EMC P/N 300-002-867 manual Viewing the Properties of a Notification

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Viewing Analysis Results and Application Topology

When Application Connectivity Monitor diagnoses a problem or detects an abnormal condition, it generates a notification. The Global Console displays notifications in several ways:

In the tabular format of a Notification Log view.

In the color state of icons on a map.

Viewing the Properties of a Notification

The Notification Properties dialog box provides detailed information about individual notifications. There are several methods to display the Notification Properties dialog box. The most common method is to double-click on a notification or right-click on a map icon and select Notification Properties in the context menu.

When open, the Notification Properties dialog box displays one or more of the following tabs:

General lists the properties of the notification. Notifications, similar to topology elements, are objects in the repository of the Global Manager. As such, their properties are codified as attributes. A notification’s attributes identify the managed element where the problem occurred, the severity of the problem, and the underlying domain, or source, that diagnosed the problem.

Audit Log lists any actions performed on the notification by the system or by a user. Actions can include acknowledging, taking ownership, and invoking a tool.

Codebook lists the symptomatic events used to diagnose a root cause problem. A separate Codebook tab is displayed for each underlying domain that diagnoses the problem as a root cause.

Impact lists managed elements, if any, that are affected by the notification.

Details lists information about the notification from the underlying domain that sent the notification. Information may include attributes of the affected element or threshold values and their related attributes.

Caused By lists the problems or events that are causing the selected notification. This is the inverse of the Codebook tab.

Aggregates lists the component events of a notification.

For more information about the Notification Properties dialog box, see the

EMC Smarts Service Assurance Manager Operator’s Guide.

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EMC Smarts Application Connectivity Monitor User’s Guide

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Contents Application Connectivity Monitor USER’S GuideLast Update 8/1/05 Contents Contents IndexPreface Intended AudiencePrerequisites Document OrganizationPreface Documentation ConventionsDocumentation Conventions Application Connectivity Monitor Installation Directory Command Line ProgramsAdditional Resources Application Connectivity Monitor ProductsEMC Powerlink Technical SupportDo cume nt at io n C S m a r t s D o c u m e n t a t i o nTe c h n i c a l S u p p o r t Preface Explanation of Fault Analysis Topology Created by ACMFaults Diagnosed by ACM Explanation of Fault AnalysisW n L f u n c t i o nAnalysis Scenarios Single Application and Single TCP CheckApplication Monitored by One Check I l S e r v e r D o w n A l y s i s S c e n a r i o s S t U n r e s p o n s i v e I l S e r v e r D e g r a d e dNotification Properties Of Degraded Problem Single Application and Two TCP ChecksA l y s i s S c e n a r i o s Application Monitored by Two Checks B S e r v e r D o w nNotifications Properties Of Malfunction Problem Two Applications on a Single System B S e r v e r D e g r a d e dSMTPService HTTPService Host2.example.com Notification Properties Of Down Problem B S e r v e r D e g r a d e d Impact Analysis with Business Impact Manager Host Unresponsive Affects ApplicationsExplanation of Fault Analysis DNSServer Down Propagates to Business Elements Explanation of Fault Analysis Analysis Results Displayed as Notifications Viewing Analysis Results and Application TopologyAbout Notifications Viewing the Properties of a Notification Viewing Analysis Results and Application TopologyOpening an Applications Map Viewing Application Topology in MapsP T e r m i n o l o g y Topology Elements Displayed in an Application Map Applications Hosted By SystemIndex Index