Parts Ordering Procedures

Multiquip DCA-400SSV operation manual Parts Ordering Procedures

Page 5

When ordering parts,

please supply the following information:

❒ Dealer account number

❒Dealer name and address

❒ Shipping address (if different than billing address) ❒ Return fax number

❒Applicable model number

❒ Quantity, part number and description of each part ❒ Specify preferred method of shipment:

✓FedEx or UPS Ground

✓FedEx or UPS Second Day or Third Day

✓FedEx or UPS Next Day

✓Federal Express Priority One

✓DHL

✓Truck

Note:Unless otherwise indicated by customer, all orders are treated as “Standard Orders”, and will ship within 24 hours.We will make every effort to ship “Air Shipments” the same day that the order is received, if prior to 2PM west coast time. “Stock Orders” must be so noted on fax or web forms.

Here’s how to get help...

Please have the model and serial number on hand when calling.

MQ POWER CORPORATE OFFICE

18910 Wilmington Ave.	800-421-1244
Carson, CA 90746	FAX: 310-632-2656
Email: mqpower@multiquip.com
Internet: www.mqpower.com
PARTS DEPARTMENT
800-427-1244	FAX: 800-672-7877
310-537-3700	FAX: 310-637-3284
SERVICE DEPARTMENT
800-835-2551	FAX: 310-638-8046
310-537-3700
TECHNICAL ASSISTANCE
800-835-2551	FAX: 310-638-8046
WARRANTY DEPARTMENT
800-835-2551, EXT. 279	FAX: 310-638-8046
310-537-3700, EXT. 279

Place Your Parts Order Via Web or Fax

For Even More Savings!

(Domestic USA Dealers Only)

Extra Discounts!

All parts orders which include complete part numbers and are received by our automated web parts order system, or by fax qualify for the following extra discounts:

Ordered	Standard	Stock orders
via	orders	($750 list and above)

Fax	3%	10%
Web	5%	10%

Special freight allowances when you order 10 or more line items via Web or Fax!**

FedEx Ground Service at no charge for freight

No other allowances on freight shipped by any other carrier.

**Common nuts, bolts and washers (all items under $1.00 list price) do not count towards the 10+ line items.

NOTE:DISCOUNTSARESUBJECTTOCHANGE

MQPOWER

A Division of Multiquip Inc. POST OFFICE BOX 6254 CARSON, CA 90749

310-537-3700 • 800-421-1244 FAX: 310-632-2656

E-MAIL:mqpower@multiquip.com

INTERNET: www.mqpower.com

Direct TOLL-FREE access to our Parts Department:

Toll-free nationwide — 800-427-1244

Toll-free FAX — 800-6-PARTS-7 (800/672-7877)

DCA-400SSV— OPERATION AND PARTS MANUAL — REV. #0 (04/19/06) — PAGE 5

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Multiquip DCA-400SSV operation manual Parts Ordering Procedures