EMC P/N 300-002-867 manual Application Connectivity Monitor, USER’S Guide

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Application Connectivity Monitor

2.0

USER’S GUIDE

P/N 300-002-867

REV A01

OL-8953-01

EMC Corporation

Corporate Headquarters:

Hopkinton, MA 01748-9103

1-508-435-1000

www.EMC.com

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Contents USER’S Guide Application Connectivity MonitorLast Update 8/1/05 Contents Index ContentsIntended Audience PrefacePrerequisites Document OrganizationPreface Documentation ConventionsDocumentation Conventions Command Line Programs Application Connectivity Monitor Installation DirectoryAdditional Resources Application Connectivity Monitor ProductsTechnical Support EMC PowerlinkDo cume nt at io n C S m a r t s D o c u m e n t a t i o nTe c h n i c a l S u p p o r t Preface Topology Created by ACM Explanation of Fault AnalysisExplanation of Fault Analysis Faults Diagnosed by ACMW n L f u n c t i o nSingle Application and Single TCP Check Analysis ScenariosApplication Monitored by One Check I l S e r v e r D o w n I l S e r v e r D e g r a d e d A l y s i s S c e n a r i o s S t U n r e s p o n s i v eSingle Application and Two TCP Checks Notification Properties Of Degraded ProblemApplication Monitored by Two Checks B S e r v e r D o w n A l y s i s S c e n a r i o sNotifications Properties Of Malfunction Problem B S e r v e r D e g r a d e d Two Applications on a Single SystemSMTPService HTTPService Host2.example.com Notification Properties Of Down Problem B S e r v e r D e g r a d e d Host Unresponsive Affects Applications Impact Analysis with Business Impact ManagerExplanation of Fault Analysis DNSServer Down Propagates to Business Elements Explanation of Fault Analysis Analysis Results Displayed as Notifications Viewing Analysis Results and Application TopologyAbout Notifications Viewing Analysis Results and Application Topology Viewing the Properties of a NotificationOpening an Applications Map Viewing Application Topology in MapsP T e r m i n o l o g y Applications Hosted By System Topology Elements Displayed in an Application MapIndex Index