GE 164D3333P033 Before you call for service…, Troubleshooting Tips, Problem, Possible Causes

Page 53
Before you call for service…

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes
What To Do

 

 

 

 

Frequent cycling

 

Improper cookware

• Use only flat cookware

off and on of

 

being used.

to minimize cycling.

surface units

 

 

 

 

 

 

 

Surface units will not

 

Improper cookware

• Use pans which are

maintain a rolling boil

 

being used.

absolutely flat and match

or cooking is not

 

 

the diameter of the surface

fast enough

 

 

unit selected.

 

 

 

 

Surface units do

 

A fuse in your home

• Replace fuse or reset

not work properly

 

may be blown or the

circuit breaker.

 

 

circuit breaker tripped.

 

 

 

 

 

 

 

Cooktop controls

• Check to see the correct

 

 

improperly set.

control is set for the surface

 

 

 

unit you are using.

Safety Information Operating Instructions Installation

Tiny scratches (may appear as cracks) or abrasions on radiant cooktop glass surface

Incorrect cleaning

• Use recommended

methods being used.

cleaning procedures.

 

 

Cookware with rough

• Be sure cookware bottoms

bottoms being used or

and cookware are clean

coarse particles (salt

before use. Use cookware

or sand) were between

with smooth bottoms. Tiny

the cookware and the

scratches are not removable

surface of the cooktop.

but will become less visible

 

in time as a result of

 

cleaning.

 

 

Cookware has been

 

slid across the cooktop

 

surface.

 

Instructions Troubleshooting Tips

Areas of discoloration

Improper cookware

• Marks from aluminum and

on the cooktop

being used.

copper pans as well as

 

 

mineral deposits from water

 

 

or food can be removed

 

 

with the cleaning cream.

 

 

 

Hot sugar mixtures

Hot cooktop came

• See the Cleaning the glass

or plastic melted

into contact with

cooktop section.

to the surface

these substances.

 

Customer Service

53

Page 52 Page 54
Image 53
Page 52 Page 54
Contents GE Answer Center GE AppliancesOwner’s Manual JBP90 JBP95Congratulations You Are Now Part of the GE Family Staple sales slip or cancelled check hereWrite the model and serial numbers here # # drawerTroubleshooting Tips GE & You A Service PartnershipIf You Need Service Safety InformationIMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING IMPORTANT SAFETY NOTICEor using a ventilation fan or hood WARNING ANTI-TIP DEVICESafety Information Operating SAFETY PRECAUTIONSSafety Information Safety Information Operating Instructions Installation WHEN COOKING PORK…OVEN SELF-CLEANING OVEN HALOGEN/RADIANT SURFACE UNITS Instructions Safety InformationAlways turn the surface units off before removing cookware Instructions Safety Information Customer ServiceCleaning the glass cooktop section HALOGEN/RADIANT SURFACE UNITSSafety Using the surface unitsHow to Set Indicator LightsDual Surface Unit Switch Instructions Operating Instructions Safety InformationDifferences Between Halogen and Radiant Units Temperature LimiterStainless Steel Selecting types of cookwareAluminum Copper BottomTIMER ON/OFF Using the oven controlsSTOP TIME CLOCKAUTO SELF CLEAN Oven Control SettingsBROIL HI/LO Pad CONV. ROAST PadSafety Information Using the ovenD C B A Operating InstructionsSafety Information Operating Instructions Installation Instructions Preheating and Pan PlacementHow to Set the Oven for Broiling Aluminum FoilShelf Broiling guideFirst Side FoodInstallation Using the clock and timerTo Set the Timer To Reset the TimerHow to Set an Immediate Start and Automatic Stop Using the timed baking and roasting featuresMake sure the oven clock shows the correct time of day How to Set a Delay Start and Automatic StopInstructions Safety Using the probeInformation Do not store the probe in the ovenYou can use the timer even though you cannot use How to set the oven for roasting when using the probeInsert the probe into the meat timed oven operationsThe convection oven fan shuts off when the oven door is opened Using the convection ovenConvection Bake Convection RoastCookware for Convection Cooking Adapting Recipes…Paper and Plastic Metal and GlassTroubleshooting How to Set the Oven for Convection Baking or RoastingMulti-Shelf Baking How to Set the Oven for Convection Roasting when Using the Probe Meats Convection roasting guideBeef PorkUsing the timed features for convection baking Press the CLEAR/OFF pad to clear the display if Using the timed features for convection bakingAdjust the oven thermostat-Do it yourself To Adjust the ThermostatBefore a Clean Cycle Using the self-cleaning ovenPress the AUTO SELF CLEAN pad How to Set the Oven for CleaningAfter a Clean Cycle How to Delay the Start of Cleaningor any reason, be sure the anti-tip device is Care and cleaning of the rangetipping of the range and cause injury Control Panel and KnobsTo clean the inside of the door Lift-Off Oven DoorTo clean the outside of the door Do not lift the door by the handleOven Heating Elements Oven Light Replacementthe main fuse or circuit breaker panel disconnect the electrical power to the range atBroiler Pan & Grid Panel to Clean Under the RangeHow to Remove the Storage Drawer or Kick To remove the storage drawerSure Grip Handle Cooktop Surface LightTo remove To replaceDaily Cleaning Cleaning the glass cooktopFor heavy, burned-on soil National Parts CenterSpecial Care Installation Instructions for future use Installation of the rangeBEFORE BEGINNING INSTALLATION Before You Begininstall in either rear corner 1 Prepare the OpeningNot less than the width 30 ″When moving the range on this type of flooring, it should be installed on a 1/4″ thick sheet of plywood or similar material as follows Flooring Under the Range2 Prepare for Electrical Connection 3 Power Cord Strain Relief Installation Do NOT remove ground strap connection 4 3-Wire Power Cord InstallationConnector block Neutral terminal Ground strap Power cord After 5 4-Wire Power Cord InstallationBefore a Do not connect aluminum wire to the connector block 6 3-Wire Conduit InstallationNOTE ALUMINUM WIRING 7 4-Wire Conduit Installation 10 Final Check 8 Anti-Tip Bracket Installation9 Leveling the Range Troubleshooting Tips Before you call for service…Problem Customer ServiceSee the Using the the Broiling guide See the Adjust the ovenSee the Broiling guide and timer section See the Using the clockafter a clean cycle Oven not cleanExcessive smoking Oven door willTroubleshooting Tips Troubleshooting Tips GE Electric Range WarrantyWe Will Replace, At No Charge To You What GE Will Not CoverIn-Home Repair Service 800-GE-CARES Service Telephone NumbersTDD 800-TDD-GEAC Special Needs Service
Top Page Image Contents