HP e500 manuals
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When we buy new device such as HP e500 we often through away most of the documentation but the warranty.
Very often issues with HP e500 begin only after the warranty period ends and you may want to find how to repair it or just do some service work.
Even oftener it is hard to remember what does each function in Laptop HP e500 is responsible for and what options to choose for expected result.
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220 pages 1.83 Mb
1 The information in this guide is subject to change without noticeCompaq and Armada are registered in the U.S. Patent and Trademark Office Imation and SuperDisk are trademarks of Imation Enterprises Corporation COMPAQ ARMADA E500 SERIES REFERENCE GUIDE 2 CONTENTS3 Disabling and Enabling the Easy Access ButtonsProgramming the External Keyboard Internet Buttons USING BATTERY PACKS Inserting and Removing the Primary Battery Pack Removing the Primary Battery Pack Beeps with a Blinking Battery Charge Light Beeps with a Blinking Power/Suspend Light Turning Beeps On or Off MANAGING POWER Using Suspend (Standby) and Hibernation Managing Low-BatteryConditions Identifying Low-BatteryConditions Resolving Low-BatteryConditions Restoring from Hibernation After Resolving a Using the Battery Status Tab Displaying Power Source and Battery Power Status in Windows 2000 Professional Using the Battery Meter or Power Meter Icon 4 Setting Power Preferences in Windows 95 andSetting Power Preferences in Windows 2000 Professional Changing the Processor Performance Mode Combining Performance Modes with Conserving Battery Power in Windows 2000 Professional WORKING WITH REMOVABLE DRIVES AND DEVICE BAYS 5 USING AN INTERNAL MODEM (AVAILABLE ON SELECT MODELS)Using Modem Commands and Dial Modifiers Using the Modem While Traveling Internationally Using a Country-SpecificModem Adapter Selecting a Country-SpecificModem Configuration Travel Connection Checklist Reinstalling or Updating Drivers Uninstalling Modem Drivers: Reinstalling Modem Drivers: Reinstalling or Updating Drivers (Windows NT 4.0) Uninstalling Modem Drivers: (Windows NT 4.0) Reinstalling Modem Drivers: (Windows NT 4.0) Turning a LAN Connection On and Off Reinstalling or Updating Drivers (Windows 95 or Windows 98) Uninstalling Modem and LAN Drivers: (Windows 95 or Windows 98) Reinstalling LAN and Modem Drivers (Windows 95 and Windows 98) Confirming the Network Protocol Uninstalling Modem and LAN Drivers: (Windows NT 4.0) Reinstalling Windows NT Networking: (Windows NT 4.0) 6 CONNECTING EXTERNAL DEVICESConnecting a Mouse or Other External Pointing Device USING PC CARDS USING AUDIO FEATURES Using Internal and External Speakers/Headphones 7 UPGRADING THE COMPUTERChecking the Amount of Memory Obtaining an Optional Memory Expansion Board Inserting a Memory Expansion Board Removing a Memory Expansion Board Removing and Inserting the Primary Hard Drive Attaching a Hard Drive Adapter Adding an Internal Modem MAINTENANCE & TRAVEL GUIDELINES Obtaining Customized Update Information with Obtaining Software Updates and Enhancements by Subscription Obtaining Software Updates from the Compaq Internet Site Updating the System ROM Preparing the Computer for Shipping or Travel Traveling with the Computer 8 SECURITY FEATURESEstablishing the Power-OnPassword in Establishing the Administrator Password Compaq Computer Security (Windows 2000 Professional) Displaying or Entering System Information 9 INTELLIGENT MANAGEABILITYCOMPUTER SETUP AND DIAGNOSTICS UTILITIES Selecting Computer Setup or Compaq Diagnostics TROUBLESHOOTING appendix A COMPAQ CUSTOMER SUPPORT A-1 A-2 appendix B REGULATORY NOTICES appendix C ELECTROSTATIC DISCHARGE appendix D SPECIFICATIONS 10 TAKING A LOOK AT THECOMPUTER 18 USING THE KEYBOARD19 Navigating with the TouchPadTouchPad Procedures Task Procedure Setting TouchPad Preferences 20 Identifying Pointing-StickComponents21 Navigating with the Pointing-StickPointing-StickProcedures 22 Setting Pointing-StickPreferencesEasyPoint IV pointing stick model 23 F4-F10Fn+T Fn+Esc To use hotkeys on an external keyboard, which does not have an only of the hotkeys combination. For example, to use the hotkeys, press The Hotkeys Quick Reference Hotkeys 24 Switching the Imagetoggle video-out jack Windows 2000 Professional When MultiMonitor is enabled, press When MultiMonitor is disabled, toggle Adjusting System Volume ■To adjust system volume: ■Press Fn+F5 using the on-screenslide button or the keyboard arrow keys ■Press the front-mountedvolume control buttons. See Top Components in Chapter ■To mute or restore volume: ■Press Fn+F5, then select or clear the Mute check box. or ■Press the front panel volume control buttons at the same time 25 Initiating Quick ControlsSetting a Power Conservation Level Viewing Battery Status Adjusting Panel Contrast 26 Adjusting BrightnessDisplaying System Information NOTE: The number beside System BIOS is the version number of your system ROM Stretching Text 27 Toggling the Keypad On and OffWhen the embedded numeric keypad is enabled, the characters ■To disable the embedded numeric keypad, toggle ■The embedded numeric keypad cannot be enabled while an optional external keyboard or numeric keypad is connected to the computer 28 Operating the Keypad Keys as Standard Keys■Press and hold Fn to use the keys as you would when typing in lowercase ■Press and hold Fn+Shift to use the keys as you would when typing in uppercase Fn+Shift Enabling the Keypad at Startup ■To set the computer to start up with the embedded numeric keypad enabled— when the blinking cursor appears upper-right on the screen ■✴❏ ❃❈❁■❇❅ ▼❈❅ ●❁■❇◆❁❇❅✌F2. ❐❒❅▲▲ F2 ■✦❏❒ ■❁❖❉❇❁▼❉❏■ ❉■▲▼❒◆❃▼❉❏■▲✌F1.❐❒❅▲▲ F1 2.Select Advanced ⊕Δεϖιχε Οπτιονσ,Enter. τηεν 3.Toggle the field beside Num Lock State at Boot to On, then press F10 F10 4.To save your preferences, then close Computer Setup and restart the computer, select File⊕Σαϖε Χηανγεσ α τηεν Enterπρεσσ 5. When you are prompted to confirm your action, press F10 To disable the embedded numeric keypad at startup — Repeat the above procedure with the Num Lock State at Boot field toggled Off Fn+Num Lk 29 ’s Easy Access ButtonsEasy Access Buttons No 30 Adding Easy Access Buttons Schemes31 Changing Easy Access Buttons SchemesDeleting Easy Access Buttons Schemes 32 Disabling and Enabling the Easy Access ButtonsProgramming the External Keyboard Internet Buttons 34 USING BATTERY PACKS41 MANAGING POWER76 USING AN INTERNAL MODEM77 2.Plug the opposite end of the cable 2 into a standard telephone wall jackWindows 95 or Windows Professional 78 1.On the first screen, select Other, then select the Next button3.Follow the instructions on the screen In Windows NT 4.0— 1.Go to C:\Program Files\Compaq 2.Select your modem model name 3.Select Modem\NT40. Then You can operate the modem with preinstalled or optional software To use preinstalled modem software, select Start⊕Προγραµσ. Τηεν ■✳❅●❅❃▼ ✡❃❃❅▲▲❏❒❉❅▲⊕ΗψπερΤερµιναλ φορ τερ δατα τρανσφερ ■ ✩■Windows 95 select Accessories⊕Φαξ⊕Χοµποσε Νεω Φαξ Χοµποσε Νεω ■✩■Windows 98 or Windows NT 4.0 select RingCentral Fax ■✩■Windows 2000 Professional select Accessories⊕Χοµµυνιχατιονσ⊕Φαξ⊕Φαξ Σερϖιχε Μαναγεµεντ To use Lotus cc:Mail 7.0, Lotus Notes, or Microsoft MS-Mail Remote Loading a Lotus Script File 79 To load a script file for Lotus cc:Mail or a Lotus Notes versionearlier than To load a script file for Lotus Notes version 4.x or later— 80 Loading a Microsoft MS-Mail3.2 Remote Script File3.Open the MS-MailRemote application 4.Select Mail ⊕Χοµµυνιχατιονσ⊕Σχριπτ µενυ Select Mail 5.Φροµ τηε µοδεµ λιστ, σελεχτ ΠΧΙ Χαρδ 6.Ιν τηε Χοµµυνιχατιον βοξεσ, αρε σετ: ■✢❁◆❄ ❒❁▼❅—57600 —57600 ■✰❏❒▼—COM2 7.To confirm your settings, select OK ■Modem initialization string—AT&F NOTE: Newer initialization strings may be available from the Compaq Web site at http://www.compaq.com ■COM port settings— ■Fax class—Select1 ■Parity—SelectNONE ■Word length—Select8 ■Stop bits—Select1 ■Hardware flow control—SelectRTS/CTS RTS/CTS 81 ■Speed—Selectthe highest transmission speed or baud rateΙΤΥ διγιταλ/αναλογ ∝οδε∝ παιρ ρεχο∝∝ενδατιονσ φορ σπεεδσ υπ το 56 Κβπσ Αχχεσσορι Ηψπ ρΤερµιναλσ To view, print, or install modem commands from the CD — Insert the 82 Using a Country-SpecificModem Adapter83 Selecting a Country-SpecificModem ConfigurationTo confirm your country selection: ΜοδεµσΠανελ Διαλινγ Προπερτιεσ ανδ τηεν ϖιεω ψουρ “I am in:” drop χουντρψ down box. In Windows 2000 Professional click down box. In To change your country selection if you are traveling: ανδ τηεν σελεχτ ψουρ “I am in:” νεω χο drop-downbox. In Windows 2000 Professional click box 84 Travel Connection ChecklistCheck the telephone line —the Check for pulse or tone —Dial Check the telephone number you are dialing and the response of the remote Set the modem to ignore dial —If 1.Select Start⊕Σεττινγσ⊕Χοντρολ⊕ΜοδεµσΠανελ 2.Σελεχτ ψουρ µοδεµ,⊕Χοννεχτιοντηεν σε ταβ, τηεν χλεαρ τηε Ωαιτ φορ βοξ Χοντρολ ΔιαλινγΠανελ ΠροπερτιεσσελεχτΥΣΑ “I am To update or reinstall modem drivers: 85 Uninstalling Modem Drivers: (Windows 95 or Windows 98)1.Select Start⊕Σεττινγσ⊕Χοντρολ Πανελ, τηεν δ Αδδ/Ρεµοϖε Προγραµσ ανδ σελεχτ 2.Σελεχτ Χοµπαθ 56Κ (ς.90) Μινι 3.Σελεχτ τηε Αδδ/Ρεµοϖε βυττον 4.Σελεχτ Ψεσ το χονφιρµ τηε ρεµ 5.Το χοµπλετε τηε ρεµοϖαλ, ρεστ Reinstalling Modem Drivers: (Windows 95 or Windows 98) When you restart the computer, the computer displays the New Hardware Found “PCI Serial Controller” dialog box 2.At the driver location prompt, type the path to the Compaq 56K (V.90) Mini PCI drivers: C:\Program Files\Compaq\CPQLANModem\Modem\Win9x 4.To complete the installation, select Finish IMPORTANT: To uninstall or reinstall modem or LAN drivers in Windows NT 4.0, you must log in to Windows NT with Administrator privileges 86 Uninstalling Modem Drivers:(Windows NT 4.0) To uninstall modem drivers— Reinstalling Modem Drivers: 3.Select Finish 4.Restart the computer 87 CONNECTING TO ALOCAL AREA NETWORK88 To conserve power, you can turn a LAN connection off and on as you workTo turn off a LAN connection— 1.Log off the network 2.Disconnect the network cable To turn on a LAN connection— 1.Connect the network cable 2.Log on to the network To connect to your PXE or RPL server during startup—Press —Press To set the computer to connect to your PXE or RPL server at start up—Referto “Changing the Startup Sequence with MultiBoot” in Chapter To update or reinstall modem and LAN drivers: ■First, uninstall the currently loaded modem drivers ■Second, uninstall the currently loaded LAN drivers ■Third, install or restore the LAN drivers ■Fourth, install or restore the modem drivers 89 Uninstalling Modem and LAN Drivers: (Windows 95 or Windows 98)5.Ιφ ψου αρε προµπτεδ το ρεστ βεγιν υνινσταλλινγ τηε ΛΑΝ δρ To uninstall LAN drivers— 2.Select the Add/Remove button 3.Select OK to confirm the removal 4.Restart the computer, then begin installing the modem drivers Reinstalling LAN and Modem Drivers (Windows 95 and Windows 98) To reinstall LAN drivers— C:\Program Files\Compaq\CPQLANModem\Network 4.To continue, select Finish 5.To complete the installation of the LAN drivers, restart the computer 90 To reinstall modem drivers—4.To complete the installation of the modem drivers, select Finish Confirming the Network Protocol (Windows 95 or Windows 98) 1.Select Start⊕Σεττινγσ⊕Χοντρολ Πανελ. Δουβλε τηεν σελεχτ τηε Χονφιγυρατιον τ 2.ςεριφψ τηατ τηε δεσιρεδ προτο ινσταλλεδ νετωορκ χοµπονεντσ 91 To update or reinstall modem and LAN drivers:Uninstalling Modem and LAN Drivers: 92 Reinstalling Windows NT Networking:To determine whether you must reinstall Windows NT Networking, select Start⊕ Σεττινγσ⊕Χοντρολ Πανελ, τη χλιχκ Νετωορκ If you are not prompted to install Windows NT Networking If you are prompted to install Windows NT Networking — Select Yes, then use the following procedure To install Windows NT Networking— 1.Select Start⊕Σεττινγσ⊕Χοντρολ Πανελ, τηεν δ Νετωορκ 2.Ατ τηε Ωινδοωσ ΝΤ Νετωορκινγ Ψεσ 3.Σελεχτ Ωιρεδ το τηε Νετωορκ 4.Σελεχτ τηε Σελεχτ φροµ Λιστ β 5.Σελεχτ τηε Ηαϖε Δισκ βυττον 6.Ωηεν προµπτεδ, τψπε τηε πατη δριϖερσ: 7.Select the OK button 8.Select Intel PRO Adapter 9.Select the OK button 10.Select the Next button 93 Reinstalling LAN Drivers: 94 CONNECTING EXTERNAL DEVICESTo connect an external VGA monitor: 1.Turn off the monitor 3.Plug the monitor power cord into a properly grounded electrical outlet 4.Turn on the monitor Ensure that the computer recognizes your monitor type. Click Start Select the appropriate manufacturer and model, if necessary 95 Turn off the television and plug the2.Plug the television power cord into a properly grounded electrical outlet 3.If you are running Windows 95 or later: to ensure that the to ensure that the computer recognizes your television format, click Start If you are running Windows NT 4.0: to ensure that the computer recognizes your television format, click 4.Turn on the television To switch back to the computer display, toggle the 98 Configuring the Infrared PortEnabling the Infrared Port 100 USING PC CARDS105 USING AUDIO FEATURES106 Audio Components Continuedcontrol before putting on headphones 107 External speakers:■Provide more separation for the left and right audio channels ■Produce more volume with amplified speakers ■Produce higher quality sound headphones There are three ways to control the audio volume: ■Using the Fn+F5 hotkeys (adjusts only the volume of system warning beeps) 109 UPGRADING THE COMPUTER115 MAINTENANCE AND TRAVEL GUIDELINES116 Obtaining Software Updates from the Compaq Internet SiteOrdering Preinstalled Software Updating the System ROM Displaying the Version of the Installed System ROM 117 To view the version number of the installed system ROM, select FileTo close Computer Setup and restart the computer, select File Exit Obtaining a System ROM http://www compaq com 3.Find the system ROMPaq for your computer model 5.Remove the diskette from the diskette drive Installing a System ROM from a Diskette 1.Shut down the computer 2.Connect the computer to an electrical outlet with the AC adapter 3.Insert the diskette containing the system ROM into the diskette drive 4.Turn on the computer, then follow the on-screeninstructions 118 ■Before you begin to reinstall system software, ensure that■The computer is plugged into an electrical outlet with the AC adapter ■The computer is not docked in a docking base ■During the restoration ■Do not shut down or unplug the computer ■Do not remove or insert a drive computer keyboard ■If the computer will not be used for a week or more, shut down the computer ■Shut down the computer ■Remove all battery packs and store them in a cool, dry place 119 1.Back up your information2.Remove all CDs, DVDs, diskettes, or PC Cards 3.Shut down the computer 5.Turn off, then disconnect all external devices 120 voltage converter kit sold for appliances“Worldwide Telephone Numbers” in Appendix A 121 SECURITY FEATURES123 Establishing the Power-OnPassword1.Select Start ⊕Σεττινγσ⊕Χοντρολ⊕ Πανελ Πασσωορδσ⊕Σεχυριτψ ταβ Select Start 2.Χλιχκ τηε Σετ βυττον 3.Εντερ ψουρ νεω πασσωορδ τωι 124 Establishing the Power-OnPassword in Windows 2000 Professional2.Enter your new password twice, then click OK Entering a Power-OnPassword 1.Turn on or restart the computer 2.At the password prompt, type your power-onpassword 125 Changing the Power-OnPassword126 Deleting the Power-OnPasswordIf You Forget Your Power-OnPassword 127 Establishing the Administrator Password (Windows 2000 Professional)128 Enabling Quick ControlsNOTE: Windows 2000 Professional does not have this feature To enable the Quick Controls: ■A power-onpassword must be established ■QuickLock and QuickBlank must be enabled ■Using the Fn+F6 hotkeys, which work only on the computer keyboard Using the key combination Ctrl+Alt+L NOTE: QuickLock on Suspend cannot be initiated from the keyboard Establishing the Setup Password 129 Run Computer Setup by turning on or restarting the computer (Start2.Select the Security Menu 3.Select setup password and press Enter Type your setup password. (You may use the same password you are using for the NOTE: Type carefully because the password does not display as you type it 5.Type the password again to verify it 6.Press F10 Exit Computer Setup. Select File Entering the Setup Password 2.When the cursor moves to the upper-rightcorner of the screen, press F10 3.Enter your setup password at the password prompt 4.Press Enter NOTE: You can use the setup password for both setup and power-onpasswords 130 Changing the Setup PasswordTo change your setup password, do the following: Save your work, restart your computer, then press F10 as soon as the cursor moves to the top-right corner of the screen 2.The password prompt is displayed current password=new password=new password The new password takes effect the next time you turn on the computer Deleting the Setup Password Password.” To delete your setup password, do the following: 132 When the DriveLock password prompt displays, enter your user passwordUser and Master Passwords Overview 133 Establishing DriveLock ProtectionTo establish DriveLock protection: 3.Select DriveLock passwords and press Enter 4.Select the location of the hard drive you want to lock and press 5.Select Protection Enable using the left or right arrow key and press Enter 6.Read the warning and press F10 if you want to continue 8.Enter the user password again to verify it 9.Press F10 11.Enter the master password again to verify it 12.Press F10 134 Changing the User or Master PasswordTo change your password: 1.Run Computer Setup 2.Select the Security Menu, the Drive Lock password and press 3.Select the drive for which you want to change the password and press F10 4.Type your current password in the Old Password field Exit Computer Setup. Select File Enter F10 135 Removing DriveLock Protection3.Select DriveLock Protection and press Enter 4.Select the drive you want to remove protection from and press 5.Select Protection Disable 6.Type your current master password 136 Setting Port SecuritySetting Boot (Start-Up)Security 137 Displaying or Entering System InformationDisplaying System Information 138 INTELLIGENT MANAGEABILITY142 COMPUTER SETUP ANDDIAGNOSTICS UTILITIES144 Selecting from the File MenuBegin here To do this Selecting from the Security Menu 145 Selecting from the Advanced Menu ContinuedSelecting from the Advanced Menu 147 Compaq Diagnostics for Windows are designed to test Compaq components. If1.Access Compaq Diagnostics for Windows Settings Control Panel Compaq Diagnostics Windows NT 4.0 2.Select Categories, then select a category from the drop-downlist ■To save the information, select File⊕Save As ■To print the information, select File⊕Print 3.To close Compaq Diagnostics for Windows, select File⊕Exit Running a Diagnostic Test 2.Select the Test tab 3.In the scroll box, select the category or device you want to test 4.Select a test type ■Quick Test—Runsa quick, general test on each device in a selected category ■Complete Test—Performsmaximum testing on each device in a selected category 148 ■Custom Test—Performsmaximum testing on a selected deviceInteractive Mode Unattended Mode 6.Select the Begin Testing button 7.Access the test information. To view test information, select a report Status tab Log ■Error tab—Listsall errors found on the computer with their error codes 8.To save ■Test information—Selectthe Save button on the Log tab ■Error reports—Selectthe Save button on the Error tab 9.To close Compaq Diagnostics for Windows, select File⊕Εξιτ 149 TROUBLESHOOTING189 COMPAQ CUSTOMER SUPPORT195 REGULATORY NOTICES207 ELECTROSTATIC DISCHARGE209 SPECIFICATIONS210 INDEX
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