GE PGS968SEMSS Before you call for service…, Consumer, Problem Possible Causes What To Do

Page 38

Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

 

 

 

 

 

 

 

 

 

Burners have yellow or

The combustion quality of

Use the illustrations below to determine if your burner

yellow-tipped flames

burner flames needs to be

flames are normal. If burner flames look like A, call for

 

determined visually.

service. Normal burner flames should look like B or C,

 

 

depending on the type of gas you use. With LP gas, some

 

 

yellow tipping on outer cones is normal.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A–Yellow flames

B–Yellow tips

C–Soft blue flames

 

 

 

Call for service

on outer cones

Normal for natural

 

 

 

 

Normal for LP gas

gas

 

 

 

 

Control knobs

Knob isn’t pushed down.

To turn from the OFF position, push the knob in and

will not turn

 

 

then turn.

 

 

 

 

 

 

Burners do

Plug on range is not

Make sure electrical plug is plugged into a live, properly

not light

completely inserted in the

grounded outlet.

 

 

 

electrical outlet.

 

 

 

 

 

 

 

 

Gas supply not connected

See the Installation Instructions that came with your

 

or turned on.

range.

 

 

 

 

 

 

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

blown or the circuit breaker

 

 

 

 

tripped.

 

 

 

 

 

 

 

 

Burner parts not replaced

See the Care and cleaning of the range section.

 

correctly.

 

 

 

 

 

 

 

Control Lockout feature

 

 

If LOC ON appears in the display, the oven control is

is activated

 

 

locked. Turn this feature off to use the oven. See the

 

 

 

Control Lockout section.

 

 

 

 

 

Ticking sound of spark

Control knob is still

Turn the knob out of the LITE position to the desired

igniter persists after

in the LITE position.

setting.

 

 

burner lights

 

 

Turn the burner off and relight. If ticking is still

 

 

 

 

 

 

present, call for service.

 

 

 

 

 

Burner flames very

Improper air to gas ratio.

If range is connected to LP gas, check all steps

large or yellow

 

 

in the Installation Instructions that came with

 

 

 

your range.

 

 

 

 

 

 

Oven light does

Light bulb is loose or defective. Tighten or replace the bulb.

 

not work

 

 

 

 

 

Switch operating

Call for service.

 

 

 

 

 

light is broken.

Consumer

Oven will not work

38

Plug on range is not completely Make sure electrical plug is plugged into a live, properly

inserted in the electrical outlet.

grounded outlet.

A fuse in your home may be Replace the fuse or reset the circuit breaker. blown or the circuit

breaker tripped.

Oven controls improperly set. See the Using the oven section.

Image 38
Contents Model # Serial # Write the model and serial numbers hereWhat to do if YOU Smell GAS Important Safety Notice All ranges can tip and injury could resultProperty damage. The qualified agency Manufacturer’s instructions and all codesRequirements of the authority having Safety Surface Burners Support Instructions Care and Cleaning TroubleshootingConsumer TipsCare Using the gas surface burnersInstructions Consumer SupportTop-of-Range Cookware Care and Cleaning Troubleshooting Tips Consumer SupportSafety Stove Top GrillsSelf Clean LO/STD Pad Using the oven controlsConsumer Support Troubleshooting Tips Care and Cleaning Troubleshooting Tips Consumer Support Using the ovenSafety How to Set the Oven for Baking or RoastingOven Moisture Preheating and Pan PlacementAluminum Foil Do not use aluminum foil on the bottom of the ovenPower Outage Oven VentHI Broil How to Set the Oven for BroilingBroiling Guide Cleaning Tips Consumer SupportHow to Set an Immediate Start and Automatic Stop Safety InstructionsSupport Troubleshooting Tips Care How to Set a Delayed Start and Automatic StopHow to Set the Oven For Roasting When Using the Probe Using the probeInstructions Operating Instructions Care and Cleaning You can use the timer even though youUsing the convection oven Consumer Support Troubleshooting TipsInstructions Operating Instructions Care and CleaningTroubleshooting Tips Consumer Support Using the timed features for convection cooking Safety Consumer Support Troubleshooting Tips Care Convection Roasting GuideHow to Set the Oven For Proofing Using the proofing and warming featuresCleaning Troubleshooting Tips Consumer Support How to Set the Oven For WarmingType of margarine will affect baking performance Adjust the oven thermostat-Do it yourselfTo Adjust the Thermostat Before a Clean Cycle Using the self-cleaning ovenCleaning Troubleshooting Tips Consumer Support How to Set the Oven for CleaningHow to Delay the Start of Cleaning Consumer Support Troubleshooting Tips CareAfter a Clean Cycle Safety Instructions Special features of your oven controlCare and Cleaning Hour, 24-Hour or Clock Blackout Using Auto Recipe Conversion To turn off this featureHow to Exit the Sabbath Feature Using the Sabbath FeatureTroubleshooting Tips Care and Cleaning How to Set for Regular Baking/RoastingBurner Assembly Care and cleaning of the rangeHow to Remove Protective Shipping Film and Packaging Tape Control knobs may be removed for easier cleaningOven Light Bulbs Instructions SafetyBurner Grates and Vent Grille Instructions Operating Storage Drawer RemovalOven Racks To remove the drawerCleaning the Oven Door Lift-Off Oven Door Control Panel Stainless Steel Surfaces on some models Painted Surfaces Removable Oven FloorOperating Instructions Cleaning the glass cooktopNormal Daily Use Cleaning Burned-On ResidueTo Order Parts Cerama Bryte Cleaning Pads forDamage from Sugary Spills and Melted Plastic National PartsConsumer Before you call for service…Problem Possible Causes What To Do Or roast properly Oven temperatureFood does not bake Food does notSee the Using the self-cleaning oven section Clock and timer doSee the Using the clock and timer section During a clean cyclePower outage Control signals afterSee the Special features of your oven control section Or start timeGlass surface See the Cleaning the glass cooktop sectionDamage section in the Cleaning the glass cooktop On the glass cooktopGeneral Electric Company Consumer Product Ownership Registration Ownership Registration Page Accessories Looking For Something More?Consumer Support Troubleshooting Tips Care and Cleaning Consumer Support Safety InstructionsCare and Cleaning Operating InstructionsWhat GE Will Not Cover Operating Instructions Safety InstructionsGE Will Replace Warrantor General Electric Company. 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