GE PHP960SMSS manual Consumer Support, Schedule Service

Page 72

Consumer Support.

GE Appliances Website

In the U.S.: ge.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts or even schedule service on-line. In Canada: www.GEAppliances.ca

Schedule Service

In the U.S.: ge.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.

In Canada, call 1.800.561.3344

Real Life Design Studio

In the U.S.: ge.com

GE supports the Universal Design concept—products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).

In Canada, contact: Manager, Consumer Relations, Mabe Canada Inc.

Suite 310, 1 Factory Lane

Moncton, N.B. E1C 9M3

Extended Warranties

In the U.S.: ge.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still

in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires. In Canada, call 1.800.561.3344

Parts and Accessories

In the U.S.: ge.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Customers in Canada should consult the yellow pages for the nearest Mabe service center, or call 1.800.561.3344.

Contact Us

In the U.S.: ge.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations

GE Appliances, Appliance Park Louisville, KY 40225

In Canada: www.GEAppliances.ca, or write to: Director, Consumer Relations, Mabe Canada Inc.

Suite 310, 1 Factory Lane

Moncton, N.B. E1C 9M3

Register Your Appliance

In the U.S.: ge.com

Register your new appliance on-line—at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In Canada: www.GEAppliances.ca

Printed in the United States

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Contents Care and Cleaning Operating InstructionsConsumer Support Manuel d’utilisationInstructions Reorient or relocate the receiving antennaeSafety Instructions SupportSafety Precautions Induction Surface Elements Ge.comFeatures of your cooktop Feature Index Features and appearances may varyExplained on Safety Using the correct size cookwareHow induction cooking works TipsSafety Consumer Support Troubleshooting Tips CareChoosing the correct cookware to use InstructionsCleaning Troubleshooting Tips Suitable CookwareFor Best Results Setting the controls Safety InstructionsTroubleshooting Tips Cleaning Troubleshooting Tips Consumer Support Boost SettingPower Sharing To start the Boost power settingOperating Instructions Safety Troubleshooting Tips Care and CleaningUsing the L Low Setting Using the Kitchen TimerUsing the surface elements Instructions Operating Instructions Care and CleaningTroubleshooting Tips Consumer Support Error Alerts Flashing E/c and E oSelecting types of cookware Observe the Following Points in CanningCare and cleaning of the cooktop Care and Cleaning Troubleshooting Tips Consumer SupportHow to Remove Protective Shipping Film and Packaging Tape Control Lock PadCleaning the glass cooktop Operating Instructions SafetyCare and Cleaning Consumer Support Troubleshooting TipsTroubleshooting Tips Consumer Support Instructions OperatingMetal Marks and Scratches Damage from Sugary Spills and Melted PlasticBefore you call for service… Problem Possible Causes What To DoImproperly set Display flashing E Hardware error has Occurred Display flashing E Keypad Error, indicatingAlternating to c Keypad cleaning is needed Alternating to o Over temperature of aConsumer Support Troubleshooting Tips Care and Cleaning Operating InstructionsWe’ll Cover Any Appliance. 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Louisville, KYSoporte al consumidor Página Web de GE Appliances Solicite una reparaciónGarantías ampliadas Piezas y accesoriosSchedule Service Consumer Support

PHP960SMSS specifications

The GE PHP960SMSS is a modern and stylish 30-inch electric induction cooktop that combines advanced technology with a sleek design ideal for contemporary kitchens. This cooktop not only provides precise cooking capabilities but also enhances the overall aesthetic appeal of the cooking space.

One of the standout features of the GE PHP960SMSS is its powerful induction cooking technology. Unlike traditional gas or electric cooking methods, induction uses electromagnetism to directly heat cookware, offering faster cooking times and superior temperature control. This results in more energy efficiency, translating to lower energy consumption during meal preparation, making it an environmentally friendly choice.

The cooktop comes with five induction cooking zones, including a powerful 11-inch burner capable of delivering up to 3,700 watts of power. Each zone is designed to accommodate a variety of pot sizes, ensuring versatile cooking options whether simmering, boiling, or frying. The responsiveness of the induction technology allows for quick adjustments in heat settings, allowing for precise cooking results.

Furthermore, the GE PHP960SMSS features a sleek glass surface that not only adds elegance but is also easy to clean. The smooth surface prevents food from sticking, making maintenance a breeze. The cooktop also includes a convenient touch control panel that allows users to easily select cooking zones and adjust heat levels. The panel includes a digital display that shows the power level and timer settings for enhanced convenience during cooking.

Safety is another priority in the design of the PHP960SMSS. The cooktop is equipped with a hot surface indicator that alerts users when the cooking surface is still hot, preventing accidental burns. Additionally, it includes features like automatic shut-off and child lock, ensuring that safety is maintained, even in busy kitchen environments.

In summary, the GE PHP960SMSS is an innovative induction cooktop that exemplifies the perfect blend of functionality, efficiency, and style. With its powerful heating capabilities, easy-to-clean surface, user-friendly controls, and safety features, it is an excellent choice for home cooks looking to enhance their culinary experience. This model stands out as a reliable and attractive addition to any modern kitchen.
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