Troubleshooting | 3Com 3CRWE52196 specification

82CHAPTER 6: TROUBLESHOOTING

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3Com 3CRWE52196 manual Troubleshooting

Contents

OfficeConnect 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Running the Setup Wizard Using Discovery Page About this Guide Conventions Pddtechpubscomments@3com.com Conventions About this Guide OfficeConnect WirelessCable/DSL Gateway Example Network Without a Gateway Gateway Advantages Front Panel Minimum System Component RequirementsAlert LED Orange Power LED Green Four LAN Status LEDs Rear Panel Wireless LAN Wlan Status LEDWireless Antennae Cable/DSL Status LED Ethernet Cable/DSL port Power Adapter SocketFour 10/100 LAN ports Introducing the Gateway Introduction Safety InformationPositioning the Gateway Wall Mounting 25 mm 1 in. clearance Pptp User Name Pptp Password Pptp Server Address Powering Up Connecting the Gateway Hardware Installation Setting UP Your Computers Obtaining an IP Address Automatically Restart your computer Windows XP Windows 95/98/ME Pptp Client Disabling PPPoESoftware Accessing Wizard Gateway Login Screen Welcome Screen Click Next to display the Time Zone setup screen Figure WAN Settings Internet Settings Screen PPPoE Mode PPPoE Screen Dynamic IP Address Mode Hostname Screen Static IP Mode Static IP Mode Screen Pptp Mode Enter your Primary DNS Address and Secondary DNS address LAN Settings LAN IP Address Screen Wireless Configuration Screen Summary Configuration Summary Screen Through ConfigurationNavigating Gateway Getting Help Changing the Administration Password LAN Settings Unit Configuration LAN Settings Enable Wireless Networking Channel Selection Service Area Name/SSID Disable Broadcast Ssid Wireless Encryption Type Encryption Keys Gateway Configuration Authorised Wireless PCs Connection Control Detail Screen Modifying a MAC Address Deleting a MAC Address Client List Client List Screen Encryption settings from the Gateway Service Area Name/SSID of the GatewayProfile Name PPPoE DSL only Static IP Address DSL or CableDynamic IP Address DSL or Cable Pptp DSL or Cable Gateway Configuration Static IP Address Connection Parameters Screen Static IP Dynamic IP Address Connection Parameters Screen Dynamic IP PPPoE Setup Screen PPP over Ethernet Pptp Firewall Virtual DMZ Virtual Servers Settings Screen Virtual Server Special Applications Special Applications Screen Click Add to save your settings Click PCs access authorized services only Gateway Configuration Security Screen Enabling Remote Administration System Tools Restart Backup Configuration Restore Configuration Data Reset to Factory Default Status and Logs Status and Logs Screen Support Support Screen Gateway Configuration Basic Connection Browsing to the Gateway Configuration ScreensChecks Reset to Connecting toForgotten Password Factory Defaults Wireless Networking Troubleshooting Recovering from Alert LED How do I reset the Gateway to Factory Defaults? Frequently Asked QuestionsHow many computers on the LAN does the Gateway support? Does the Gateway support virtual private networks VPNs? Where can I download software upgrades for the Gateway?What other online resources are there? Troubleshooting Discovery Windows Installation 95/98/2000/Me/NTRunning Application Discovered Gateway Screen Protocol Suite Managing the Gateway over the Network Type One Type Two How does a Device Obtain an IP Address and Subnet Mask? Appendix B IP Addressing Cable/DSL Gateway Interfaces EMC System Requirements Operating Systems Wireless Cable/DSL Interfaces Gateway Wlan Interface FCC Part 15 Class B Maximum cable length of 100m 327.86 ft Appendix C Technical Specifications Safety Information Important Safety Information Wichtige Sicherheitshinweise Consignes importantes de Appendix D Safety Information Agreement 3Com Corporation Appendix E END User Software Licence Agreement ISP Information Information Regarding Popular ISPs Drizzle, DSL Extreme, Earthlink Glossary Glossary Ethernet Address See MAC address Glossary Glossary Traffic The movement of data packets on a network Area Glossary Index Ping Conformity FCC StatementFCC Declaration Model Description CSA Statement CE StatementEurope Bsmi Statement Vcci Statement Regulatory Notices for Wireless CABLE/DSL Gateway Channels How to Identify and Resolve Radio-TV Interference Problems Model Description 3CRWE52196 Bsmi Statement RF Exposure Compliance Page All specifications are subject to change without notice