GE PGS968SEMSS owner manual Consumer Support, Schedule Service

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Consumer Support.

GE Appliances Website

In the U.S.: ge.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order parts or even schedule service on-line. In Canada: www.GEAppliances.ca

Schedule Service

In the U.S.: ge.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.

In Canada, call 1.800.561.3344

Real Life Design Studio

In the U.S.: ge.com

GE supports the Universal Design concept—products, services and environments that can be used by people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).

In Canada, contact: Manager, Consumer Relations, Mabe Canada Inc.

Suite 310, 1 Factory Lane

Moncton, N.B. E1C 9M3

Extended Warranties

In the U.S.: ge.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your warranty expires. In Canada, call 1.800.661.1616.

Parts and Accessories

In the U.S.: ge.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Customers in Canada should consult the yellow pages for the nearest Mabe service center, or call 1.800.661.1616.

Contact Us

In the U.S.: ge.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details including your phone number, or write to: General Manager, Customer Relations

GE Appliances, Appliance Park Louisville, KY 40225

In Canada: www.GEAppliances.ca, or write to: Director, Consumer Relations, Mabe Canada Inc.

Suite 310, 1 Factory Lane

Moncton, N.B. E1C 9M3

Register Your Appliance

In the U.S.: ge.com

Register your new appliance on-line–at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In Canada: www.GEAppliances.ca

Printed in the United States

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Contents Model # Serial # Write the model and serial numbers hereWhat to do if YOU Smell GAS Important Safety Notice All ranges can tip and injury could resultRequirements of the authority having Manufacturer’s instructions and all codesProperty damage. The qualified agency Safety Surface Burners Instructions Care and Cleaning Troubleshooting ConsumerSupport TipsUsing the gas surface burners InstructionsCare Consumer SupportCare and Cleaning Troubleshooting Tips Consumer Support SafetyTop-of-Range Cookware Stove Top GrillsConsumer Support Troubleshooting Tips Care and Cleaning Using the oven controlsSelf Clean LO/STD Pad Using the oven SafetyTroubleshooting Tips Consumer Support How to Set the Oven for Baking or RoastingPreheating and Pan Placement Aluminum FoilOven Moisture Do not use aluminum foil on the bottom of the ovenPower Outage Oven VentBroiling Guide How to Set the Oven for BroilingHI Broil Cleaning Tips Consumer SupportSafety Instructions Support Troubleshooting Tips CareHow to Set an Immediate Start and Automatic Stop How to Set a Delayed Start and Automatic StopUsing the probe Instructions Operating Instructions Care and CleaningHow to Set the Oven For Roasting When Using the Probe You can use the timer even though youUsing the convection oven Consumer Support Troubleshooting TipsTroubleshooting Tips Consumer Support Instructions Care and CleaningInstructions Operating Using the timed features for convection cooking Safety Consumer Support Troubleshooting Tips Care Convection Roasting GuideUsing the proofing and warming features Cleaning Troubleshooting Tips Consumer SupportHow to Set the Oven For Proofing How to Set the Oven For WarmingTo Adjust the Thermostat Adjust the oven thermostat-Do it yourselfType of margarine will affect baking performance Using the self-cleaning oven Cleaning Troubleshooting Tips Consumer SupportBefore a Clean Cycle How to Set the Oven for CleaningAfter a Clean Cycle Consumer Support Troubleshooting Tips CareHow to Delay the Start of Cleaning Care and Cleaning Special features of your oven controlSafety Instructions Hour, 24-Hour or Clock Blackout Using Auto Recipe Conversion To turn off this featureUsing the Sabbath Feature Troubleshooting Tips Care and CleaningHow to Exit the Sabbath Feature How to Set for Regular Baking/RoastingCare and cleaning of the range How to Remove Protective Shipping Film and Packaging TapeBurner Assembly Control knobs may be removed for easier cleaningBurner Grates and Vent Grille Instructions SafetyOven Light Bulbs Storage Drawer Removal Oven RacksInstructions Operating To remove the drawerCleaning the Oven Door Lift-Off Oven DoorStainless Steel Surfaces on some models Painted SurfacesControl Panel Removable Oven FloorCleaning the glass cooktop Normal Daily Use CleaningOperating Instructions Burned-On ResidueCerama Bryte Cleaning Pads for Damage from Sugary Spills and Melted PlasticTo Order Parts National PartsProblem Possible Causes What To Do Before you call for service…Consumer Oven temperature Food does not bakeOr roast properly Food does notClock and timer do See the Using the clock and timer sectionSee the Using the self-cleaning oven section During a clean cycleControl signals after See the Special features of your oven control sectionPower outage Or start timeSee the Cleaning the glass cooktop section Damage section in the Cleaning the glass cooktopGlass surface On the glass cooktopGeneral Electric Company Consumer Product Ownership Registration Ownership Registration Page Accessories Looking For Something More?Consumer Support Troubleshooting Tips Care and Cleaning Safety Instructions Care and Cleaning Consumer Support Operating InstructionsOperating Instructions Safety Instructions GE Will ReplaceWhat GE Will Not Cover Warrantor General Electric Company. 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