Samsung NE595N0PBSR Food does not bake, Or roast properly, Food does not broil, Properly, Oven

Page 64

PROBLEM.

POSSIBLE CAUSE

 

SOLUTION

Food does not bake

The oven controls have not been

•

See the chapter on operating the oven.

or roast properly.

set correctly.

 

 

 

The oven rack has been positioned

•

See the section on using the oven racks

 

incorrectly or is not level.

 

on page 33.

 

Incorrect cookware or cookware of

 

 

 

improper size being used.

 

 

 

The oven sensor needs to be

•

See the section on adjusting the

 

adjusted.

 

thermostat on page 47.

Food does not broil

The oven controls have been set

•

Press the BROIL pad.

properly.

incorrectly.

 

 

 

The rack has not been properly

•

See the broiling guide on page 42.

 

positioned.

 

 

 

Cookware not suited for broiling.

•

Use suitable cookware.

 

 

 

 

 

In some areas the power (voltage)

•

Preheat the broil element for 10 minutes.

 

may be low.

•

See the broiling guide on page 42.

 

 

The oven

The oven sensor needs to be

•

See the section on adjusting the

temperature is too

adjusted.

 

thermostat on page 47.

hot or too cold.

 

 

 

Scratches or

The cooktop is being cleaned

•

Scratches are not removable. Tiny

abrasions on

improperly.

 

scratches will become less visible in time

cooktop surface.

 

 

as a result of cleaning.

 

Cookware with rough bottoms

•

To avoid scratches, use the recommended

 

were used on the cooktop or

 

cleaning procedures. Make sure cookware

 

there were coarse particles (eg.

 

bottoms are clean before use, and use

 

salt or sand) present between the

 

cookware with smooth bottoms.

 

cookware and the surface of the

 

 

 

cooktop.

 

 

 

Cookware has been slid across the

 

 

 

cooktop surface.

 

 

Brown streaks or

Boilovers have been cooked onto

•

Use the blade scraper to remove soil.

specks.

the surface.

•

See the section on care and cleaning of

 

 

 

 

 

the glass cooktop on page 56.

Areas of

Mineral deposits from water and

•

Remove using a ceramic-glass cooktop

discoloration with

food have been left on the surface

 

cleaning cream.

metallic sheen.

of the cooktop.

•

Use cookware with clean, dry bottoms.

 

 

The oven will not

The oven temperature is too high

•

Allow the range to cool and reset the

self-clean.

to set a self-clean operation.

 

controls.

 

The oven controls have been set

•

See the section on self-cleaning on page

 

incorrectly.

 

51.

 

 

 

 

A self-cleaning cycle cannot be started if the oven lockout feature has been

 

activated or if a induction surface element is on.

 

 

 

 

“Crackling” or

This is the sound of the metal

•

This is normal.

“popping” sound.

heating and cooling during

 

 

 

both the cooking and cleaning

 

 

 

functions.

 

 

Excessive smoking

There is excessive soiling in the

•

Press the CLEAR/OFF pad. Open the

during a self-

oven.

 

windows to rid the room of smoke. Wait

cleaning cycle.

 

 

until the self-cleaning cycle is cancelled.

 

 

 

Wipe up the excessive soil and reset the

 

 

 

oven for self-cleaning.

 

 

 

 

63_ Troubleshooting

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Contents Electric Range Important safety instructions ANTI-TIP Device Do not enter the oven Induction Cooktop Elements Electrical Safety Oven SELF-CLEANING Ovens Before YOU Begin Important safety instructions Important safety instructions Take care as beverages or food may be very hot after heating Important safety instructions Important safety instructions Features of your new range True ConvectionContents Maintaining Your Appliance Troubleshooting Warranty Overview Introducing your new rangeWHAT’S Included with Your Range Induction cooktop cooking About Induction Cooktop CookingAfter Cooking Location of the Induction Cooktop Elements and Controls Induction Touch Control Power SettingLo~Hi BoostP SimmerSi Boil AlertA Hot SurfaceHBoost Simmer Using the Touch Control Pads HOW to SET the Appliance for Cooktop CookingPower Setting Select Cooking Zone onSwitching a Cooking Zone OFF Induction Power Boost ControlInduction Simmer Control Use quality cookware in good condition Before Using the CooktopAlso remember to Incorrect Correct Cookware for Induction Cooking Zones USE the Correct Size CookwareSize of Pans Cookware materialUsing Suitable Induction Cookware Operating NoisesSuitability test Better pans produce better resultsSuggested Settings for Cooking Specific Foods Temperature DetectionPower Management Cleaning Protecting the Cooktop SurfacePreventing marks and scratches Preventing stainsOperating the oven Oven Control PanelSetting the Clock How to set the clockHow to change between a 12-hour and 24-hour display Press the START/SET or Clock AM/PM padMinimum and Maximum Settings Setting the Kitchen TimerHow to set the timer Press the Kitchen Timer ON/OFF padUsing the Oven Racks Before using the racksOven rack positions Baking layer cakesHow to adjust the thermostat while cooking How to set the thermostatBaking Convection Baking How to set the oven for convection bakingTips for convection baking Recommended convection baking guide PieCookies BreadsHow to set the oven for convection roasting Convection RoastingRecommended convection roasting guide PorkPoultry LambHow to set the oven for timed cooking Timed CookingDelay Timed Cooking How to set the oven for delay timed cookingBroiling How to set the oven for broilingBroil stop position Recommended broiling guide How to record a recipe setting Using the Custom Cook FeatureHow to recall a setting Using the Easy Cook Feature Slow CookChicken Nuggets ProofUsing the Defrost Function Using the Keep Warm FunctionHow to set the Defrost function How to use the keep warm featureFahrenheit or Celsius temperature selection Extra FeaturesHour energy saving Convection auto conversion feature Thermostat adjustmentSound on/off Turning the Oven Light on and OFFControl lockout Setting the Sabbath Feature How to use the Sabbath featureMaintaining Your Appliance Before a self-cleaning cycle SELF-CLEANINGMaintaining your appliance How to set the oven for self-cleaning How to delay the start of self-cleaningHow to turn off the self-cleaning feature After a self-cleaning cycleHow to set the oven for steam-cleaning STEAM-CLEANINGAfter a steam-cleaning cycle Care and Cleaning of the Oven Cleaning painted parts and decorative trimCleaning stainless steel surfaces Oven ventOven racks Oven doorCare and Cleaning of the Glass Cooktop Normal daily use cleaningRemoving burned-on residue Removing heavy, burned-on residueCleaning the cooktop seal Cleaning sugary spills and melted plasticRemoving metal marks and scratches Potential for permanent damage to the glass surfaceHow to remove the door How to replace the doorRemoving and Replacing the Oven Door Locked position Unlocked positionHow to remove the storage drawer How to replace the storage drawerRemoving and Replacing the Storage Drawer Unlocked position Locked positionChanging the oven light Troubleshooting TroubleshootingStops glowing when Changed to a lower Setting Areas Surface unitsWill not maintain Rolling boil orTemperature is too Self-cleanCleaning cycle Food does not bakeNot open after a Self-cleaning cycle Oven not clean After a self-cleaningOven door will CycleWarranty Limited Warranty to Original PurchaserMemo Code No. DG68-00430A-03
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