Contact Us 69
Contact Us | 3Com offers telephone, internet, and |
| and repair services. To access these services for your region, use the |
| appropriate telephone number, URL, or |
| the next section. |
Telephone Technical | To obtain telephone support as part of your warranty and other service |
Support and Repair | benefits, you must first register your product at: |
| http://eSupport.3com.com/ |
| When you contact 3Com for assistance, please have the following |
| information ready: |
| ■ Product model name, part number, and serial number |
| ■ A list of system hardware and software, including revision level |
| ■ Diagnostic error messages |
| ■ Details about recent configuration changes, if applicable |
| To send a product directly to 3Com for repair, you must first obtain a |
| return materials authorization number (RMA). Products sent to 3Com |
| without authorization numbers clearly marked on the outside of the |
| package will be returned to the sender unopened, at the sender’s |
| expense. If your product is registered and under warranty, you can obtain |
| an RMA number online at http://eSupport.3com.com/. |
| must apply for a user name and password. |
| Telephone numbers are correct at the time of publication. Find a current |
| directory of 3Com resources by region at: |
| http://csoweb4.3com.com/contactus/ |
