Solving Infrared Problems Continued

Problem

Possible Cause

Solution

Cannot transmit

Direct sunlight,

Remove the interfering

data

fluorescent light, or

light source(s).

 

flashing incandescent

 

 

light is close to the

 

 

infrared connection.

 

 

 

 

 

There is interference

Keep remote control

 

from other wireless

devices such as wireless

 

devices.

headphones and other

 

 

audio devices away from

 

 

the infrared connections.

 

 

 

 

There is a physical

Do not place objects

 

obstruction

between the two devices

 

 

if the objects will

 

 

interfere with a line-of-

 

 

sight data transmission.

 

 

 

 

One of the devices

Do not move either

 

was moved during

device during data

 

data transmission.

transmission.

 

 

 

 

The units are

Adjust the devices so

 

orientated incorrectly.

that they point directly at

 

 

one another.

 

 

 

 

The distance between

Verify that the devices

 

the devices is too

are not more than 1.5

 

great.

feet (about 0.5 meters)

 

 

apart.

 

 

 

Infrared port does

Direct sunlight,

Remove the interfering

not work

fluorescent light, or

light source(s).

 

flashing incandescent

 

 

light is close to the

 

 

infrared connection.

 

 

 

 

 

There is interference

Keep remote control

 

from other wireless

devices such as wireless

 

devices.

headphones and other

 

 

audio devices away from

 

 

the infrared connections.

 

 

 

Troubleshooting 16-17