The information in this guide is subject to change without notice
Compaq and Armada are registered in the U.S. Patent and Trademark Office
Imation and SuperDisk are trademarks of Imation Enterprises Corporation
COMPAQ ARMADA E500 SERIES
REFERENCE GUIDE
CONTENTS
Disabling and Enabling the Easy Access Buttons
Programming the External Keyboard Internet Buttons
USING BATTERY PACKS
Inserting and Removing the Primary Battery Pack
Removing the Primary Battery Pack
Setting Power Preferences in Windows 95 and
Setting Power Preferences in Windows 2000 Professional
Changing the Processor Performance Mode
Combining Performance Modes with
Conserving Battery Power in Windows 2000 Professional
USING AN INTERNAL MODEM (AVAILABLE ON SELECT MODELS)
Using Modem Commands and Dial Modifiers
Using the Modem While Traveling Internationally
Using a Country-SpecificModem Adapter
Selecting a Country-SpecificModem Configuration
CONNECTING EXTERNAL DEVICES
Connecting a Mouse or Other External Pointing Device
USING PC CARDS
USING AUDIO FEATURES
Using Internal and External Speakers/Headphones
UPGRADING THE COMPUTER
Checking the Amount of Memory
Obtaining an Optional Memory Expansion Board
Inserting a Memory Expansion Board
Removing a Memory Expansion Board
SECURITY FEATURES
Establishing the Power-OnPassword in
Establishing the Administrator Password
Compaq Computer Security (Windows 2000 Professional)
Displaying or Entering System Information
INTELLIGENT MANAGEABILITY
COMPUTER SETUP AND DIAGNOSTICS UTILITIES
Selecting Computer Setup or Compaq Diagnostics
TROUBLESHOOTING
appendix A
TAKING A LOOK AT THE
COMPUTER
Top Components Continued
Left Side Components
Right Side Components
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Rear Components
Bottom Components
Status Indicator Lights
Light
USING THE KEYBOARD
Navigating with the TouchPad
TouchPad Procedures
Task
Procedure
Setting TouchPad Preferences
Identifying Pointing-StickComponents
Navigating with the Pointing-Stick
Pointing-StickProcedures
Setting Pointing-StickPreferences
EasyPoint IV pointing stick model
F4-F10
Fn+T
Fn+Esc
To use hotkeys on an external keyboard, which does not have an
only of the hotkeys combination. For example, to use the
Switching the Image
toggle
video-out
jack
Windows 2000 Professional
Initiating Quick Controls
Setting a Power Conservation Level
Viewing Battery Status
Adjusting Panel Contrast
Adjusting Brightness
Displaying System Information
NOTE: The number beside System BIOS is the version number of your system ROM
Stretching Text
Toggling the Keypad On and Off
When the embedded numeric keypad is enabled, the characters
■To disable the embedded numeric keypad, toggle
■The embedded numeric keypad cannot be enabled while
an optional external keyboard or numeric keypad is connected to the computer
Operating the Keypad Keys as Standard Keys
■Press and hold Fn to use the keys as you would when typing in lowercase
■Press and hold Fn+Shift to use the keys as you would when typing in uppercase
Fn+Shift
Enabling the Keypad at Startup
’s Easy Access Buttons
Easy Access Buttons
No
Adding Easy Access Buttons Schemes
Changing Easy Access Buttons Schemes
Deleting Easy Access Buttons Schemes
Disabling and Enabling the Easy Access Buttons
Programming the External Keyboard Internet Buttons
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USING BATTERY PACKS
Battery packs charge in the following sequence:
1.The primary battery in the computer battery bay
2.A second battery pack in the computer DualBay
3.A third battery pack in the computer MultiBay
To charge battery packs, follow these steps:
When the battery charge light turns off, the battery packs are fully charged
Removing the Primary Battery Pack
CAUTION:
Pull forward on the primary battery release latch to release the battery pack
2.Remove the battery pack from the primary battery bay
Inserting the Primary Battery Pack
Recommended Battery Pack Storage Temperatures
Storage Time
To maximize battery pack life, use the following guidelines:
■Reduce the display brightness and select a shorter screen save timeout
■Exit modem programs when you are not using them
■Remove a PC Card when you are not using it
Beeps with a Blinking Battery Charge Light
See
Beeps with a Blinking Power/Suspend Light
See the following section
Turning Beeps On or Off
Based on the type of beeps to be turned on or off, do one of the following:
δουβλε−χλιχκ⊕ΓλοβαλΠΧ ΧαρδΣεττιιχονγσ τ Δισαβλε ΠΧ Χαρδ Σουνδ Εφφεχτσ
MANAGING POWER
Suspend (Standby)
Hibernation
Suspend
Standby
Hibernation
If the computer will be disconnected from external power for
more than two
weeks
—Initiating
Using Standby (Suspend) and Hibernation
Using Standby (Suspend) and Hibernation Continued
Identifying Low-BatteryConditions
If Hibernation is enabled and the computer is on or in Suspend
■If Hibernation is disabled and the computer is on or in
Suspend
(Standby)
Resolving Low-BatteryConditions
■If external power is available, do one of the following—
If a charged battery pack is
—Save
■If neither external power nor a charged battery pack is available—
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■To increase the accuracy of all battery charge displays—
NOTE: The references in Windows 98 battery charge displays to a
Using the Battery Status Tab
hotkeys or select
Start
Displaying Power Source and Battery Power Status in Windows 2000 Professional
Using the Battery Meter or Power Meter Icon
■In Windows 2000 Professional select Start⊕
Windows NT
In Windows 95 and Windows 98—
In Windows 2000 Professional—
In Windows NT 4.0—
Using the Power or Power Meter Tab
■In Windows 2000 Professional select
Windows 2000 Professional
Calibration increases the accuracy of all battery charge displays
Running a Calibration
If you are checking the calibration of a battery
■✩■Windows 95 select Start⊕Σεττινγσ⊕
Windows 98 select Start
Windows NT 4.0 select Start
Running a Calibration in Windows 2000 Professional
2.To access the Compaq Power tab select
Start⊕Σεττινγσ⊕Χοντρολ⊕ Πανελ
ΠρεσσFn+F8τηεhotkeys, then click the Compaq Power tab
Πρεσσ
✭❁■❙ ❐❏◗❅❒ ❐❒❅❆❅❒❅■❃❅▲timeout❃❏■▲❉▲▼settings❏❆
Battery Power” later in this chapter
Setting Power Preferences
in Windows 95 and Windows NT
Refer to the following table for procedures on setting power preferences
Preference
Procedure from Control Panel
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Setting Power Preferences in Windows
To access most power preference settings—Select
To enable or disable Hibernation—Selectthe Hibernation tab
To set a screen brightness level that applies when the
If you are accustomed to running Windows 95 or
Setting Power Preferences in Windows 2000 Professional
Battery Conservation
Level
■✰❒❅▲▲Fn+F8▼❈❅hotkeys. Click the Battery Conservation
Settings tab. Select a conservation level from the drop-downlist box
Turning Auto Insert Notification On or Off
To turn off Auto insert notification:
In Windows 95 or Windows
Properties. Clear the Auto insert notification check box
■In Windows NT 4.0 select Start⊕Settings⊕Control
Changing Performance Modes
Before the performance mode changes from Battery
Optimized to Maximum Performance mode in Windows 95 or
It is not necessary to restart the computer to change from
Combining Performance Modes with Other Power Settings
Setting SpeedStep Preferences
Preference
Procedure
Using the SpeedStep Icon
SpeedStep Icon Tasks
Battery Power Conservation Checklist
■Remove PC Cards you are not using
Use the
■Select Start⊕Settings⊕Control Panel⊕Power. Then:
If you are using a PC Card modem, click the
If Infrared Monitor is enabled, select Start
Provide Status for Devices in range check box
scheme that conserves battery power
Conserving Battery Power in Windows 2000 Professional
conserves battery power
Conserving Battery Power in Windows NT
Select the Start button
■Select the High battery conservation level or
Bay Configuration
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Changing the Startup Sequence with MultiBoot
Inserting a DualBay Device
Removing a DualBay Device
Second Battery Pack
Inserting a MultiBay Device
1.If your device is not hot-pluggable,turn off the computer
2.Insert the device into the MultiBay until it locks into place
Removing a MultiBay Device
Using a Second Hard Drive
Using the CD or DVD Drive
Inserting a CD or DVD
1.Turn on the computer
3.Slowly pull out the loading tray until it is fully extended
5.Push lightly on the bezel of the loading tray to close it
Manually Ejecting a CD or DVD
Using the LS-120Drive
Using the Third Battery Pack
USING AN INTERNAL MODEM
2.Plug the opposite end of the cable 2 into a standard telephone wall jack
Windows 95 or Windows
Professional
1.On the first screen, select Other, then select the Next button
3.Follow the instructions on the screen
In Windows NT 4.0—
1.Go to C:\Program Files\Compaq
2.Select your modem model name
To load a script file for Lotus cc:Mail or a Lotus Notes version
earlier than
To load a script file for Lotus Notes version 4.x or later—
Loading a Microsoft MS-Mail3.2 Remote Script File
3.Open the MS-MailRemote application
4.Select Mail ⊕Χοµµυνιχατιονσ⊕Σχριπτ µενυ
Select Mail
5.Φροµ τηε µοδεµ λιστ, σελεχτ ΠΧΙ Χαρδ
■Speed—Selectthe highest transmission speed or baud rate
ΙΤΥ διγιταλ/αναλογ ∝οδε∝ παιρ ρεχο∝∝ενδατιονσ φορ σπεεδσ υπ το 56 Κβπσ
Αχχεσσορι
Ηψπ
ρΤερµιναλσ
Using a Country-SpecificModem Adapter
Selecting a Country-SpecificModem Configuration
To confirm your country selection:
ΜοδεµσΠανελ
Διαλινγ Προπερτιεσ
ανδ τηεν ϖιεω ψουρ
Travel Connection Checklist
Check the telephone line
—the
Check for pulse or tone
—Dial
Uninstalling Modem Drivers: (Windows 95 or Windows 98)
1.Select Start⊕Σεττινγσ⊕Χοντρολ Πανελ, τηεν δ Αδδ/Ρεµοϖε Προγραµσ ανδ σελεχτ
2.Σελεχτ Χοµπαθ 56Κ (ς.90) Μινι
3.Σελεχτ τηε Αδδ/Ρεµοϖε βυττον
4.Σελεχτ Ψεσ το χονφιρµ τηε ρεµ
Uninstalling Modem Drivers:
(Windows NT 4.0)
To uninstall modem drivers—
Reinstalling Modem Drivers:
3.Select Finish
CONNECTING TO A
LOCAL AREA NETWORK
To conserve power, you can turn a LAN connection off and on as you work
To turn off a LAN connection—
1.Log off the network
2.Disconnect the network cable
To turn on a LAN connection—
Uninstalling Modem and LAN Drivers: (Windows 95 or Windows 98)
5.Ιφ ψου αρε προµπτεδ το ρεστ βεγιν υνινσταλλινγ τηε ΛΑΝ δρ
To uninstall LAN drivers—
2.Select the Add/Remove button
3.Select OK to confirm the removal
To reinstall modem drivers—
4.To complete the installation of the modem drivers, select Finish
Confirming the Network Protocol (Windows 95 or Windows 98)
1.Select Start⊕Σεττινγσ⊕Χοντρολ Πανελ. Δουβλε τηεν σελεχτ τηε Χονφιγυρατιον τ
2.ςεριφψ τηατ τηε δεσιρεδ προτο ινσταλλεδ νετωορκ χοµπονεντσ
To update or reinstall modem and LAN drivers:
Uninstalling Modem and LAN Drivers:
Reinstalling Windows NT Networking:
To determine whether you must reinstall Windows NT
Networking, select Start⊕ Σεττινγσ⊕Χοντρολ Πανελ, τη χλιχκ Νετωορκ
If you are not prompted to install Windows NT Networking
If you are prompted to install Windows NT Networking
Reinstalling LAN Drivers:
CONNECTING EXTERNAL DEVICES
To connect an external VGA monitor:
1.Turn off the monitor
3.Plug the monitor power cord into a properly grounded electrical outlet
4.Turn on the monitor
Turn off the television and plug the
2.Plug the television power cord into a properly grounded electrical outlet
3.If you are running Windows 95 or later: to ensure that the
to ensure that the
computer recognizes your television format, click Start
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Configuring the Infrared Port
Enabling the Infrared Port
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USING PC CARDS
With the label side up, insert the
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To view or configure the adapter in your PC Card under
δουβλεΠανελ−χλιχκ
ΔεϖιχεΣψστεµ Μαναγερ), ανδ σελεχτ τηε αππροπρ ωαντ το χονφιγυρε
Το ϖιεω ορ χονφιγυρε τηε αδαπτερ
σελεχτΣψστεµΗαρδω ταβ
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USING AUDIO FEATURES
Audio Components Continued
control before putting on headphones
External speakers:
■Provide more separation for the left and right audio channels
■Produce more volume with amplified speakers
■Produce higher quality sound
headphones
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UPGRADING THE COMPUTER
Obtaining an Optional Memory Expansion Board
This unit only supports SDRAM
Inserting a Memory Expansion Board
2.Remove the security screw from the bottom of the computer
Insert the memory expansion board into the empty memory expansion slot
Push the memory expansion board down
external cables during this step
7. Replace the keyboard
8. Reconnect external cables and turn on the computer
Removing a Memory Expansion Board
4. Lift the keyboard
external cables during this procedure
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Removing and Inserting the Primary Hard Drive
MAINTENANCE AND TRAVEL GUIDELINES
Obtaining Software Updates from the Compaq Internet Site
Ordering Preinstalled Software
Updating the System ROM
Displaying the Version of the Installed System ROM
To view the version number of the installed system ROM, select File
To close Computer Setup and restart the computer, select File
Exit
Obtaining a System ROM
http://www
■Before you begin to reinstall system software, ensure that
■The computer is plugged into an electrical outlet with the AC adapter
■The computer is not docked in a docking base
■During the restoration
■Do not shut down or unplug the computer
1.Back up your information
2.Remove all CDs, DVDs, diskettes, or PC Cards
3.Shut down the computer
5.Turn off, then disconnect all external devices
voltage converter kit sold for appliances
“Worldwide
Telephone
Numbers” in Appendix A
SECURITY FEATURES
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Establishing the Power-OnPassword
1.Select Start ⊕Σεττινγσ⊕Χοντρολ⊕ Πανελ Πασσωορδσ⊕Σεχυριτψ ταβ
Select Start
2.Χλιχκ τηε Σετ βυττον
3.Εντερ ψουρ νεω πασσωορδ τωι
Establishing the Power-OnPassword in Windows 2000 Professional
2.Enter your new password twice, then click OK
Entering a Power-OnPassword
1.Turn on or restart the computer
2.At the password prompt, type your power-onpassword
Changing the Power-OnPassword
Deleting the Power-OnPassword
If You Forget Your Power-OnPassword
Establishing the Administrator Password (Windows 2000 Professional)
Enabling Quick Controls
NOTE: Windows 2000 Professional does not have this feature
To enable the Quick Controls:
■A power-onpassword must be established
■QuickLock and QuickBlank must be enabled
Run Computer Setup by turning on or restarting the computer (Start
2.Select the Security Menu
3.Select setup password and press Enter
Type your setup password. (You may use the same password you are using for the
NOTE: Type carefully because the password does not display as you type it
Changing the Setup Password
To change your setup password, do the following:
Save your work, restart your computer, then press
F10 as soon as the cursor moves to the
top-right
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When the DriveLock password prompt displays, enter your user password
User and Master Passwords Overview
Establishing DriveLock Protection
To establish DriveLock protection:
3.Select DriveLock passwords and press Enter
4.Select the location of the hard drive you want to lock and press
5.Select Protection Enable using the left or right arrow key and press Enter
Changing the User or Master Password
To change your password:
1.Run Computer Setup
2.Select the Security Menu, the Drive Lock password and press
3.Select the drive for which you want to change the password and press F10
Removing DriveLock Protection
3.Select DriveLock Protection and press Enter
4.Select the drive you want to remove protection from and press
5.Select Protection Disable
6.Type your current master password
Setting Port Security
Setting Boot (Start-Up)Security
Displaying or Entering System Information
Displaying System
Information
INTELLIGENT MANAGEABILITY
Inventory
information—
Fault Management Alerts
The Security Management utilities customize system security
■✤❒❉❖❅✬❏❃❋—deniesaccess to drives, or limits read-onlyaccess
■✱◆❉❃❋✬❏❃❋✏✱◆❉❃❋✢●❁■❋—locksthe keyboard and clears the screen
■✯◗■❅❒▲❈❉❐—✴❁❇displaysownership information during system restart
www.compaq.com/support/files
COMPUTER SETUP AND
DIAGNOSTICS UTILITIES
Page
Selecting from the File Menu
Begin here
To do this
Selecting from the Security Menu
Selecting from the Advanced Menu Continued
Selecting from the Advanced Menu
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Compaq Diagnostics for Windows are designed to test Compaq components. If
1.Access Compaq Diagnostics for Windows
Settings
Control Panel
Compaq Diagnostics
■Custom Test—Performsmaximum testing on a selected device
Interactive
Mode
Unattended
Mode
TROUBLESHOOTING
Solving Basic Problems
Solving Audio Problems
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Solving Battery Problems
Solving Battery Problems Continued
Solving CD Drive Problems
Solving DVD Drive Problems
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Solving Diskette and SuperDisk LS-120Drive Problems
Solving Diskette and SuperDisk LS-120Drive Problems Continued
CAUTION: You should maintain an up-to-datebackup of your hard
drive at all times in case of errors or failures
Solving Hard Drive Problems
Solving Hardware Installation Problems
Solving Infrared Problems
Solving Infrared Problems Continued
Solving Internet Problems
Solving Keyboard Problems
Solving LAN Problems
Solving LAN Problems Continued
Solving Memory Problems
Solving Microsoft Software Problems
Solving Modem Problems
Solving Modem Problems Continued
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Solving PC Card Problems
Solving PC Card Problems Continued
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Solving Pointing Device Problems
Solving Power Problems
Solving Printer Problems
Solving Product Key Problems
Solving Screen Problems
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Solving Software Application Problems
Solving USB Problems
COMPAQ CUSTOMER SUPPORT
To use the following
table
Worldwide Telephone Numbers
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General Information
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REGULATORY NOTICES
Modifications
Cables
For questions regarding this declaration, write
Compaq Computer Corporation
P. O. Box 692000, Mail Stop
Houston TX
or call
■✥✮ ✕✕✐✒✒ ✈✣✩✳✰✲– Electromagnetic✒✒✉ Interference
Electromagnetic Immunity
■✥✮ ✖✐✙✕✐ ✈✩✥✣–✖✐✙✕✐✉ProductSafety
Product
Safety
Page
CDRH Regulations
WARNING: Use of controls or adjustments or performance of
! procedures other than those specified herein or in the laser product
installation guide may result in hazardous radiation exposure
This system is classified as a
Class 1 laser product. This
label appears on the laser
product
Laser Information
injury to persons, including the following:
3. Do not use this product to report a gas leak in the vicinity of the leak
SAVE THESE INSTRUCTIONS
The REN for this device does not exceed
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The Ringer Equivalence Number (REN) for this device does not exceed
Compaq Canada, Inc
45 Vogell Road
Richmond Hill, Ontario L4B 3P6
network services
There shall be no more than 10 call attempts to the same number within any
The equipment shall go
ELECTROSTATIC DISCHARGE
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SPECIFICATIONS
INDEX
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TouchPad
