
Trouble Shooting
OPERATION









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| Food temperature | 
 | Door is not closing properly. | 
 | Refrigerator is not level. See How to Level Your Refrigerator for | 
| appears too warm | 
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 | details on how to level your unit. | 
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 | Check gaskets for proper seal. Clean, if necessary, according to | 
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 | cleaning instructions in owner’s manual. | 
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 | Check for internal obstructions that are keeping door from | 
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 | closing properly (i.e. improperly closed drawers, ice buckets, | 
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 | oversized or improperly stored containers or foodstuffs, etc.). | 
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 | Controls need to be adjusted. | 
 | See the controls section in your for assistance in how to adjust | 
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 | your controls. | 
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 | Condenser coils are dirty. | 
 | Clean according to cleaning instructions in your owner’s manual. | 
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 | Rear air grille is blocked. | 
 | Check the positioning of food items in refrigerator to make sure | 
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 | grille is not blocked. Rear air grilles are located under crisper | 
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 | drawers. | 
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 | Door has been opened frequently, or | 
 | Reduce time door is open. Organize food items efficiently to | 
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 | has been opened for long periods of | 
 | assure door is open for as short a time as possible. | 
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 | time. | 
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 | Allow interior environment to adjust for period the door has been | |
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 | open. | 
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 | Food has recently been added. | 
 | Allow time for  | 
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 | freezer temperature. | 
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| Refrigerator has an odor | 
 | Compartment is dirty or has odor- | 
 | Refer to Hints and Care in this owner’s manual for odor removal | 
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 | causing food. | 
 | instructions. | 
| Water droplets form on | 
 | Check gaskets for proper seal. | 
 | Clean, if necessary, according to cleaning instructions in | 
| outside of refrigerator | 
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 | owner’s manual. | 
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 | Humidity levels are high. | 
 | Normal during times of high humidity. | 
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 | Controls require adjustment | 
 | See the controls section in your Owner’s Manual for assistance | 
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 | in how to adjust your controls. | 
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| Water droplets form on | 
 | Humidity levels are high or door has | 
 | See the controls section in your Owner’s Manual for assistance | 
| inside of refrigerator | 
 | been opened frequently. | 
 | in how to adjust your controls. | 
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 | Reduce time door is open. Organize food items efficiently to | 
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 | Check gaskets for proper seal. | 
 | assure door is open for as short a time as possible. | 
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 | Clean, if necessary, according to cleaning instructions in | 
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 | owner’s manual. | 
| Refrigerator or ice maker | 
 | Normal operation | 
 | Refer to noise section of troubleshooting guide in owner’s | 
| make unfamiliar sounds or | 
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 | manual. | 
| seems too loud | 
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| Crisper drawers do not | 
 | Contents of drawer, or positioning of | 
 | Reposition food items and containers to avoid interference with | 
| close freely | 
 | items in the surrounding compartment | 
 | the drawers. | 
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 | could be obstructing drawer | 
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 | Drawer is not in proper position | 
 | See section Crisper drawer section for proper placement. | 
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 | Refrigerator is not level. | 
 | See How to Level Your Refrigerator for details on how to level | 
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 | your unit. | 
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 | Drawer channels are dirty or need | 
 | Clean drawer channels with warm, soapy water. Rinse and dry | 
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 | treatment. | 
 | thoroughly. | 
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 | Apply a thin layer of petroleum jelly to drawer channels. | 
| Refrigerator runs too | 
 | Doors have been opened frequently or | 
 | Reduce time door is open. Organize food items efficiently to | 
| frequently | 
 | have been opened for long periods of | 
 | assure door is open for as short a time as possible. | 
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 | time. | 
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 | Allow interior environment to adjust for period the door has been | |
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 | open. | 
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 | Humidity or heat in surrounding area is | 
 | Normal operation | 
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 | high. | 
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 | Food has recently been added. | 
 | Allow time for  | 
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 | freezer temperature. | 
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 | Unit is exposed to heat by | 
 | Evaluate your unit’s environment. Unit may need to be moved to | 
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 | environment or by appliances nearby. | 
 | run more efficiently. | 
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 | Condenser coils are dirty. | 
 | Clean according to cleaning instructions in your owner’s | 
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 | manual. | 
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