Solving Keyboard Problems

 

Problem

Possible Cause

Solution

 

Embedded numeric

Num Lock function is

Press Fn+Num Lk to

 

keypad on the

off.

enable the embedded

 

computer keyboard

 

numeric keypad.

 

is disabled

 

 

 

 

 

 

 

 

 

Screen is on and

You initiated

Enter your power-on

 

keyboard is locked

QuickLock.

password to exit

 

 

 

QuickLock.

 

 

 

 

 

 

External keyboard

You connected the

Turn off the computer,

 

does not work

external keyboard

reconnect the external

 

 

while the computer

keyboard, then turn on the

 

 

was still turned on.

computer.

 

 

 

 

 

 

 

 

 

 

Solving LAN Problems

Problem

Possible Cause

Solution

Cannot connect to the

Modem/NIC card is not

Verify that the modem and NIC

network.

configured or LAN cable is

software has been installed. If

 

not connected to the

not, refer to the sections on

 

network.

updating or reinstalling

 

 

drivers.

 

 

Check that the LAN cable is

 

 

connected to the RJ-45

 

 

connector of the NIC and to the

 

 

network.

 

 

Go to Device Manager and

 

 

verify that the network adapter

 

 

has been properly installed

 

 

and configured by checking to

 

 

see that the:

 

 

n Network Adapter is

 

 

listed.

 

 

n Proper Network Client is

 

 

selected.

 

 

n Correct network

 

 

protocols are enabled.

 

 

n Bindings are assigned

 

 

to the NIC adapter.

 

 

n Network Domain or

 

 

Workgroup is listed.

 

 

 

 

 

Contact your Network

 

 

Administrator to verify your

 

 

proper network configuration.

 

 

Continued

Troubleshooting 16-19