EMC P/N 300-002-867 manual Last Update 8/1/05

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Copyright 1996-2005 by EMC Corporation (“EMC”). All rights reserved.

EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice.

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The InCharge™ products mentioned in this publication are covered by one or more of the following U.S. Patent Nos. or pending patent applications: 5,528,516, 5,661,668, 6,249,755, 6,868,367 and 11/034,192.

“EMC," “InCharge,” the InCharge logo, “SMARTS,” the SMARTS logo, “Graphical Visualization,” “Authentic Problem,” “Codebook Correlation Technology,” “Instant Results Technology,” “InCharge Viewlet,” and “Dashboard Viewlet” are trademarks or registered trademarks of EMC. All other brand or product names are trademarks or registered trademarks of their respective companies or organizations.

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Last Update: 8/1/05

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Contents Application Connectivity Monitor USER’S GuideLast Update 8/1/05 Contents Contents IndexPrerequisites PrefaceIntended Audience Document OrganizationDocumentation Conventions Documentation ConventionsPreface Additional Resources Application Connectivity Monitor Installation DirectoryCommand Line Programs Application Connectivity Monitor ProductsDo cume nt at io n EMC PowerlinkTechnical Support C S m a r t s D o c u m e n t a t i o nTe c h n i c a l S u p p o r t Preface Explanation of Fault Analysis Topology Created by ACMW n Faults Diagnosed by ACMExplanation of Fault Analysis L f u n c t i o nAnalysis Scenarios Single Application and Single TCP CheckApplication Monitored by One Check I l S e r v e r D o w n A l y s i s S c e n a r i o s S t U n r e s p o n s i v e I l S e r v e r D e g r a d e dNotification Properties Of Degraded Problem Single Application and Two TCP ChecksA l y s i s S c e n a r i o s Application Monitored by Two Checks B S e r v e r D o w nNotifications Properties Of Malfunction Problem Two Applications on a Single System B S e r v e r D e g r a d e dSMTPService HTTPService Host2.example.com Notification Properties Of Down Problem B S e r v e r D e g r a d e d Impact Analysis with Business Impact Manager Host Unresponsive Affects ApplicationsExplanation of Fault Analysis DNSServer Down Propagates to Business Elements Explanation of Fault Analysis About Notifications Viewing Analysis Results and Application TopologyAnalysis Results Displayed as Notifications Viewing the Properties of a Notification Viewing Analysis Results and Application TopologyP T e r m i n o l o g y Viewing Application Topology in MapsOpening an Applications Map Topology Elements Displayed in an Application Map Applications Hosted By SystemIndex Index