Printer is printing blank pages, 112 | Dell V715W specification

Printer is printing blank pages

Blank pages may be caused by improperly installed ink cartridges.

REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD

1Reinstall the ink cartridges, see “Replacing ink cartridges” on page 11 for more information.

If the cartridges do not seem to fit, make sure the printhead is properly seated, and then try installing the cartridges again.

2Load plain paper.

3From the printer control panel, press .

4Press the arrow buttons to scroll to Maintenance, and then press .

5Press the arrow buttons to scroll to Deep Clean Printhead, and then press . A cleaning page prints.

6Press the arrow buttons to scroll to Align Printer, and the press . An alignment page prints.

Note: Do not remove the alignment page until printing is finished.

Printer is busy or does not respond

If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:

MAKE SURE THE PRINTER IS NOT IN POWER SAVER MODE

If the power light is blinking on and off slowly, then the printer is in Power Saver mode. Press to wake up the printer.

If the printer will not come out of Power Saver mode, then reset the power:

1Unplug the power cord from the wall outlet, and then wait 10 seconds.

2Insert the power cord into the wall outlet, and then turn on the printer.

If this problem persists, then check our Web site for updates for your printer software or firmware.

RECONNECT THE PRINTER POWER SUPPLY

1Turn off the printer, and then unplug the power cord from the wall outlet.

2Gently remove the power supply from the printer, and then reinsert it.

3Plug the power cord into the wall outlet, and then turn on the printer.

Cannot delete documents from the print queue

If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and printer may not be communicating.

RESTART THE COMPUTER AND TRY AGAIN

Troubleshooting

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Dell V715W manual Printer is printing blank pages, Printer is busy or does not respond, 112

Contents

Dell V715w Users Guide May Contents Copying Scanning Networking 104107 144 Safety information About your printer Thank you for choosing this printerMinimizing your printers environmental impact Conserving energy Conserving ink Finding information about the printerRecycling Product Information Guide Understanding the parts of the printer Use Line Ordering ink cartridges Ordering and replacing suppliesReplacing ink cartridges Recycling Dell products Select Printer Home Using the printer control panel buttons and menus Using the printer control panel 3 4 Changing the Power Saver timeout Saving paper and energy with Eco-Mode Changing temporary settings into new default settings To change the temporary settings into new default settings To disable the settings timeout feature Resetting to factory settingsUsing the printer control panel menus Using the printer software Using the Windows printer softwareSoftware installed during printer installation Minimum system requirements Using the printer software Reinstalling the printer software Checking for software updatesUninstalling the printer software Installing the printer software Loading paper and original documents Loading the paper trayPage Page Loading envelopes or photo paper Page Page Loading various paper types Load up to Loading paper and original documents Saving paper default settings Loading original documents on the scanner glass Loading original documents into the ADF Printing Tips for printingPrinting basic documents Printing a document Printing pages in reverse order Printing multiple pages on one sheet Printing specialty documents If the printer is using a USB connectionPrinting envelopes Printing on custom-size paper Printing labelsTips on loading label sheets Using a memory card or flash drive with the printer Working with photos Printing photos using the printer control panel Supported memory cards and file types Editing photos using the printer control panel You can Printing photos from a PictBridge-enabled digital camera Printing photos from a memory device using the proof sheet Printing photos from a digital camera using Dpof Printing from a Bluetooth-enabled device Bluetooth Dongle Connected appears on the display Setting the Bluetooth security level Printing from a Bluetooth-enabled device Printing on both sides of the paper duplexing Printing on both sides of the paper duplexing automatically Managing print jobs Setting your printer as the default printerPrinting on both sides of the paper duplexing manually Changing the printing mode Pausing print jobsChanging the printing mode for a single print job Resuming print jobs Canceling print jobs Copying Tips for copyingMaking copies Copying photos Copying a two-sided document Copying an ID cardEnlarging or reducing images Adjusting copy quality Making a copy lighter or darker Repeating an image on one Collating copies using the printer control panelCopying multiple pages on one sheet Making a duplex copy automatically Making a duplex copyMaking a duplex copy manually Canceling copy jobs Tips for scanning ScanningScanning to a local or network computer Scanning to a flash drive or memory card Using the printer control panelScanning photos into an editing application Scanning documents into an editing application Using the printer softwareClick Document Scanning FAQ Scanning directly to e-mail using the printer softwareHow can I improve the quality of a scan? Canceling scan jobs Why am I being asked for a PIN?What is an application list, and how do I update it? How do I scan in black and white? Setting up the printer to fax Setup 1 Printer is connected to a dedicated fax lineFaxing Scenario 1 Standard telephone line Connected to the same telephone wall jack Connected to different wall jacks To connect Scenario 2 Digital Subscriber Line DSL Tips for this setup Scenario 3 VoIP telephone serviceTo connect Setup 1 Printer is connected directly to a cable modem Scenario 5 Country-specific setup Connecting the printer to a non-RJ-11 wall jack EXT Line Connecting the printer to a wall jack in Germany Setting the fax header Entering your user information Configuring the fax settings Configuring fax settings using the fax softwareSetting the fax footer Click Printer Home Configuring fax settings using the printer control panel Creating a contact list using the fax software Creating a contact list using the printer control panelCreating a contact list Click Select from phonebook Sending faxes Sending faxes using the printer control panelTips for sending faxes Sending faxes using the computer Receiving faxesTips for receiving faxes Receiving faxes automatically Receiving a fax manually Faxing FAQTips What is a splitter and what type of splitter should I use? What is my fax number?What is my dialing prefix? When do I need to set Auto Answer to On? How many rings should I set? How do I set the distinctive ring for the printer?How can I check the dial tone? Make sure the telephone line and the wall jack are working How do I adjust the speaker volume on the printer? What settings work best with digital voice mail?Adjusting the dialing volume Adjusting the ringer volume How do I change the resolution of the documents that I fax? How do I send a fax using a phone calling card?How do I send a fax at a scheduled time? Press Dialtone How do I view the fax history of the printer? How do I know that the fax was sent successfully?How do I print a fax on both sides of the paper? Can I block faxes? How do I forward a fax?Can I retrieve failed faxes? Page Installing the printer on a wireless network Wireless network compatibilityNetworking Supported network security options Printing a network setup Installing the printer on other computers Installing the printer on a wireless networkInterpreting the colors of the Wi-Fi indicator light Special wireless installation instructions Adding the printer to your wireless networkAssigning a static IP address Before you begin Advanced wireless setup Changing wireless settings after installationCreating an ad hoc wireless network Windows Vista Windows XP Select View Available Wireless Networks Adding a printer to an existing ad hoc wireless networkWindows Using the printer wirelessly Click Wireless setup utility link Using the printer locally USB Using the printer over an Ethernet network Sharing a printer in a Windows environment Select Set as Default Printer from the menuSelecting the printer Installing the printer on an Ethernet network Installing the printer on an Ethernet network Networking FAQ What is Wi-Fi Protected Setup?Where do I find my WEP key or WPA passphrase? What is an SSID? What is a network? Where do I find my SSID?How are home networks configured? Wired network example Wireless network examples Why do I need an installation cable? Scenario 2 Wireless network with Internet access How do I attach the installation cable? How are infrastructure and ad hoc networks different? Finding the signal strength Requirements for all devices How can I improve wireless signal strength? Remove Obstacles Between the Access Point and the PrinterArrange the Network to Reduce Signal Absorption Remove Sources of Interference What is a MAC address? 100 How do I find the MAC address? 101 What is an IP address? What is TCP/IP?What is a key index? How do I locate IP addresses? 103 Maintaining the printer Maintaining ink cartridgesChecking ink levels Aligning the printhead Cleaning the printhead nozzles Cleaning the exterior of the printer105 Cleaning the scanner glass 106 Troubleshooting Using the Service Center to solve printer problemsIf Troubleshooting does not solve your problem Setup troubleshooting Printhead errors Change the Language Using the Printer MenusIncorrect language appears on the display 108 109 Remove and Reinsert the Printhead Reconnect the Printer Power Supply Software did not install110 Remove and Reinstall the Printer Software Print job does not print or is missing pages111 Make Sure the INK Cartridges are Inserted Correctly Printer is printing blank pages Printer is busy or does not respondCannot delete documents from the print queue 112 Jams and misfeeds troubleshooting Make Sure the USB Port is Enabled in WindowsCannot print through USB Paper jam in the printer Paper jam in the duplex unit 114 Paper jam in the ADF selected models only 115 Print troubleshooting Paper or specialty media misfeeds116 Check Paper Condition Streaks or lines on printed image Poor quality at the edges117 Copy and scan troubleshooting Computer slows down when printingPrint speed is slow 118 Copier or scanner does not respond Scanner unit does not closePoor copy or scanned image quality Partial copies or scans of documents or photos Fax troubleshooting Scan was not successfulScanning takes too long or freezes the computer Cannot scan to a computer over a network Fax troubleshooting checklist Connection checklistCannot send faxes 121 Enable Automatic FAX Conversion Enable Error Correction122 Make Sure That the Dial Prefix Setting is Correct Cannot receive faxes123 Make Sure That the Printer is Connected to AN Analog Port Cannot run the fax software 124 Fax error messages on the printer control panel 125 Memory card troubleshooting 126 Memory card troubleshooting checklist Nothing happens when a memory card is insertedCannot print documents from a memory card or flash drive 127 Network troubleshooting Network troubleshooting checklistGeneral Networking Ethernet Networking Continue button is unavailable Wireless Networking129 TRY Running the Installer Again Reconnect the Power Supply130 Wireless troubleshooting Resetting the wireless settings to factory defaultsCannot print and there is a firewall on the computer 131 Demo Mode Cannot print over wireless network132 133 134 Wi-Fi indicator light is still orange 135 If you are using WPA security If you are using WEP security136 137 138 Wireless print server not installed 139 How to locate a printer IP address Resolving intermittent wireless communications issues 141 142 143 Index 144 145 146 147 Dpof 148 149 Ssid 150