Whirlpool DU912 8051563 Assistance Or Service, IntheU.S.A, In Canada, For further assistance

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ASSISTANCE

ASSISTANCE

OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you only use FSP* factory specified parts. These parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL* appliance. To locate factory authorized replacement parts in your area, call our Consumer Assistance Center telephone number (in the U.S.A.) or your nearest designated service center.

IntheU.S.A.

Call the Whirlpool Consumer Assistance Center toll free: 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to us with any questions or concerns at:

Whirlpool Brand Home Appliances Consumer Assistance Center c/o Correspondence Dept.

2000 North M-63

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

Call our Inglis Limited Consumer Relations Center toll free: 1-800-461-56818:30 a.m. - 6:00 p.m. (EST)

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Referrals to local dealers.

For service in Canada

Call 1-800-807-6777.Inglis Limited designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to us with any questions or concerns at:

Consumer Relations Center

Inglis Limited

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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Contents DISHWASHER ENCASTRÉUNDERCOUNTER LAVE-VAISSELLECONTENTS TABLE OFTABLE DES MATIÈRESDISHWASHER SAFETY Your safety and the safety of others is very importantDANGER IMPORTANT SAFETY INSTRUCTIONSBefore UsingYour Dishwasher Tip Over Hazard Do not use dishwasher until completely installedConnect ground wire to green ground connector in terminal box GROUNDING INSTRUCTIONSPARTS AND FEATURES Control PanelStoppingYourDishwasher UsingYourNewDishwasherSTART-UP GUIDE DISHWASHER LoadingSuggestionsLoadingtheTop Rack Quiet operating tipsTo open the silverware basket LoadingtheBottom RackLoading the Silverware Basket USING YOUR DISHWASHER DetergentDispenserTo remove the basket from the door To replace the basket in the doorWhere to fill Rinse Aid DispenserHowMuch DetergenttoUse Checking the dispenserTo check water temperature CycleSelectionChartDishwasherEfficiencyTips CancelingaCycle UsingthePlateWarmerChanging aCycle orSetting Adding ItemsDuringa CycleReset RESETDrying System OverfillProtectionFloatITEMS WASHINGSPECIALCleaningYourDishwasher Cleaning the exteriorCleaning the interior To clean the drain air gapReconnecting your dishwasher Storing Your DishwasherStoring for the summer Moving or winterizing your dishwasherTROUBLE SHOOTING First try the solutions suggested here andpossibly avoid the cost of a service call Dishes are not completely cleanDishes do not dry completely Dishes are damaged during a cycleBlack or gray marks on dishes Orange stains on plastic dishes or dishwasher interiorFILTER MODULE The washing system parts covered by your warranty are shown below1. Third level wash tower 2. Upper spray arm 3. Spray tower 4. Nozzle cap 5. Washer 6. Lower spray arm 7. Filter module and motorASSISTANCE OR SERVICE If you need replacement partsFor service in Canada IntheU.S.AWHIRLPOOL* DISHWASHER WARRANTY ONE-YEAR FULL WARRANTYONE-YEAR LIMITED WARRANTY TWENTY-YEAR FULL WARRANTYLA SÉCURITÉ DU LAVE-VAISSELLE IMPORTANTES INSTRUCTIONS DE SÉCURITÉCONSERVEZ CES INSTRUCTIONS Votre sécurité et celle des autres est très importanteINSTRUCTIONS DE MISE À LA TERRE Risque de basculementNe pas appuyer sur la porte ouverte Risque de choc électriqueTableau de commande PIÈCES ET CARACTÉRISTIQUESEN MARCHE lave-vaisselleArrêt dulave-vaisselle Utilisationde votre nouveauCHARGEMENT DU LAVE-VAISSELLE Suggestions de chargementChargement du paniersupérieur Conseils de fonctionnement silencieuxPour ouvrir le panier Chargement dupanier à couvertsChargementdu panier inférieur Pour réinstaller le panier dans la porte UTILISATION DU LAVE-VAISSELLEDistributeur dedétergent Pour retirer le panier de la porteQuantité de détergent à utiliser Où remplirDureté de l’eau Quantité de détergentDistributeur d’agent de rinçage Conseils d’efficacité pour le lave-vaisselleVérification du distributeur Contrôle de la température de l’eauTableaude sélection de programme Changement d’un programme ouréglage Utilisation duchauffe-platAnnulationd’unprogramme Pour ajouter des articlesReset/réinitialisation Sélection d’optionsHi-Temp Wash/lavage à haute température Air Dry/séchage à l’airDispositif deprotection contre débordement LAVAGE D’ARTICLES SPÉCIAUXSystème deséchage ENTRETIEN DU LAVE-VAISSELLENettoyage dulave-vaisselle Nettoyage de l’extérieurDispositif anti-refoulement Nettoyage du dispositif anti-refoulementRemise en service du lave-vaisselle Remisage dulave-vaisselleRemisage pour l’été Déménagement ou hivérisation du lave-vaisselleDÉPANNAGE Le lave-vaisselle ne fonctionne pas correctementVaisselle pas complètement nettoyée Le lave-vaisselle ne se remplit pasMarques noires ou grises sur la vaisselle Présence de taches sur la vaisselleTaches et films sur la vaisselle MODULE DU FILTRE Vaisselle pas complètement sècheVaisselle endommagée au cours d’un programme La vaisselle n’est pas sècheASSISTANCE OU SERVICE Pour service au CanadaAuCanada AuxÉtats-UnisGARANTIE DU LAVE-VAISSELLE WHIRLPOOL GARANTIE COMPLÈTE DE UN ANGARANTIE LIMITÉE DE UN AN GARANTIE COMPLÈTE DE VINGT ANSPage Imprimé É.-U 5/991999 Whirlpool Corporation