TROUBLESHOOTING GUIDE (CONTINUED)
SYMPTOMS
POSSIBLE CAUSE(S)
SOLUTION
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Com port not | Check to make sure that the | ||
and scans OK | operating properly. | baud rate and parity of the | |
but does not |
| scanner and the | |
communicate |
| communication port match | |
properly to the |
| and the program is looking | |
host. |
| for | |
|
|
| |
The host is | The scanner and host | Check that the scanner and | |
receiving data but | may not be configured | the host are configured for | |
the data does not | for the same interface | the same interface font. | |
look correct. | font. |
| |
|
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| |
Characters are | Intercharacter delay | Add some intercharacter | |
being dropped. | needs to be added to | delay to the transmitted | |
| the transmitted output. | output by using the | |
|
| MetroSelect® Programming | |
|
| Guide MLPN | |
|
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| |
Slave operation | with any interface |
| |
Trouble with the |
| Refer to the user guide | |
Slave Scanner. |
| provided with the slave | |
|
| scanner. | |
|
|
| |
| Cable [MLPN | Ensure slave scanner is | |
| may not be connected | connected to the MS7220 | |
Slave Scanner | to the proper port. | com port marked “Aux” port. | |
| * The MS7220 must be | ||
powers up but |
| ||
| programmed to enable the | ||
data is not |
| ||
The “Aux” com port | “Aux” port. | ||
relayed to the | |||
may not be operating |
| ||
host. | The slave scanner must be | ||
| properly. | configured to send “slave” | |
|
| formatted data (reserve | |
|
| code 32). |
* Use MetroSet®.
For the Auxiliary interface, choose “HoloTrak Decode”. All remaining parameters will be automatically chosen.
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