Turbo Chef Technologies 2TM manual S U E

Page 29

T R O U B L E S H O O T I N G T I P S

21

I S S U E

P O S S I B L E S O L U T I O N ( S )

Oven is not receiving power.

o

Ensure the oven is plugged in.

 

 

 

o

Verify the wall circuit breaker is on.

 

 

 

o

Reset the breaker and then power up the oven.

 

 

 

 

 

Oven is not warming up properly

o

Follow the deep cleaning procedures (pages 9-10) to

or F8 Fault Code is flashing on the

 

remove debris that may be preventing air circulation.

display.

o

Reset the high-limit thermostat (press the red button

 

 

on the back of the oven).

 

o

Ensure the door is closed.

 

 

 

 

 

Oven is not cooking properly.

o

Follow the deep cleaning procedures (pages 9-10) to

 

 

 

 

remove debris that may be preventing air circulation.

 

o

Ensure the correct food group and/or food item is

 

 

 

 

selected for the product.

 

o

Ensure the product is cooked from the correct

 

 

 

 

starting state (e.g., fresh, frozen, etc.).

 

 

 

Fault Code –

o

Ensure the door is closed.

F2: Cook Temperature Low

o

Reset the high-limit thermostat (press the red button

 

 

on the back of the oven).

 

o

Repeat warm-up and allow the oven to idle for five

 

 

(5) minutes.

 

o

Reduce the amount of frozen product being cooked

 

 

at a given time.

 

 

 

Fault Code –

o

Ensure the temperature around the oven is less than

F6: EC Temp

 

120ºF (49ºC).

 

o

Ensure nearby appliances or fixtures are not

 

 

obstructing airflow into the back cooling fans.

 

o

Ensure the cooling fans on the back of the oven are

 

 

not clogged with debris.

For additional assistance or if the oven is experiencing a problem not listed above, call Customer Service at 1-800-90TURBO, +1 214-379-6000, or your Authorized Distributor.

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Contents For the turbochef high h batch 2TM rapid cook oven Page For service or information Page Table of Contents Operating the Oven Reducing Fire Risk General Safety InformationGrounding Instructions Power Cord ReplacementPreventing Oven Damage Certifications Specifications and InstallationConstruction Electrical SpecificationsPackaging InstallationDamaged Shipment Claims Lifting and Placing the OvenDouble Stacking Ovens Stacked HHB 2 Ovens Two ConfigurationsInstallation Near Open Heat Source Built-In InstallationSetup Optional Installation ItemsVentilation Requirements Oven Restraint Kit P/N TC3-0242 KIT24 610 mm Oven Cart with Ovens Removing JetplatesOven Maintenance Clean the Oven Door Deep CleaningRemove the Bottom Jetplate Remove the Grease Filter and BracketReinstall all Clean Parts Clean the Cook ChamberClean the Cooling Fan Housing Dry the Cook ChamberUser Controls Operating the OvenAdditional Cooking Options CookingTime Screen Done ScreenDone Enabling/Disabling the Edit Menu Erasing Oven SettingsOptions Menu Enabling/Disabling Done Screen Demonstration ModeEnabling/Disabling the Time Screen Modifying Recipes Adjusting the Cook Cavity TemperatureProgramming Recipes Modifying Recipes Step Loading a Menu from a Smart Card Ordering a Smart CardSaving a Menu to a Smart Card Checking the Recipe CounterLoading from Smart Card Recording Error Messages Troubleshooting TipsChecking the Fault Log Common Issues and SolutionsS U E TurboChef High h Batch Oven North America North America Limited WarrantyWarranty Service Exclusive Remedy Disclaimer of Damages Warranty Parts ReturnTurboChef High h Batch 2 Oven International International Limited WarrantyLimited Warranty N T E R N a T I O N a L L I M I T E D W a R R a N T Y Warranty Parts Return +1 214-379-6000 or Your Authorized Distributor