Generac Power Systems 004988-2 owner manual Troubleshooting Points, Problem Cause Correction

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Section 5 — Troubleshooting

Guardian Liquid-cooled 27 kW and 30 kW Generators

TROUBLESHOOTING POINTS

PROBLEM

CAUSE

CORRECTION

Engine won’t crank.

1.

15 amp fuse blown.

1.

Replace fuse.

 

2.

Loose or corroded or defective

2.

Tighten, clean or replace

 

 

battery cables.

 

battery cables as necessary.

 

3.

Defective starter contactor.

3.

Replace contactor.

 

4.

Defective starter motor.

4.

Replace starter motor.

 

5.

Dead or Defective Battery.

5.

Remove, change or replace battery.

 

6.

4 amp fuse blown.

6.

Replace fuse.

 

 

 

 

 

Engine cranks, but won't start

1.

Out of fuel.

1.

Replenish fuel.

 

2.

Fuel solenoid (FS) is defective

2.

Replace solenoid.

 

3.

Open Wire #14 from Engine Control

3.

Reconnect wire.

 

 

circuit board.

 

 

 

4.

Spark plugs defective.

4.

Clean, regap or replace plugs.

 

 

 

 

 

Engine starts hard, runs rough.

1.

Flame arrestor (air cleaner) plugged or

1.

Clean or replace as needed.

 

 

damaged.

 

 

 

2.

Plugged fuel line.

2.

Unclog fuel line.

 

3.

Defective spark plugs.

3.

Clean, regap or replace plugs.

 

 

 

 

 

Engine starts, then shuts down.

1.

Engine oil level is low.

1.

Check oil and add oil as needed.

 

2.

Engine is overheated.

2.

Check cooling system for leaks.

 

3.

Defective Low Oil Pressure Switch

3.

Replace switch.

 

4.

Defective Coolant Temperature Switch

4.

Replace switch.

 

5.

Defective Control Module circuit board.

5.

Replace board.

 

6.

Coolant Level is Low.

6.

Repair leak - Add coolant.

 

7.

Defective Low Coolant Level Switch

7.

Replace Switch.

 

 

 

 

 

AUTO/OFF/MANUAL Switch at,

1.

Defective AUTO/OFF/MANUAL switch

1.

Replace switch.

OFF engine continues to run

2.

Open/disconnected wire #15A between

2.

Reconnect/close wire.

 

 

AUTO/OFF/MANUAL switch and Control

 

 

 

 

Module circuit board.

 

 

 

3.

Defective Control Module circuit board

3.

Replace board.

 

 

 

 

 

No AC output from generator.

1.

Check main line circuit breaker.

1.

Reset to ON or CLOSED.

 

2.

Check circuit breaker & fuses.

2.

Reset and replace, if necessary.

 

3.

Transfer switch set to NORMAL position

3.

Set to GENERATOR position.

 

4.

Generator internal failure.

4.

Contact an Authorized Generac

 

 

 

 

facility.

 

5.

Thermal circuit breaker open.

5.

Auto-reset - Wait 5 min. and

 

 

 

 

attempt restart.

Generac® Power Systems, Inc. 23

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Contents Liquid-cooled, Prepackaged Standby Generators ‹ Operation and Maintenance Authorized Service Dealer Location‹ HOW to Obtain Service IntroductionTable of Contents General Hazards Electrical Hazards Generator Transfer SwitchAutomatic System Operation Generator AC Connection Systems‹ 1.7.1 LOW OIL Pressure Switch ‹ 1.7.2 High Coolant Temperature Switch‹ 1.7.3 LOW Coolant Level Switch Engine Protective DevicesLifting the Generator UnpackingReconfiguring the Fuel System Specifications‹ 1.10.1 Generator Specifications ‹ 1.10.2 Engine SpecificationsBefore Installation Torque SpecificationsEngine OIL Recommendations Coolant RecommendationsBasic Standby Electric System Generator Mounting Support‹ 2.1.2 Other Published Standards Emergency Circuit Isolation Method Transfer Switch Signal ConnectionsTotal Circuit Isolation Method Grounding the GeneratorPreparation Before START-UP Battery Installation‹ 2.9.2 GTS-TYPE ATS Using a Standard GTS Transfer Switch ‹ 3.2.1 AUTO/OFF/MANUAL Switch ‹ 3.2.2 Fault Indicator LED‹ 3.2.5 SET Exercise Time Switch Control Console ComponentsRetransfer and Shutdown Manual Transfer START-UP Engine Governor AdjustmentsAutomatic Operation Weekly Exercise CycleOverload Protection for Engine DC Electrical System Cooling SystemChecking Fluid Levels ‹ 4.5.10 Changing Engine OIL ‹ 4.5.11 Changing the Engine AIR Cleaner‹ 4.5.12 Spark Plugs ‹ 4.6.1 Cleaning the Generator Miscellaneous Maintenance‹ 4.6.2 Battery ‹ 4.6.3 Battery MaintenancePeriodic Replacement Parts ‹ 4.6.4 Battery ReplacementService Maintenance Interval Information Scheduled MaintenanceLevel Maintenance Level Problem Cause Correction Troubleshooting PointsGuardian Liquid-cooled 27 kW and 30 kW Generators Installation Diagram Customer Connection PCB J2 BCW LOS WLS HCT Starter Carrier Bolt Battery Post Cover Baclk Boot Battery CableBattery Post Cover RED + Hold Down Battery32 18 Assembly BASE-DOOR Ground Wire Assy GRD Wire 99HSBIntake Duct HSB Duct Discharge RH FrontGenerac Power Systems, Inc Control BOX HSB Assy 2A 12V UL BatteryDecal AVR Cover Cover Front Panel HSB61 24 Not SHOWN-USED to Hold OIL Drain Assembly Wire SET 3.0L Ford notCoil Ignition 3.0L Ford Bracket DC ALT 3.0L FordFrame Radiator R-IN,L-OUT Tank Coolant RecoveryVenturi 3.0L Ford HSB Side Support Radiator HSBTo B Flange Fuel Inlet Weldment Mounting BaseAssy Regulator 3.0L NG or LPV Washer Flat 5/16 ZincLocktight Rotor 390 20KW 1P Direct HSB 2.5L Ford Rotor 390 15KW 1P Direct HSB 2.5L FordRotor 390 25KW 1P Direct HSB 2.5L Ford Rotor 39030AD1 HSB TecumGasket Exhaust Ring MUFFLER, 3.0L FordExhaust Blanket 750MM Mufflr Strap 6IN DIACover AIR Cleaner Element AIR CleanerTube AIR Intake 3.0L Ford Washer Flat M5Warranty Schedule