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V715W manual
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Contents
Main
Contents
Page
Maintaining the printer.... ................... .................. .................. ......104
Troubleshooting............. ..................... ...................... .....................10 7
Safety information
About your printer
Thank you for choosing this printer!
Minimizing your printer's environmental impact
Conserving energy
Conserving paper
Finding information about the printer
Publications
Page
Understanding the parts of the printer
About your printer
About your printer
Ordering and replacing supplies
Ordering ink cartridges
Replacing ink cartridges
1 2
Recycling Dell products
Using the printer control panel buttons and menus
Using the printer control panel
The following diagrams explain the sections o f the printer control panel:
Using the printer con trol panel buttons and menus
Page
Changing the Power Saver timeout
2 3 4
Saving paper and energy with Eco-Mode
Changing temporary settings into new default settings
To change the temporary setting s into new default settings
2 3
4
To disable the settings timeout feature
Resetting to factory settings
Using the printer control panel men us
Using a button combination (if you c annot read the current language)
Using the printer software
Minimum system requirements
Supported operating systems
Using the Windows printer software
Page
Updating the printer software (Windows only)
Checking for software updates
Reinstalling the printer software
Uninstalling the printer softw are
Installing the printer software
Loading paper and original documents
Loading the paper tray
Page
Page
Page
Page
Page
Loading various paper types
Page
Saving paper default settings
Loading original documents on the scanner glass
Loading original documents into the ADF
Printing
Tips for printing
Printing basic documents
Printing a document
Collating printed copies
Printing pages in reverse order
Printing multiple pages on one shee t
Printing documents from a mem ory card or flash drive (Windows only)
If the printer is u sing a USB connection
If the printer is using a Wireless connection (selected models only)
Printing specialty documents
Printing envelopes
Printing labels
Tips on loading label sheets
Printing on custom-size paper
Working with photos
Using a memory card or flash drive with the printer
1
2
Supported memory cards and fil e types
Printing photos using the printer control panel
1 2 3
4 5
6
Editing photos using the printe r control panel
Printing photos from a memory device using the printer softwa re
If the printer is u sing a USB connection
If the printer is using a Wireless connection (selected models only)
Printing photos from a PictBridge-e nabled digital camera
Printing photos from a memory de vice using the proof sheet
Printing photos from a digital c amera using DPOF
Printing from a Bluetooth-enabled device
Setting up a connection between your printer and a Bluetooth-enabled device
Setting the Bluetooth security level
Printing from a Bluetooth-enab led device
Printing on both sides of the paper (duplexing)
Printing on both sides of the paper (duplexing) automatically
Printing on both sides of the paper (duplexing) manually
Managing print jobs
Setting your printer as the default printer
Changing the printing mode
Changing the printing mode f or a single print job
Pausing print jobs
Resuming print jobs
Canceling print jobs
Copying
Tips for copying
Making copies
Copying photos
Copying an ID card
Copying a two-sided document
Enlarging or reducing images
Adjusting copy quality
Making a copy lighter or darker
Collating copies using the printer control panel
Repeating an image on one page
Copying multiple pages on one sheet
Making a duplex copy
Making a duplex copy automatically
Making a duplex copy manually
Page
Scanning
Tips for scanning
Scanning to a local or network computer
Scanning to a flash drive or memory card
Scanning photos into an editing application
Using the printer control panel
Using the printer software
Scanning documents into an editing application
Scanning directly to e-mail using the printer software
Scanning to a PDF
Scanning FAQ
How can I improve the quality of a scan?
How do I scan in black and white?
Canceling scan jobs
Faxing
Setting up the printer to fax
Scenario 1: Standard telephone line
Setup 1: Printer is connect ed to a dedicated fax line
Setup 2: Printer is sharin g the line with an answering machine
Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service
Scenario 2: Digital Subscriber Li ne (DSL)
Scenario 3: VoIP telephone service
To connect:
Tips for this setup:
Scenario 4: Digital telephone serv ice through a cable provider
Setup 1: Printer is connect ed directly to a cable modem
Scenario 5: Country-specific setup
Connecting the printer to a non-RJ-11 wall jack
Connecting the printer in co untries that use serial connection
NFN
Entering your user information
Setting the fax header
Setting the fax footer
Configuring the fax settings
Configuring fax settings using the fax software
Configuring fax settings using the pr inter control panel
2 3
Creating a contact list
Creating a contact list using the fax software
Creating a contact list using th e printer control panel
Sending faxes
Tips for sending faxes
Sending faxes using the printer co ntrol panel
Tip:
Sending faxes using the computer
Receiving faxes
Tips for receiving faxes
Receiving faxes automatically
Tips:
Receiving a fax manually
Faxing FAQ
If I skipped the fax setup initially, do I n eed to run the installer again to set up the fax?
1 2 a b c
d
e
What is a splitter and what type of splitt er should I use?
What is my fax number?
What is my dialing prefix?
When do I need to set Auto Answer to O n?
How many rings should I set?
How do I set the distinctive r ing for the printer?
2 3 4 5
How can I check the dial tone?
Make sure the telephone line and the wall jack are working
How do I adjust the speaker volume on the printer?
Adjusting the dialing volum e
Adjusting the ringer volum e
How can I make sure that the fax answers the call before the answering machine?
What settings work best with digital voice mail?
How do I change the resolution of the documents that I fax?
How do I send a fax at a scheduled time?
How do I send a fax using a phone ca lling card?
How do I know that the fax was sent successfully?
How do I view the fax history of the printer?
How do I print a fax on both sides of the paper?
How do I forward a fax?
Can I block faxes?
Can I retrieve failed faxes?
Page
Networking
Installing the printer on a wireless network
Wireless network compatibility
Supported network security o ptions
No Security
Printing a network setup page
Information you will need to se t up the printer on a wireless
Installing the printer on a wireless network
Installing the printer on other com puters
Interpreting the colors of the Wi-F i indicator light
Special wireless installation instructions
Before you begin
Adding the printer to your wir eless network
Assigning a static IP address
Changing wireless settings af ter installation
Advanced wireless setup
Creating an ad hoc wireless network
In Windows Vista
In Windows XP
In Windows 2000
Adding a printer to an existing ad hoc wireless network
Configuring the printer wirelessly using WPS (Wi-Fi Protected Setup)
Switching between USB, Ethernet, and wireless connections (Windows only)
Using the printer wire lessly
Using the printer local ly (USB)
Using the printer over an Ether net network
Selecting the printer
Sharing a printer in a Windows e nvironment
Installing the printer on an Ethernet network
Information you will need to se t up the printer on an Ethernet
Installing the printer on an Etherne t network
a b 3
Networking FAQ
What is Wi-Fi Protected Setup?
Where do I find my WEP key or WPA passphrase?
What is an SSID?
Where do I find my SSID?
What is a network?
How do I find out what type of secu rity my network is using?
How are home networks configure d?
Page
Why do I need an installation cable?
How do I attach the installation c able?
1
2
3
How are infrastructure and ad hoc networks different?
Finding the signal strength
How can I improve wireless signa l strength?
MOVE THE PRINTER CLOSER TO THE WIRELESS ACCESS POINT/WIRELESS ROUTER
REMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER
REMOVE SOURCES OF INTERFERENCE
ARRANGE THE NETWORK TO REDUCE SIGNAL ABSORPTION
How can I make sure my computer and printer are connected to the same wireless network?
Can I use my printer on a USB and a network connection at the same time?
What is a MAC address?
How do I find the MAC address?
What is an IP address?
What is TCP/IP?
How do I locate IP addresses?
1 2 3
4
Page
Maintaining the printer
Maintaining ink cartridges
Checking ink levels
Aligning the printhead
Cleaning the printhead nozzles
Cleaning the exterior of the printer
Cleaning the scanner glass
Troubleshooting
Before you troubleshoot
Using the Service Center to solve printer problems
If Troubleshooting does not solve your problem
Setup troubleshooting
Incorrect language appears on the display
C HANGE THE LANGUAGE USING THE PRINTER
C HANGE THE LANGUAGE USING A BUTTON COMBINATION ( IF YOU CANNOT READ THE
Printhead errors
REMOVE AND REINSERT THE PRINTHEAD
4
5
Software did not install
MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS LISTED ON
TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE
Print job does not print or is mis sing pages
MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY
1 2
The cartridges should click firmly into the mat ching color slot of the printh ead.
3
Printer is printing blank pages
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD
1
2 3 4 5
6
Jams and misfeeds troubleshooting
Paper jam in the printer
Paper jam in the duplex unit
Paper jam in the ADF (selected models o nly)
1
2 3 4
Paper or specialty media misfe eds
C HECK PAPER
Print troubleshooting
Poor quality at the edges of the page
C HECK MINIMUM PRINT
SELECT THE BORDERLESS PRINT FEATURE
1 2 3
Copy and scan troubleshooting
Copier or scanner does not resp ond
SET YOUR PRINTER AS THE DEFAULT PRINTER
Scanner unit does not close
1 2 3
Poor copy or scanned image quality
Fax troubleshooting
Fax troubleshooting checklist
1
2
Connection checklist
SET THE PRINTER TO SCAN THE ORIGINAL DOCUMENT BEFORE DIALING THE NUMBER
E NABLE ERROR
E NABLE AUTOMATIC FAX
4 5
MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT
3 4 5 6
Cannot receive faxes
MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP
MAKE SURE THAT THE PRINTER MEMORY IS NOT FULL
MAKE SURE THAT FAX FORWARDING IS DISABLED
3 4 5
INCREASE THE RINGER VOLUME
MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE
Fax error messages on the printe r control panel
Memory card troubleshooting
Memory card troubleshooting che cklist
Nothing happens when a memory card is inserted
REINSERT THE MEMORY CARD
C HECK THE NETWORK
Network troubleshooting
Network troubleshooting checklist
General Networking
The Continue button is unavailable
C HECK IF THE USB CABLE IS SECURELY PLUGGED INTO THE USB PORTS ON BOTH
MAKE SURE THAT THE PRINTER IS PLUGGED IN AND TURNED ON
MAKE SURE THAT THE USB PORT ON THE COMPUTER IS WORKING
MAKE SURE THAT THE USB CABLE IS WORKING
MAKE SURE THAT YOU ARE USING THE CORRECT CD FOR YOUR PRINTER MODEL
RECONNECT THE POWER SUPPLY
TRY RUNNING THE INSTALLER AGAIN
C HECK THAT YOUR COMPUTER IS ABLE TO ACKNOWLEDGE USB ACTIVITY ON THE USB
Cannot print and there is a fire wall on the computer
Communication with printer lost w hen connected to Virtual Private Network (VPN)
Wireless troubleshooting
Resetting the wireless s ettings to factory defaults
Cannot print over wireles s network
TURN THE WIRELESS ACCESS POINT OFF AND THEN BACK ON
DISCONNECT FROM VPN SESSION
MAKE SURE DEMO MODE IS TURNED OFF
CHECK YOUR WEP KEY OR WPA PASSPHRASE
MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ROUTER
CHECK THE WIRELESS SIGNAL QUALITY
CHECK YOUR ADVANCED SECURITY SETTINGS
MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR WIRELESS ACCESS POINT (WIRELESS ROUTER)
Wi-Fi indicator light is gr een but the printer does not print (Windows only)
ALLOW THE WIRELESS INSTALLATION TO COMPLETE
ENABLE THE PRINTER
S ELECT THE WIRELESS
SELECT THE WIRELESS PORT
Wi-Fi indicator light is not lit C
Wi-Fi indicator light is still orange
CHECK NETWORK NAME
CHECK SECURITY KEYS
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT (WIRELESS ROUTER)
CHECK MAC ADDRESS
Wi-Fi indicator light is blinking orange during installation
MAKE SURE THE ACCESS POINT IS ON
MOVE THE COMPUTER AND/OR PRINTER CLOSER TO THE WIRELESS ACCESS POINT (WIRELESS ROUTER)
CHECK YOUR WEP KEY OR WPA PASSPHRASE
CHECK MAC ADDRESS
PING THE ACCESS POINT TO MAKE SURE THE NETWORK IS WORKING
1 a b c
MAKE SURE YOUR COMPUTER CAN COMMUNICATE WITH THE PRINTER
CONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN
1 2 3 4 5
6
Wireless print server not installed
CHECK POWER
Communication not avail able message displays when printing wireless ly
MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK
1 2
MAKE SURE THE WIRELESS PORT IS SELECTED
MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED
1 2 3
4 5 6 7 8
Resolving intermitten t wireless communications issues
DISCONNECT FROM ALL VPNS WHEN ATTEMPTING TO USE THE WIRELESS NETWORK
ELIMINATE SOURCES OF INTERFERENCE
CHANGE THE CHANNEL THE WIRELESS ROUTER USES
CONFIGURE THE WIRELESS ROUTER WITH A UNIQUE SSID
ASSIGN STATIC IP ADDRESSES TO ALL DEVICES IN THE NETWORK
1 2 3
CHECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER
CHECK FOR WIRELESS ADAPTER UPDATES
CHANGE ALL NETWORK DEVICES TO THE SAME TYPE
PURCHASE A NEW ROUTER
Index
A
B
C
D
E
F
G
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K
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