GE JBP63, JBP77 Service Telephone Numbers, In-Home Repair Service 800-GE-CARES, TDD 800-TDD-GEAC

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Customer Service Troubleshooting Tips Installation Instructions Operating Instructions Safety Information

Service Telephone Numbers.

GE Answer Center® 800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In-Home Repair Service 800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

Special Needs Service 800.626.2000

TDD 800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier- free kitchen for persons with limited mobility.

Service Contracts 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE, follow these three steps. First, contact the people who serviced your appliance. Next, if you are still not pleased, write all the details— including your phone number—to: Manager, Consumer Relations, GE Appliances, Appliance Park, Louisville, KY 40225. Finally, if your problem is still not resolved, write:

Major Appliance Consumer Action Program

20 North Wacker Drive, Chicago, IL 60606.

Printed in Louisville, KY

12-96 CG

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Contents GE Appliances GE Answer CenterStaple sales slip or cancelled check here Congratulations You Are Now Part of the GE FamilyWrite the model and serial numbers here You can find them on a label behindGE & You Service Partnership Fiberglass insulation in self-clean ovens gives off a very Small amount of carbon monoxide during the cleaning cycleAll ranges can tip and injury could result California Safe Drinking Water and Toxic EnforcementSafety Precautions Safety Information When Cooking PORK… Oven SELF-CLEANING Oven Radiant Surface Units Page Instructions Safety Information REMEMBER… Using the surface units How to SetIndicator Lights About the radiant surface units…Selecting types of cookware Using the oven controls InstructionsOven Control Settings Oven on LightUsing the oven Before you begin…Preheating and Pan Placement How to Set the Oven for BroilingTroubleshooting Tips Customer Service Aluminum FoilBroiling guide CommentsUsing the clock and timer Automatic Stop Make sure the oven clock shows the correct time of dayPress Cook Time ON/OFF Press Start Time ON/OFFFor Models with Only an Oven Temperature Knob For Models with Pads and an Oven Temperature KnobLatch Door Indicates the thermostat will be set 20F. cooler Using the self-cleaning oven Before a Clean CycleCustomer Service Troubleshooting How to Set the Oven for CleaningHow to Delay the Start of Cleaning After a Clean CycleTroubleshooting Tips Customer Service Press the Start Time ON/OFF padCare and cleaning of the range Control Panel and KnobsOven Vent Painted SurfacesTo clean the inside of the door To clean the outside of the doorLift-Off Oven Door Do not lift the door by the handleOven Light Replacement on some models Oven Heating ElementsOven Shelves To remove the coverBroiler Pan & Grid To remove the storage drawerTo replace the storage drawer Cleaning the glass cooktop Daily CleaningFor heavy, burned-on soil National Parts CenterSpecial Care Installation of the range Wiring must conform to National Electric CodesPrepare the Opening Flooring Under the Range Prepare for Electrical ConnectionPower Cord Strain Relief Installation Strain relief, they can be removed for better fitWire Power Cord Installation Do not remove ground strap connectionBefore After Wire Conduit Installation Connector block terminal Bare wire Anti-Tip Bracket Installation Leveling the RangeFinal Check Before you call for service… Blank or indicator When range isFrequent cycling Off and onFood does not bake Or roast properlyFood does not Broil properly At BroilOven temperature Clock and timerSelf-clean Self-clean cycleOven not clean After a clean cycleExcessive smoking Oven door willIs on when you Power outageWant to cook A numberGE Electric Range Warranty Five Years Replacement glass cooktop if it should crack dueWe Will Replace, At No Charge To You What GE Will Not CoverService Telephone Numbers In-Home Repair Service 800-GE-CARESTDD 800-TDD-GEAC