EMC P/N 300-002-867 Application Connectivity Monitor Installation Directory, Additional Resources

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A p p l i c a t i o n C o n n e c t i v i t y M o n i t o r I n s t a l l a t i o n D i r e c t o r y

Application Connectivity Monitor Installation Directory

In this document, the term BASEDIR represents the location where the

Application Connectivity Monitor software is installed.

For UNIX, this location is: /opt/InCharge<n>/<product>.

For Windows, this location is: C:\InCharge<n>\<product>.

The <n> represents the software platform version number. The <product> represents the product name. For example, on UNIX operating systems, Application Connectivity Monitor is, by default, installed to: /opt/InCharge6/ACM/smarts. On Windows operating systems, this product is, by default, installed to: C:\InCharge6\ACM\smarts. This location is referred to as BASEDIR/smarts.

Optionally, you can specify the root of BASEDIR to be something other than /opt/InCharge6 (on UNIX) or C:\InCharge6 (on Windows), but you cannot change the <product> location under the root directory.

For more information about the software directory structure, refer to the EMC

Smarts System Administration Guide.

Application Connectivity Monitor Products

Application Connectivity Monitor includes the following products:

Application Connectivity Monitor

Additional Resources

In addition to this document, EMC Smarts provides the following resources.

Command Line Programs

Descriptions of command line programs are available as HTML pages. The index.html file, which provides an index to the various commands, is located in the BASEDIR/smarts/doc/html/usage directory.

EMC Smarts Application Connectivity Manager User’s Guide

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Contents USER’S Guide Application Connectivity MonitorLast Update 8/1/05 Contents Index ContentsDocument Organization PrefaceIntended Audience PrerequisitesPreface Documentation ConventionsDocumentation Conventions Application Connectivity Monitor Products Application Connectivity Monitor Installation DirectoryCommand Line Programs Additional ResourcesC S m a r t s D o c u m e n t a t i o n EMC PowerlinkTechnical Support Do cume nt at io nTe c h n i c a l S u p p o r t Preface Topology Created by ACM Explanation of Fault AnalysisL f u n c t i o n Faults Diagnosed by ACMExplanation of Fault Analysis W nSingle Application and Single TCP Check Analysis ScenariosApplication Monitored by One Check I l S e r v e r D o w n I l S e r v e r D e g r a d e d A l y s i s S c e n a r i o s S t U n r e s p o n s i v eSingle Application and Two TCP Checks Notification Properties Of Degraded ProblemApplication Monitored by Two Checks B S e r v e r D o w n A l y s i s S c e n a r i o sNotifications Properties Of Malfunction Problem B S e r v e r D e g r a d e d Two Applications on a Single SystemSMTPService HTTPService Host2.example.com Notification Properties Of Down Problem B S e r v e r D e g r a d e d Host Unresponsive Affects Applications Impact Analysis with Business Impact ManagerExplanation of Fault Analysis DNSServer Down Propagates to Business Elements Explanation of Fault Analysis Analysis Results Displayed as Notifications Viewing Analysis Results and Application TopologyAbout Notifications Viewing Analysis Results and Application Topology Viewing the Properties of a NotificationOpening an Applications Map Viewing Application Topology in MapsP T e r m i n o l o g y Applications Hosted By System Topology Elements Displayed in an Application MapIndex Index