EMC P/N 300-002-867 manual Contents

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Contents

Preface

v

Intended Audience

v

Prerequisites

v

Document Organization

v

Documentation Conventions

vi

Application Connectivity Monitor Installation Directory

vii

Application Connectivity Monitor Products

vii

Additional Resources

vii

Command Line Programs

vii

Documentation

viii

Technical Support

viii

EMC Powerlink

viii

1 Explanation of Fault Analysis

1

Topology Created by ACM

1

Faults Diagnosed by ACM

2

Analysis Scenarios

3

Single Application and Single TCP Check

3

Single Application and Two TCP Checks

6

Two Applications on a Single System

9

Impact Analysis with Business Impact Manager

13

2 Viewing Analysis Results and Application Topology

17

Analysis Results Displayed as Notifications

17

About Notifications

17

Viewing the Properties of a Notification

18

EMC Smarts Application Connectivity Monitor User’s Guide

iii

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Contents USER’S Guide Application Connectivity MonitorLast Update 8/1/05 Contents Index ContentsDocument Organization PrefaceIntended Audience PrerequisitesDocumentation Conventions PrefaceDocumentation Conventions Application Connectivity Monitor Products Application Connectivity Monitor Installation DirectoryCommand Line Programs Additional ResourcesC S m a r t s D o c u m e n t a t i o n EMC PowerlinkTechnical Support Do cume nt at io nTe c h n i c a l S u p p o r t Preface Topology Created by ACM Explanation of Fault AnalysisL f u n c t i o n Faults Diagnosed by ACMExplanation of Fault Analysis W nSingle Application and Single TCP Check Analysis ScenariosApplication Monitored by One Check I l S e r v e r D o w n I l S e r v e r D e g r a d e d A l y s i s S c e n a r i o s S t U n r e s p o n s i v eSingle Application and Two TCP Checks Notification Properties Of Degraded ProblemApplication Monitored by Two Checks B S e r v e r D o w n A l y s i s S c e n a r i o sNotifications Properties Of Malfunction Problem B S e r v e r D e g r a d e d Two Applications on a Single SystemSMTPService HTTPService Host2.example.com Notification Properties Of Down Problem B S e r v e r D e g r a d e d Host Unresponsive Affects Applications Impact Analysis with Business Impact ManagerExplanation of Fault Analysis DNSServer Down Propagates to Business Elements Explanation of Fault Analysis Viewing Analysis Results and Application Topology Analysis Results Displayed as NotificationsAbout Notifications Viewing Analysis Results and Application Topology Viewing the Properties of a NotificationViewing Application Topology in Maps Opening an Applications MapP T e r m i n o l o g y Applications Hosted By System Topology Elements Displayed in an Application MapIndex Index