Samsung FCQ321HTUW, FCQ321HTUB, FCQ321HTUX user manual Troubleshooting

Page 39
06 TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

 

 

 

 

Areas of

Food spillover was not cleaned.

Refer to the section on care and cleaning

discoloration on the

 

 

of the glass cooktop on page 33.

cooktop

 

 

 

The surface is hot and the model

This is normal. The surface may appear

 

features a light-colored cooktop.

 

discolored when it is hot. This is temporary

 

 

 

and will disappear as the glass cools.

 

 

 

 

The surface unit

This is normal.

The element will cycle on and off to

frequently cycles on

 

 

maintain the heat setting.

and off.

 

 

 

 

 

 

 

The oven will not

The range is not completely

Make sure the electrical plug is inserted

turn on.

plugged into the electrical outlet.

 

into a live, properly grounded outlet.

 

 

 

 

 

A fuse in your home may be blown

Replace the fuse or reset the circuit

 

or the circuit breaker tripped.

 

breaker.

 

 

 

 

 

The oven controls have been set

See the chapter on operating the oven.

 

improperly.

 

 

 

 

 

 

 

The oven is too hot.

Allow the oven to cool.

 

 

 

 

The appliance will

The appliance is not completely

Make sure the power cord is plugged into

not turn on.

plugged into the electrical outlet or

 

a live, properly grounded outlet. Check the

 

a fuse in your home may be blown

 

fuse and circuit breakers.

 

or the circuit breaker tripped.

 

 

 

 

 

 

 

Incomplete service wiring.

Call for service.

 

 

 

 

 

Power outage.

Check to see if the house lights will turn

 

 

 

on. If required, call your local electric

 

 

 

company for service.

 

 

 

 

The oven light will

The light bulb is loose or defective.

Tighten or replace the bulb.

not turn on.

 

 

 

The switch operating light is

Call for service.

 

 

broken.

 

 

 

 

 

 

Oven smokes

The control has not been set

Refer to the section on setting oven

excessively during

properly.

 

controls.

broiling.

 

Make sure the oven door is opened to the

 

 

 

 

 

broil stop position.

 

 

 

 

 

The meat has been placed too

Reposition the rack to provide proper

 

close to the element.

 

clearance between the meat and the

 

 

 

element. Preheat the broil element for

 

 

 

searing.

 

The meat has not been properly

Remove the excess fat from the meat. Cut

 

prepared.

 

away fatty edges that may curl, leaving the

 

 

 

lean intact.

 

 

 

 

 

The insert on the broiler pan has

Position the insert on the pan so that

 

been positioned upside down,

 

the ribs are up and the slots are down,

 

preventing the grease from

 

allowing the grease to drip into the pan.

 

draining.

 

 

 

 

 

 

 

Grease has built up on oven

Regular cleaning is necessary when

 

surfaces.

 

broiling frequently.

 

 

 

 

Food does not bake

The oven controls have not been

See the chapter on operating the oven.

or roast properly.

set correctly.

 

 

 

 

 

 

 

The oven rack has been positioned

See the section on using the oven racks

 

incorrectly or is not level.

 

on page 19.

 

 

 

 

 

Incorrect cookware or cookware of

 

 

 

improper size being used.

 

 

 

 

 

 

 

The oven sensor needs to be

See the section on adjusting the

 

adjusted.

 

thermostat on page 25.

 

 

 

 

06 TROUBLESHOOTINGTroubleshooting _39

Troubleshooting _39

Image 39
Contents imagine the possibilities Electric Rangeuser manual FCQ321HTUX FCQ321HTUB FCQ321HTUWA cooktop with 5 burners features of your new rangeSteam Quick cleaning Bigger is betterANTI-TIP DEVICE important safety instructionsSAFETY SYMBOLS Important safety instructions  Important safety instructions FOR YOUR SAFETYImportant safety instructions SURFACE COOKING UNITSAPPLIANCE OUTLETS OVEN SELF-CLEANING OVENSVENTILATING HOOD GLASS/CERAMIC COOKING SURFACESbefore you begin  Contents contentstroubleshooting warranty01 INTRODUCING introducing your new rangeOVERVIEW WHAT’S INCLUDED WITH YOUR RANGE10 Surface cooking surface cookingAbout surface cooking About the radiant surface elements02 SURFACE COOKING Hot surface indicatorLocation of the radiant surface elements and controls Cooking areasDual surface unit control knob right front How to set the appliance for surface cookingRecommended settings Single surface unit control knob left front, left rear, right rearUsing the warming center Recommended settingsSurface cooking 1 USING THE PROPER COOKWARE CHOOSING THE PROPER COOKWARE1 Surface cooking Preventing stains CleaningProtecting the smoothtop surface Preventing marks and scratchesoperating the oven THE OVEN CONTROL PANEL1 Operating the oven 04 OPERATING THE OVEN SETTING THE CLOCKHow to set the clock How to change between a 12-hour and 24-hour displayMINIMUM AND MAXIMUM SETTINGS SETTING THE KITCHEN TIMERHow to set the timer Baking layer cakes USING THE OVEN RACKSBefore using the racks Oven rack positions20 Operating the oven How to set the thermostatHow to adjust the thermostat while cooking BAKINGTIMED COOKING How to set the oven for timed cookingHow to set the oven for delay timed cooking DELAY TIMED COOKING22 Operating the oven Broil stop position Using the broil panHow to set the oven for broiling BROILING24 Operating the oven Recommended broiling guideHow to adjust the oven temperature EXTRA FEATURESThermostat adjustment How to turn 12 hour energy saving feature on or offControl lockout How to turn the sound on or offHow to activate the control lockout feature Sound on/offHow to use the Sabbath feature Setting the Sabbath2 Maintaining your appliance SELF-CLEANINGBefore a self-cleaning cycle maintaining your applianceAfter a self-cleaning cycle How to set the oven for self-cleaningHow to delay the start of self-cleaning How to turn off the self-cleaning feature0 Maintaining your appliance STEAM-CLEANINGHow to set the oven for steam-cleaning After a steam-cleaning cycleOven vent CARE AND CLEANING OF THE OVENCleaning painted parts and decorative trim Cleaning stainless steel surfaces2 Maintaining your appliance Cleaning the broil pan and insertOven racks Oven doorRemoving heavy, burned-on residue CARE AND CLEANING OF THE GLASS COOKTOPNormal daily use cleaning Removing burned-on residuePotential for permanent damage to the glass surface Cleaning the cooktop sealCleaning sugary spills and melted plastic Removing metal marks and scratchesMaintaining your appliance 5 How to remove the doorHow to replace the door REMOVING AND REPLACING THE OVEN DOORHow to remove the storage drawer How to replace the storage drawerREMOVING AND REPLACING THE STORAGE DRAWER CHANGING THE OVEN LIGHT troubleshooting Troubleshooting38 Troubleshooting Troubleshooting 06 TROUBLESHOOTINGAluminum foil used on the broiling 40 TroubleshootingIn some areas the power voltage of cookware are clean before use, and useTroubleshooting One 1 Year Parts and Labor, Five 5 Years Parts Warranty warranty42 Warranty LIMITED WARRANTY TO ORIGINAL PURCHASERPage CALL QUESTIONS OR COMMENTS?DG68-00153A COUNTRYCuisinière électrique Manuel d’utilisationUn monde de possibilités Caractéristiques de votre nouvelle cuisinière Nettoyage vapeur rapidePlus d’espace Table de cuisson à 5 foyersAVERTISSEMENT SYMBOLES DE SECURITEConsignes de sécurité importantes DISPOSITIF ANTI-BASCULEMENT Consignes de sécurité importantes POUR VOTRE SECURITETABLE DE CUISSON PRISES DE L’APPAREILConsignes de sécurité importantes FOURS AUTO-NETTOYANTS FOURHOTTE D’ASPIRATION TABLE DE CUISSON EN VITROCERAMIQUEAvant de l’utiliser Utilisation du four SommairePrésentation de votre nouvelle cuisinière Table de cuisson01 INTRODUCTION ACCESSOIRES FOURNISPrésentation de votre nouvelle cuisinière PRéSENTATION10 Table de cuisson Table de cuissonA propos de la table de cuisson A propos des foyers radiants02 TABLE DE CUISSON Emplacement des foyers radiants et des commandesTémoin de surface chaude Zones de cuisson12 Table de cuisson Bouton de commande de l’élément double avant droiteRéglages recommandés Comment régler la cuisinière pour utiliser la table de cuisson ?Réglages recommandés Utilisation de la zone chauffe-platTable de cuisson 1 UTILISATION DES USTENSILES DE CUISINE APPROPRIéS CHOIX DES USTENSILES DE CUISINE APPROPRIéS1 Table de cuisson Prévention des taches Protection de la surface lisseNettoyage Prévention des traces et des rayuresTABLEAU DE COMMANDE DU FOUR Utilisation du four1 Utilisation du four Utilisation du four 1 RéGLAGE DE L’HORLOGEComment régler l’horloge ? Comment passer du format 12 heures au format 24 heures ?RéGLAGES MINIMUM ET MAXIMUM RéGLAGE DE LA MINUTERIEComment régler la minuterie ? Avant d’utiliser les grilles UTILISATION DES GRILLES DU FOURHauteurs de grille Cuisson de gâteaux étagés20 Utilisation du four CUISSONComment régler le thermostat ? Comment régler le thermostat en cours de cuisson ?CUISSON MINUTéE Comment régler le four pour la cuisson minutée ?04 UTILISATION DU FOUR CUISSON MINUTéE DIFFéRéE Comment régler le four pour la cuisson minutée différée ?22 Utilisation du four Comment régler le four pour la cuisson au gril ? CUISSON AU GRILPosition gril Utilisation de la lèchefrite24 Utilisation du four Guide de cuisson au grilUtilisation du four FONCTIONS COMPLéMENTAIRES Économie d’énergie après 12 heuresSélection de la température en Fahrenheit ou Celsius Comment régler la température du four ? Réglage du thermostatActivation/désactivation du son Verrouillage des commandesComment activer la fonction de verrouillage des commandes ? Comment déverrouiller les commandes ?Comment utiliser la fonction Shabbat ? Réglage de la fonction Shabbat0 Entretien de l’appareil Entretien de votre appareilAUTO-NETTOYAGE Avant le cycle d’auto-nettoyageAprès un cycle d’auto-nettoyage Comment régler le four pour l’auto-nettoyage ?Comment retarder le départ de l’auto-nettoyage Comment désactiver la fonction d’auto-nettoyage ?2 Entretien de l’appareil NETTOYAGE VAPEURComment régler le four pour le nettoyage vapeur ? Après un cycle de nettoyage vapeurNettoyage des surfaces en inox ENTRETIEN ET NETTOYAGE DU FOURVentilation du four Nettoyage des parties peintes et ornements décoratifs Entretien de l’appareil Nettoyage de la lèchefrite et de son grilGrilles de cuisson Porte du fourÉlimination des résidus importants de brûlé ENTRETIEN ET NETTOYAGE DE LA TABLE DE CUISSON VITRéENettoyage après une utilisation quotidienne Élimination des résidus brûlésNettoyage des éclaboussures de sucre et du plastique fondu Suppression des rayures et traces de métalNettoyage du joint de la table de cuisson Risques d’endommagement défi nitif de la surface vitréeRETRAIT ET REMISE EN PLACE DE LA PORTE DU FOUR Comment retirer la porte ?Comment remettre la porte en place ? ETRAIT ET REMISE EN PLACE DU TIROIR DE RANGEMENT Comment retirer le tiroir de rangement ?Comment remettre le tiroir de rangement en place ? Entretien de l’appareil 9 REMPLACEMENT DE L’AMPOULE DU FOURdépannage Dépannage40 Dépannage Dépannage 06 DÉPANNAGE42 Dépannage Dépannage 44 Dépannage Garantie garantieCUISINIÈRE ÉLECTRIQUE SAMSUNG 07 GARANTIEPage Page SITE INTERNET UNE QUESTION ? UN COMMENTAIRE ?PAYS TELEPHONE