Desa SBVBP installation manual Observed Problem Possible Cause Remedy

Page 24

24

TROUBLESHOOTING

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does not light after pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and

 

 

 

 

 

Maintenance, page 22) or replace burner

 

 

 

 

 

orifice

 

 

2.

Inlet gas pressure is too low

2.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

3.

Thermopile leads disconnected or im-

3.

Reconnect leads (see Wiring Diagram,

 

 

 

properly connected

 

page 26)

 

 

4.

Thermopile is defective

4.

Replace thermopile

 

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane/LP or natural gas

 

 

 

 

 

company

 

 

2.

Burner porting or orifice clogged

2.

Clean burner (see Cleaning and Main-

 

 

 

 

 

tenance, page 22) or replace burner orifice

 

 

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and

 

 

 

 

 

Maintenance, page 22) or replace burner

 

 

 

 

 

orifice

 

 

2.

Damaged burner

2.

Replace damaged burner

 

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Residues from manufacturing processes

1.

Problem will stop after a few hours of

 

 

 

and logs curing

 

operation

 

 

 

 

 

 

Heater produces a whistling noise when

1.

Air in gas line

1.

Operate burner until air is removed from

burner is lit

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

 

pane/LP or natural gas company

 

 

2.

Dirty or partially clogged burner orifice

2.

Clean burner (see Cleaning and

 

 

 

 

 

Maintenance, page 22) or replace burner

 

 

 

 

 

orifice

 

 

 

 

 

 

Glass soots

1.

Flame impingement on logs

1.

Adjust the log set so that the flame does

 

 

 

 

 

not excessively impinge on it

 

 

2.

Debris around burner air mixer

2.

Inspect the opening at the base of the

 

 

 

 

 

burner to see that it is NOT packed with

 

 

 

 

 

any type of material

 

 

3.

Poor drafting

3.

See Troubleshooting Venting Problems,

 

 

 

 

 

Down Drafts section, page 12

 

 

 

 

 

Burner system produces a clicking/ticking

1.

Metal expanding while heating or con-

1.

This is common. If noise is excessive,

noise just after burners are lit or shut off

 

tracting while cooling

 

contact qualified service person

 

 

 

 

 

Remote does not function

1.

Battery is not installed or battery power

1.

Replace 9-volt batteries in receiver and

 

 

 

is low

 

remote control

For..com

112127-01B

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Contents For Your Safety For Your Safety What to do if YOU Smell GASVH series Stove Series StoveTable of Contents Safety InformationProduct Identification Product Features PRE-INSTALLATION PreparationLocal Codes Cast Iron Stove and B-VENT Burner System Assembly Stove Body AssemblyRemoving Front Surround Panel Removing Screen OptionalAmity Models Oxford or Victor Hearth ModelsInstalling B-VENT Burner System Into Stove Body Installing Optional Blower AccessoryInstalling Rear Cover Securely in place before venting pipes are installedVenting Installation Installation PrecautionsChecking Vent Capacity VerticalHigh Altitude Installation ChimneysRelining Systems Troubleshooting Venting Problems Cast Iron Stove and B-VENT Burner System InstallationFlue GAS Spillage Causes of Spillage and Corrective ActionInstalling GAS Piping to Stove Location Installation Items NeededConnecting STOVE/BURNER System to GAS Supply Pressure Testing Gas Supply Piping SystemChecking GAS Connections Test Pressures In Excess Of 1/2 Psig 3.5 kPaInstalling Optional Wall Mount Switch GWMS2 Installing Optional Wall Mounted Thermostat GWMT1Pressure Testing Burner System Gas Connections Will occurInstalling Remote Receiver Installing Battery in ReceiverInstalling 9-Volt Battery in Hand-Held Remote Control Unit REMOVING/REPLACING Glass DoorInstalling LOGS, Lava ROCK, and Glowing Embers Remove glass door. See Removing/Replacing Glass Door,For Your Safety Read Before Lighting Operating Stove with B-VENT Burner SystemLighting Instructions To Turn OFF GAS To ApplianceOperating Stove with Vent Burner System Optional Remote Thermostat Series OperationON/OFF Series Models Ghrcb and Cghrcb Operating Optional Blower Accessory Pilot AssemblyInspecting Burners Operating Optional GWMT1 Wall Mounted ThermostatCleaning Maintenance Glass DoorPilot and Burners LogsTroubleshooting Observed Problem Possible CauseObserved Problem Possible Cause Remedy Gas leak. See Warning statement AboveReplacement Parts Technical ServiceWiring Diagram Service HintsSpecifications Sbvbnd SbvbpdIllustrated Parts Breakdown Models Sbvbnd and SbvbpdParts List KEY Part Number Description QTYIndicates Color Suffix Designation Oxford Amity Stove BodyVictor Hearth Stove Body Indicates Color Suffix Designation Description QTYAccessories Receiver and HAND-HELD Remote Control KIT Ghrcb and CghrcbTHERMOSTATICALLY- Controlled Blower KIT CDA3620TB Stove Hearth Base GC10SPAOwners Registration Form Postage Required 112127-01B Warranty Information
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