EMC P/N 300-002-867 manual Impact Analysis with Business Impact Manager

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A n a l y s i s S c e n a r i o s

Figure 7: Host Unresponsive Affects Applications

Impact Analysis with Business Impact Manager

When Application Connectivity Monitor is deployed in conjunction with Business Impact Manager, problems diagnosed by ACM for applications and systems result in Impact notifications for ServiceOffering and ServiceSubscriber elements.

EMC Smarts Application Connectivity Manager User’s Guide

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Contents USER’S Guide Application Connectivity MonitorLast Update 8/1/05 Contents Index ContentsDocument Organization PrefaceIntended Audience PrerequisitesDocumentation Conventions Documentation ConventionsPreface Application Connectivity Monitor Products Application Connectivity Monitor Installation DirectoryCommand Line Programs Additional ResourcesC S m a r t s D o c u m e n t a t i o n EMC PowerlinkTechnical Support Do cume nt at io nTe c h n i c a l S u p p o r t Preface Topology Created by ACM Explanation of Fault AnalysisL f u n c t i o n Faults Diagnosed by ACMExplanation of Fault Analysis W nSingle Application and Single TCP Check Analysis ScenariosApplication Monitored by One Check I l S e r v e r D o w n I l S e r v e r D e g r a d e d A l y s i s S c e n a r i o s S t U n r e s p o n s i v eSingle Application and Two TCP Checks Notification Properties Of Degraded ProblemApplication Monitored by Two Checks B S e r v e r D o w n A l y s i s S c e n a r i o sNotifications Properties Of Malfunction Problem B S e r v e r D e g r a d e d Two Applications on a Single System SMTPService HTTPService Host2.example.com Notification Properties Of Down Problem B S e r v e r D e g r a d e d Host Unresponsive Affects Applications Impact Analysis with Business Impact ManagerExplanation of Fault Analysis DNSServer Down Propagates to Business Elements Explanation of Fault Analysis About Notifications Viewing Analysis Results and Application TopologyAnalysis Results Displayed as Notifications Viewing Analysis Results and Application Topology Viewing the Properties of a NotificationP T e r m i n o l o g y Viewing Application Topology in MapsOpening an Applications Map Applications Hosted By System Topology Elements Displayed in an Application MapIndex Index