Safety Instructions
Operating Instructions
Troubleshooting Tips
Consumer Support
Before you call for service…
Problem | Possible Causes | What To Do | |
Detergent left in | Dishes are blocking the | • | Reposition the dishes, so the water from the lower spray arm can |
dispenser cups | detergent cup |
| flush the detergent cup. See the Loading the dishwasher section. |
Black or gray | Aluminum utensils have | • | Remove marks with a mild, abrasive cleaner. |
marks on dishes | rubbed against dishes |
|
|
Dishes don’t dry | Low inlet water temperature | • | Make sure inlet water temperature is at least 120°F. |
|
| • | Select HEATED DRY. |
|
| • | Use HOT START, HOT WASH or ADDED HEAT options. |
|
| • | Select a higher cycle, such as HEAVY WASH. |
|
|
|
|
| Rinse agent dispenser is empty | • | Check the rinse agent dispenser and fill as required. |
Controlpanelresponded |
|
|
|
Door latch may not be properly | • | Make sure the door is firmly closed. | |
toinputsbutdishwasher | seated |
|
|
neverfilled with water | Faucet may be turned off | • | Make sure hot water faucet is turned on. |
| Flood float may be stuck | • | Remove the lower rack and tap lightly on the flood float cover (dome |
|
|
| located at the left front corner of the tub bottom). |
Stained tub interior | Some | • | Use of the RINSE ONLY cycle after adding the dish to the load |
| causereddish stains |
| can decrease the level of staining. GE recommends Cascade® |
|
|
| Plastic Booster to help remove these types of stains. |
| Tea or coffee stains | • | Remove the stain by hand, using a solution of 1/2 cup bleach |
|
|
| and 3 cups warm water. |
|
|
| WARNING |
|
|
| Before cleaning interior, wait at least 20 minutes after a cycle for the |
|
|
| heating elements to cool down. Failure to do so can result in burns. |
| An overall yellow or brown film can • | A special filter in the water supply line is the only way to correct | |
| be caused by iron deposits in water this problem. Contact a water softener company. | ||
| White film on inside surface— | • | GE recommends |
| hard water minerals |
| prevent hard water mineral deposits from forming. |
|
| • | Run dishwasher with citric acid to remove mineral deposits. Citric acid |
|
|
| (Part number: WD35X151) can be ordered through GE Parts. See back |
|
|
| cover for ordering information. |
Dishwasher won’t run | Fuse is blown or circuit breaker | • | Replace fuse or reset circuit breaker. Remove any other appliances from |
| is tripped |
| the circuit. |
|
|
|
|
| Power is turned off | • | In some installations, the power to the dishwasher is provided through a |
|
|
| wall switch, often located next to the disposer switch. Make sure it is on. |
|
|
|
|
| Control panel is locked | • | Unlock control panel. See page 6. |
|
|
|
|
| Reboot your control | • | Unplug the dishwasher for 30 seconds; then plug back in. |
Control panel lights | Time too long between | • | Each pad must be touched within 30 seconds of the others. |
go off when you’re | touching of selected pads |
| To relight, touch any pad again, or unlock and relatch door. |
setting controls |
|
|
|
Water standing in | This is normal | • | A small amount of clean water around the outlet on the tub |
the bottom of the tub |
|
| bottom at the back of the tub keeps the water seal lubricated. |
Steam | This is normal | • | Warm, moist air comes through the vent by the door latch during drying |
|
|
| and when water is being pumped out. This is necessary for drying. |
Noise | Normal operating sounds | • | Detergent cup opening. |
|
| • | Water entering dishwasher. |
|
| • | The motor stops and starts at various times during the cycle. |
|
| • | Drain pump sounds during the pump out. |
| Rattling dishes when the spray | • | Make sure dishes are properly loaded. See the Loading the |
| arm rotates |
| dishwasher racks section. |
14