WhisperKool 5000TIR owner manual Unit leaks water Possible Cause Solution

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TROUBLESHOOTING GUIDE

Unit leaks water
Possible Cause	Solution
Unit is not level	Unit should be level in wall to prevent leaking

Drain line clogged or kinked	Check drain line to make sure water can flow freely.

Drain is clogged preventing water form escaping	Disconnect drain and clear out, open access door and
	check drain for blockage

Drain line does not have a downward slope	Fix Drain line so there is a downward slope from the unit to the drain.

Coil is iced causing drain pan ice and water overflowing	Melt ice with blow drier. Soak up with a towel

Unit runs but does not cool
Possible Cause	Solution
Lack of air flow	Make sure fan is unobstructed; clean evaporator if necessary

Compressor not running	Call Customer Service at 800-343-9463

Unit undersized	Call Customer Service at 800-343-9463

Compressor is overheated	Shut unit off for 1 hour to allow compressor to cool. Turn
	back on and check for cooler air flow out. If compressor
	runs, check for and clean condenser coil as possible cause
	of compressor overheating. If problem repeats, call cus-
	tomer service.

Evaporator fan runs but compressor does not

Possible Cause	Solution
Compressor and/or starting components faulty	Call Customer Service at 800-343-9463
Compressor may have overheated.	Shut unit off for 1 hour to allow compressor to cool. Turn
	back on and check for cooler air flow out. If compressor
	runs, check for and clean condenser coil as possible cause
	of compressor overheating. If problem repeats, call cus-
	tomer service.

Compressor runs; evaporator fan does not
Possible Cause	Solution

Faulty fan motor	Call Customer Service at 800-343-9463

Faulty fan relay	Call Customer Service at 800-343-9463

Compressor short cycles
Possible Cause	Solution
Evaporator blows on bottle probe	Move bottle probe to a more central location.

Unit low on refrigerant charge	Call Customer Service at 800-343-9463

Condensing fan motor/capacitor faulty	Call Customer Service at 800-343-9463
Compressor and /or starting components faulty	Call Customer Service at 800-343-9463

Humidity in cellar too low
Possible Cause	Solution
Not enough moisture	Raise the Fon setting to increase the humidity level

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Contents For 5000ti 5000tiR PT-EXPL5000 Table of Contents Whisperkool Series Quick Reference Guide Standard Controller Layout XR70CX Quick Controller Reference GuideFAN Speed Reference Unit SpecificationIntroduction Customer ServiceReceiving & Inspecting the Unit Customer Warranty RegistrationReview the Packing Slip to Verify Contents Check the Box for the following contentsQuick Start Guide Vapor Barrier Preparing the Wine CellarWall & Ceiling Framing InsulationMounting the Unit Air Intake Cellar Wall Exhaust FanSizing the Unit to the Room Frame the hole with two-by-four supports Electrical Inlets InstallationApplying Insulation Tape Mounting Bracket InstallationDo not Placement of UnitLiquid Measuring Thermostat System Location of Supply and Return GrillesDrain Line Condensation Drain Line TubeExterior Grille Installation Installation OptionsTo Use the thermostat Liquid Measuring Thermostat SystemRemote Controller Installation and Configuration Connection wire in Side Mount configuration Multi Speed Control System Operation Button Normal Functions Standard Controller Functions XR70CXEnergy Reduction Alarm Codes Standard Wire Schematic XR70CX Temperature Remote Controller Functions XW260KBlink, confirming the change in Set Point Cpsm Mode Remote Wire Schematic XW260K Maintenance Schedule Cellar Temperature is to Warm Possible Cause Solution Unit does not run/power up Possible Cause SolutionCompressor short cycles Possible Cause Solution Unit leaks water Possible Cause SolutionUnit runs but does not cool Possible Cause Solution Possible Cause SolutionCondensate Pump Kit Accessories for Cooling UnitsContact WhisperKOOL Customer Service Technical AssistanceWhisperKOOL Cooling System Installation Terms and ConditionsProduct Installation Requirements Sales and USE TAX Installed by DatePage Page WhisperKOOL