D

OBTAINING SUPPORT FOR YOUR

 

 

PRODUCT

Register Your

To take advantage of warranty and other service benefits, you must first

Product to Gain

register your product at http://eSupport.3com.com/. 3Com eSupport

Service Benefits

services are based on accounts that you create or have authorization to

 

access. First time users must apply for a user name and password that

 

provides access to a number of eSupport features including Product

 

Registration, Repair Services, and Service Request.

 

 

Purchase

To enhance response times or extend warranty benefits, contact 3Com or

Value-Added

your authorized 3Com reseller. Value-added services can include 24x7

Services

telephone technical support, software upgrades, onsite assistance or

 

advance hardware replacement. Experienced engineers are available to

 

manage your installation with minimal disruption to your network. Expert

 

assessment and implementation services are offered to fill resource gaps

 

and ensure the success of your networking projects. More information on

 

3Com Extended Warranty and Professional Services is available at

 

http://www.3com.com/

 

Contact your authorized 3Com reseller or 3Com for additional product

 

and support information.

 

 

Troubleshoot

You will find support tools posted on the 3Com web site at

Online

http://www.3com.com/

 

3Com Knowledgebase helps you troubleshoot 3Com products. This

 

query-based interactive tool is located at

 

http://knowledgebase.3com.com and contains thousands of

 

technical solutions written by 3Com support engineers.

 

Connection Assistant helps you install, configure and troubleshoot

 

3Com desktop and server NICs, wireless cards and Bluetooth devices.

 

This diagnostic software is located at:

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3Com 3CRWE754G72-A, 3CRWE754G72-B Register Your, Product to Gain Service Benefits, Purchase, Value-Added, Services, Online