Desa SBVBP installation manual Owners Registration Form

Page 33

OWNER'S REGISTRATION FORM

33

 

In order to provide better customer service for this and future purchases, we recommend that you register your product with us. You can register online at www.desatech.com. If access to our website is not available to you, please complete this Owner’s Registration Form and mail to the address on the back of this owner’s manual. Please provide the following product information:

Brand:

 

 

 

(Comfort Glow, Vanguard, etc.)

 

 

 

Model:

 

 

 

(EFP33PR, VTGH33NR, etc.)

 

 

 

Date Purchased:

 

 

Note: Keep receipt for warranty verification.

 

 

 

Serial Number:

 

 

 

7 or 9 digit number located on product or identification tag.

First Name:

 

 

 

Last Name:

 

 

 

 

 

 

 

Address:

 

 

 

 

 

 

 

 

 

 

 

 

City:

 

 

 

State:

 

 

Zip:

 

 

Country:

 

 

Home Phone: (

)

-

 

 

 

 

 

 

 

 

 

E-Mail:

 

 

 

 

 

 

 

 

 

 

 

 

 

Please answer the following questions to register your product with DESA:

1.Where will the product be used?

 

❍ Living/Family Room

❍ Office/Warehouse ❍ Utility Shed/Outbuilding

❍ Garage ❍ Bedroom

❍ Bathroom

❍ Other

2.

If you bought this product yourself, did you plan to purchase this type of product before going into the store? ❍ Yes

❍ No

3.

Who selected the product? ❍ Male

❍ Female ❍ Both

 

 

 

4.

What is the population of your area?

❍ Under 10,000 ❍ 10,000 to 25,000

❍ 25,000 to 50,000 ❍ 50,000 to 100,000

 

❍ 100,000 to 250,000

❍ Over 250,000

 

 

 

5.

What is your primary source of heat?

❍ Propane (LP Gas) ❍ Fuel Oil ❍ Wood ❍ Natural Gas

❍ Electric

❍ Other

6.

How was the product installed? ❍ Professional Installer ❍ Self ❍ Other

 

 

 

7.Cost of product excluding sales tax? $___________________

8.Cost to install product? $____________________

9.

Type of store where product was purchased?

❍ Hardware

❍ Propane Dealer ❍ Natural Gas/Utility Co.

❍ Home Center/Builder’s Supply

 

❍ Fireplace or Hearth Shop

❍ Farm Store

❍ Other

 

 

 

 

 

10.

What motivated you to buy this product? ❍ Sudden Cold Weather

❍ Replace Older Model ❍ D.I.Y. Home Project

 

❍ Emergency Back-Up Heat

❍ Heater was on Sale

❍ Energy Savings/High Efficiency ❍ Construction Project ❍ Other

11.

How did you learn about this product brand? ❍ Advertising

❍ Relative or Friend

❍ Store Display ❍ Other ________________________

12.

Level of Education of Purchaser: ❍ Some High School

❍ Completed High School

❍ Completed College

❍ Completed Graduate School

13.

Age of Purchaser: ❍ Under 20 ❍ 20 - 29

❍ 30 - 39

❍ 40 - 49

❍ 50 - 59 ❍ 60 or Over

 

14.

Buyer’s total annual household income: ❍ Under $15,000

❍ $15,000 to $19,999

❍ $20,000 to $34,999

❍ $35,000 to $49,999

 

❍ $50,000 to $74,999 ❍ $75,000 to $99,999 ❍ $100,000 and Over

 

 

15.Store where product was purchased:

Name: ______________________________________

City: _______________________ State: __________

16.In choosing this product, how important were the following:

 

Not Important

Somewhat Important

Very Important

Availability

❍

 

❍

❍

Price

❍

 

❍

❍

Brand Name

❍

 

❍

❍

Overall Quality

❍

 

❍

❍

Heat Output

❍

 

❍

❍

Made in USA

❍

 

❍

❍

Warranty

❍

 

❍

❍

Local Service

❍

 

❍

❍

Value for Price

❍

 

❍

❍

Prior Brand Experience

❍

 

❍

❍

Controls Location

❍

 

❍

❍

Thermostat, Remote, or Manual Operation

❍

 

❍

❍

Ease of Operation

❍

 

❍

❍

Special Features

❍

 

❍

❍

Salesperson’s Recommendation

❍

 

❍

❍

Friend/Relative’s Recommendation

❍

 

❍

❍

For more

❍

visit www.

.com

Portability

 

❍

❍

112127-01BQuiet Operation

❍

 

❍

❍

Image 33
Contents For Your Safety What to do if YOU Smell GAS For Your SafetyVH series Stove Series StoveSafety Information Table of ContentsProduct Identification Product Features PRE-INSTALLATION PreparationLocal Codes Stove Body Assembly Cast Iron Stove and B-VENT Burner System AssemblyRemoving Screen Optional Removing Front Surround PanelAmity Models Oxford or Victor Hearth ModelsInstalling Optional Blower Accessory Installing B-VENT Burner System Into Stove BodySecurely in place before venting pipes are installed Installing Rear CoverInstallation Precautions Venting InstallationVertical Checking Vent CapacityHigh Altitude Installation ChimneysRelining Systems Cast Iron Stove and B-VENT Burner System Installation Troubleshooting Venting ProblemsFlue GAS Spillage Causes of Spillage and Corrective ActionInstallation Items Needed Installing GAS Piping to Stove LocationPressure Testing Gas Supply Piping System Connecting STOVE/BURNER System to GAS SupplyChecking GAS Connections Test Pressures In Excess Of 1/2 Psig 3.5 kPaInstalling Optional Wall Mounted Thermostat GWMT1 Installing Optional Wall Mount Switch GWMS2Pressure Testing Burner System Gas Connections Will occurInstalling Battery in Receiver Installing Remote ReceiverREMOVING/REPLACING Glass Door Installing 9-Volt Battery in Hand-Held Remote Control UnitRemove glass door. See Removing/Replacing Glass Door, Installing LOGS, Lava ROCK, and Glowing EmbersOperating Stove with B-VENT Burner System For Your Safety Read Before LightingLighting Instructions To Turn OFF GAS To ApplianceOperating Stove with Vent Burner System Optional Remote Thermostat Series OperationON/OFF Series Models Ghrcb and Cghrcb Pilot Assembly Operating Optional Blower AccessoryInspecting Burners Operating Optional GWMT1 Wall Mounted ThermostatGlass Door Cleaning MaintenancePilot and Burners LogsObserved Problem Possible Cause TroubleshootingObserved Problem Possible Cause Remedy Above Gas leak. See Warning statementTechnical Service Replacement PartsWiring Diagram Service HintsSbvbnd Sbvbpd SpecificationsModels Sbvbnd and Sbvbpd Illustrated Parts BreakdownKEY Part Number Description QTY Parts ListIndicates Color Suffix Designation Oxford Amity Stove BodyVictor Hearth Stove Body Description QTY Indicates Color Suffix DesignationReceiver and HAND-HELD Remote Control KIT Ghrcb and Cghrcb AccessoriesTHERMOSTATICALLY- Controlled Blower KIT CDA3620TB Stove Hearth Base GC10SPAOwners Registration Form Postage Required 112127-01B Warranty Information