Solving Screen Problems

Continued

 

Problem

Possible Cause

Solution

 

 

 

Screen is blank and

The computer has

no lights are on

either entered

 

Hibernation or, if

 

Hibernation is

 

disabled, the battery

 

pack has discharged

 

without saving your

 

information.

Connect the computer to an external power source.

Charge the battery pack.

Replace the battery pack with a fully charged battery pack.

Screen is blank and

QuickLock and

Type your power-on

keyboard is locked

QuickBlank were

password to unlock the

 

initiated. These

keyboard and pointing

 

security features lock

device and return the

 

the keyboard and

information to the

 

pointing device and

screen.

 

clear the screen.

 

 

 

 

Screen is blank and

External monitor was

Press Fn+F4 on the

external monitor

turned on before the

computer keyboard to

displays information

computer was turned

switch from the external

 

on.

monitor to the computer

 

 

display.

 

 

 

Information does not

External monitor was

Place the computer in

display on the

connected after the

Suspend by pressing the

external monitor

computer was turned

suspend button. Be sure

 

on.

the external monitor is

 

 

connected and turned

 

 

on, then press the

 

 

suspend button to exit

 

 

Suspend.

 

 

 

The computer does not recognize the correct display type.

Click the Settings tab in Display Properties. Click Change Display Type and reselect your display type, then restart the computer.

16-38 Troubleshooting