EMC P/N 300-002-867 manual Preface, Intended Audience, Prerequisites, Document Organization

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Preface

This document describes the topology and notifications created by

Application Connectivity Monitor as it is displayed in the Global Console.

Intended Audience

This guide is intended for operators who are responsible for acting on the analysis provided by Application Connectivity Monitor.

Prerequisites

This guide assumes that Application Connectivity Monitor and Service Assurance Manager are properly deployed and that the user has access to the Global Console.

Document Organization

This guide consists of the following chapters.

Table 1: Document Organization

CHAPTER/APPENDIX

DESCRIPTION

 

 

 

1.

EXPLANATION OF FAULT

Describes the notifications and topology

 

ANALYSIS

created by Application Connectivity

 

 

Monitor and presents several failure

 

 

scenarios.

 

 

 

2.

VIEWING ANALYSIS RESULTS AND

Provides fundamental descriptions of

 

APPLICATION TOPOLOGY

various Global Console functions.

 

 

 

EMC Smarts Application Connectivity Manager User’s Guide

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Contents USER’S Guide Application Connectivity MonitorLast Update 8/1/05 Contents Index ContentsIntended Audience PrefacePrerequisites Document OrganizationDocumentation Conventions Documentation ConventionsPreface Command Line Programs Application Connectivity Monitor Installation DirectoryAdditional Resources Application Connectivity Monitor ProductsTechnical Support EMC PowerlinkDo cume nt at io n C S m a r t s D o c u m e n t a t i o nTe c h n i c a l S u p p o r t Preface Topology Created by ACM Explanation of Fault AnalysisExplanation of Fault Analysis Faults Diagnosed by ACMW n L f u n c t i o nSingle Application and Single TCP Check Analysis ScenariosApplication Monitored by One Check I l S e r v e r D o w n I l S e r v e r D e g r a d e d A l y s i s S c e n a r i o s S t U n r e s p o n s i v eSingle Application and Two TCP Checks Notification Properties Of Degraded ProblemApplication Monitored by Two Checks B S e r v e r D o w n A l y s i s S c e n a r i o sNotifications Properties Of Malfunction Problem B S e r v e r D e g r a d e d Two Applications on a Single SystemSMTPService HTTPService Host2.example.com Notification Properties Of Down Problem B S e r v e r D e g r a d e d Host Unresponsive Affects Applications Impact Analysis with Business Impact ManagerExplanation of Fault Analysis DNSServer Down Propagates to Business Elements Explanation of Fault Analysis About Notifications Viewing Analysis Results and Application TopologyAnalysis Results Displayed as Notifications Viewing Analysis Results and Application Topology Viewing the Properties of a NotificationP T e r m i n o l o g y Viewing Application Topology in MapsOpening an Applications Map Applications Hosted By System Topology Elements Displayed in an Application MapIndex Index