GE JTP7530, JKP3527, JKP3027 Before you call for service…, Problem Possible Causes What To Do

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What To Do
Control signals after	You forgot to enter a	• Press the Bake pad and desired temperature or the
entering cooking time	bake temperature or	Self Clean pad and desired clean time.
or delay start	cleaning time.
Food does not bake	Oven controls improperly set.	• See the Using the oven section.
or roast properly
	Rack position is incorrect	• See the Using the oven section.
	or the rack is not level.
	Oven thermostat	• See the Adjust the oven thermostat—Do it yourself!
	needs adjustment.	section.
Food does not	Oven door is open.	• Close the door. This model is designed for closed door
broil properly		broiling only. Always broil with the door closed.
	Oven controls improperly set.	• Make sure you press the Broil Hi/Lo pad.
	Improper rack	• See the Broiling Guide.
	position being used.
	Food being cooked	• For best results, use a pan designed for broiling.
	in a hot pan.	Make sure it is cool.
	Cookware not suited	• For best results, use a pan designed for broiling.
	for broiling.
	In some areas the power	• Preheat the broil element for 10 minutes.
	(voltage) may be low.	• Broil for the longest period of time recommended in
		the Broiling Guide.
Clock and timer	A fuse in your home	• Replace the fuse or reset the circuit breaker.
do not work	may be blown or the
	circuit breaker tripped.
	Oven controls improperly set.	• See the Using the clock and timer section.
Oven light does	Light bulb is loose or defective.	• Tighten or replace the bulb.
not work
	Pad operating light is broken.	• Call for service.

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