Solving CD Drive Problems

Problem

Possible Cause

Solution

CD drive cannot

The CD is not

Eject the CD, reseat it,

read a compact disc

properly seated in

and close the tray.

 

the drive.

 

 

 

 

 

 

 

The CD has been

Eject the CD, turn it over,

 

loaded upside down.

then reload.

 

 

 

 

The CD may be dirty

Clean the CD and

 

or scratched.

reload it.

 

 

 

 

 

 

Load another CD.

 

 

 

System will not boot

The CD boot is not

Run the Computer Setup

from CD drive

enabled through the

utility and set the drive

 

Computer Setup

priorities.

 

utility.

 

 

 

 

 

The computer

The CD drive is not

Reconnect the cables to

cannot find the CD

connected properly.

the CD drive.

drive, or the CD

 

 

 

driver is not loaded

 

 

 

 

 

 

Cannot eject

CD is not properly

Turn off the computer

compact disc

loaded in the drive.

and insert a thin metal

 

 

rod into the emergency

 

 

eject hole on the front

 

 

bezel of the CD drive.

 

 

Press firmly. Slowly pull

 

 

the tray out from the

 

 

drive until the tray is fully

 

 

extended, then remove

 

 

the CD.

 

 

 

 

Troubleshooting 16-9