Problem / possible cause | Action |
LCD: Keypad Failure! |
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One of the keys was held down for more | Remove any blockages from the keypad. |
than 10 seconds or got stuck. |
|
| |
LCD: Attention High Temp [42, 43, 44, 45]! | |
|
|
The temperature inside the device is | Ensure the ambient temperature |
high. | conditions are within the specified |
| operating range. |
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|
LCD: Internal Battery Use! |
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|
|
The device is using the internal battery. | Check if the power cord is properly |
| connected to the device if you want to |
| run from mains power. |
| Press the Alarm mute button to cancel |
| the alarm. |
|
|
LCD: External DC Power Use! |
|
|
|
The device is powered by an external | Check if the AC power cord is properly |
battery. | connected to the device if you want to |
| run from mains power. |
| Note: The alarm will be cleared |
| automatically after one minute. |
|
|
Other troubleshooting
Problem / possible cause | Solution |
No display |
|
|
|
Power failure. The device stops delivering | Remove the mask or the catheter mount |
air pressure. | from the tracheostomy tube until power |
| is restored. |
|
|
Power not connected or device is not | Ensure the power cord is connected and |
switched on. | press the switch at the back of the device |
| once. |
|
|
Treatment pressure seems low |
|
|
|
Ramp time is in use. | Wait for air pressure to build up. |
|
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Air filter is dirty. | Replace air filter. |
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|
Air tubing is kinked or punctured. | Straighten or replace tubing. |
|
|
Air tubing is not connected properly. | Connect the air tubing firmly at both |
| ends. |
|
|
Mask and headgear not positioned | Adjust position of mask and headgear. |
correctly. |
|
|
|
Plug(s) missing from access port(s) on | Replace plug(s). |
mask. |
|
|
|
Pressure required for treatment may | See your clinician to adjust the pressure. |
have changed. |
|
|
|
There is a large impedance (eg, | Perfom the Learn Circuit function. |
antibacterial filter) in the air circuit. |
|
|
|
Humidifier control dial set too high, | Turn humidifier control down and empty |
resulting in accumulation of water in the | the water from the air tubing. |
air tubing. |
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English |
Troubleshooting 25