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D | OBTAINING SUPPORT FOR YOUR |
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| PRODUCT |
Register Your | To take advantage of warranty and other service benefits, you must first |
Product to Gain | register your product at http://eSupport.3com.com/. 3Com eSupport |
Service Benefits | services are based on accounts that you create or have authorization to |
| access. First time users must apply for a user name and password that |
| provides access to a number of eSupport features including Product |
| Registration, Repair Services, and Service Request. |
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Purchase | To enhance response times or extend warranty benefits, contact 3Com or |
| your authorized 3Com reseller. |
Services | telephone technical support, software upgrades, onsite assistance or |
| advance hardware replacement. Experienced engineers are available to |
| manage your installation with minimal disruption to your network. Expert |
| assessment and implementation services are offered to fill resource gaps |
| and ensure the success of your networking projects. More information on |
| 3Com Extended Warranty and Professional Services is available at |
| http://www.3com.com/ |
| Contact your authorized 3Com reseller or 3Com for additional product |
| and support information. |
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Troubleshoot | You will find support tools posted on the 3Com web site at |
Online | http://www.3com.com/ |
| ■ 3Com Knowledgebase helps you troubleshoot 3Com products. This |
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| http://knowledgebase.3com.com and contains thousands of |
| technical solutions written by 3Com support engineers. |
| ■ Connection Assistant helps you install, configure and troubleshoot |
| 3Com desktop and server NICs, wireless cards and Bluetooth devices. |
| This diagnostic software is located at: |