace the base grille Base GrilleConnecting to refrigerator To remove the base grilleBase Grille Top Hinge Door Removal ReplacementRefrigerator Doors Removing, Reversing optional and Replacing Door Swing Reversal optionalDoor reversal optional Door Closing and AlignmentDoor and hinge replacement Door and hinge removalDoor Alignment USING YOUR REFRIGERATORUnderstanding Sounds You May Hear Ensuring Proper Air CirculationMid-setting “4” Setting the ControlsAdjusting Control Settings Mid-setting “3” Mid-setting “3”onsomemodels REFRIGERATOR FEATURESLateral Adjustable Shelf Refrigerator ShelvesCrisperand CrisperCover on some models - AccessoryChilled Meat Drawer Meat DrawerandCoverCrisper Humidity Control FREEZER FEATURESon some models -Accessory onsome models - AccessoryREMEMBER Adjustable Half-width Freezer ShelfFreezer Shelf Pull-out Freezer FloorDoor Bins DOOR FEATURESAdjustableUtilityCompartment & Tray DoorRailsChanging the Light Bulbs Cleaning Your RefrigeratorPower Interruptions CARING FOR YOUR REFRIGERATORVacations TROUBLESHOOTINGVacation and Moving Care Is the power supply cord unplugged?Off-taste or odor in the ice Has the ice maker just been installed?The refrigerator seems to make too much noise The ice maker is not producing iceIf you need replacement parts ASSISTANCE OR SERVICEIn the U.S.A In CanadaSIXTH THROUGH TENTH YEAR LIMITED WARRANTY KITCHENAID REFRIGERATOR WARRANTYONE-YEAR FULL WARRANTY ON REFRIGERATOR SECOND THROUGH FIFTH YEAR FULL WARRANTYVotre sécurité et celle des autres est très importante SÉCURITÉ DU RÉFRIGÉRATEURAVERTISSEMENT Mise au rebut de votre vieux réfrigérateurAVERTISSEMENT INSTALLATION DU RÉFRIGÉRATEURDéballage de votre réfrigérateur Espacement requisRisque de choc électrique Spécifications électriquesRaccordement du réfrigérateur à une canalisation d’eau Méthode recommandée de mise à la terrePour replacer la grille de la base Grille de la baseRaccordement au réfrigérateur Pour enlever la grille de la baseCharnière centrale Démontage et réinstallation de la porteInversion du sens douverture des portes option Grille de la base Charnière supérieureÉtapes finales Réinstallation - Portes et charnièresDémontage - Portes et charnières Inversion de la porte facultatifAlignement des portes Fermeture et alignement des portesLesbruitsdel’appareilquevouspouvez entendre Fermeture des portesPours’assurer d’une circulationd’air appropriée Réglage des commandesAjustement des réglages de commande UTILISATION DU RÉFRIGÉRATEURRECOMMANDÉ CARACTÉRISTIQUES DU RÉFRIGÉRATEURTablettesdu réfrigérateur Pour les modèles à commande uniquesur certains modèles Tablette à réglage latéralTiroir à viande et couvercle surcertains modèlesRéglage de l’humidité dans les bacsà légumes surcertainsmodèles-AccessoireTiroir àvianderéfrigéré Bac à légumes et couvercleMachine à glaçons CARACTÉRISTIQUES DU CONGÉLATEURCasier utilitaire ou oeufrier Casier à vin ou porte-cannettesPour réinstaller la clayette Clayette de congélateurClayette ajustable demi-largeur pour congélateur Plancher de congélateur coulissantBalconnets sur certains modèles -AccessoireCARACTÉRISTIQUES DE LA PORTE Tringles dans la porteNettoyagedu réfrigérateur Remplacement des ampoules d’éclairageENTRETIEN DE VOTRE RÉFRIGÉRATEUR Tablette de porte relevableVacances DÉPANNAGEPannes de courant Entretienavantlesvacancesoulorsd’un déménagementUne ampoule est-elle grillée? Un filtre à eau est-il installé sur le réfrigérateur?Les ampoules n’éclairent pas Une ampoule d’éclairage est-elle desserrée dans la douille?Le congélateur et le bac à glaçons ont-ils besoin d’être nettoyés? Mauvais goût ou odeur des glaçonsLes glaçons ont-ils été gardés trop longtemps? Les aliments dans le réfrigérateur ont-ils été bien emballés?Pour service au Canada ASSISTANCE OU SERVICEAux États-Unis Au CanadaGARANTIE LIMITÉE DE LA SIXIÈME À LA DIXIÈME ANNÉE INCLUSIVEMENT GARANTIE DU RÉFRIGÉRATEUR KITCHENAIDGARANTIE COMPLÈTE DE UN AN SUR LE RÉFRIGÉRATEUR GARANTIE COMPLÈTE DE LA DEUXIÈME À LA CINQUIÈME ANNÉE INCLUSIVEMENT