EMC P/N 300-002-867 manual Te c h n i c a l S u p p o r t

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Te c h n i c a l S u p p o r t

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EMC Smarts Application Connectivity Manager User’s Guide

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Contents USER’S Guide Application Connectivity MonitorLast Update 8/1/05 Contents Index ContentsIntended Audience PrefacePrerequisites Document OrganizationDocumentation Conventions PrefaceDocumentation Conventions Command Line Programs Application Connectivity Monitor Installation DirectoryAdditional Resources Application Connectivity Monitor ProductsTechnical Support EMC PowerlinkDo cume nt at io n C S m a r t s D o c u m e n t a t i o nTe c h n i c a l S u p p o r t Preface Topology Created by ACM Explanation of Fault AnalysisExplanation of Fault Analysis Faults Diagnosed by ACMW n L f u n c t i o nSingle Application and Single TCP Check Analysis ScenariosApplication Monitored by One Check I l S e r v e r D o w n I l S e r v e r D e g r a d e d A l y s i s S c e n a r i o s S t U n r e s p o n s i v eSingle Application and Two TCP Checks Notification Properties Of Degraded ProblemApplication Monitored by Two Checks B S e r v e r D o w n A l y s i s S c e n a r i o sNotifications Properties Of Malfunction Problem B S e r v e r D e g r a d e d Two Applications on a Single SystemSMTPService HTTPService Host2.example.com Notification Properties Of Down Problem B S e r v e r D e g r a d e d Host Unresponsive Affects Applications Impact Analysis with Business Impact ManagerExplanation of Fault Analysis DNSServer Down Propagates to Business Elements Explanation of Fault Analysis Viewing Analysis Results and Application Topology Analysis Results Displayed as NotificationsAbout Notifications Viewing Analysis Results and Application Topology Viewing the Properties of a NotificationViewing Application Topology in Maps Opening an Applications MapP T e r m i n o l o g y Applications Hosted By System Topology Elements Displayed in an Application MapIndex Index