Configuring Telephones 45
Importing this file updates the specified users and ties one telephone
(per line in the file) to a user by specifying the MAC address of the
telephone. A user can have more than one telephone tied to their
name.
The sample files for the Convergence Client (soft telephone) are:
Additionally, two configuration files are provided for the Convergence
Client, a software emulator of a telephone. These files contain the
configuration parameters that govern the operation of the Convergence
Client. The configuration file names are:
■convergence-client-configuration-template-group.xml – This file
contains sample configuration parameters that can be applied to a
■convergence-client-configuration-template.xml – This file
contains sample configuration parameters that can be applied to a
To purchase the Convergence Client software, open a browser and
navigate to the web site of iQ NetSolutions, Inc.:
http://www.iqnsi.com/
Configuring Telephones Refer to the VCX Telephone Guides for information about how to install
and configure individual telephones.
Additional Adminstrative Tasks Refer to the VCX Administration Guide for information about how to
configure these features:
■VCX Model 3105 Attendant Console (Page 81)
■Call forwarding, silent monitoring, hunt groups, call park extensions,
call bridging, and system speed dial numbers (Chapters 5 through 8,
pages 143 through 252)
■The Call Reports PC-based application to view Call Detail Records
(CDRs) collected by the VCX Accounting service (page 335)
Refer to the VCX Maintenance Guide for information about how to
perform these tasks:
■Accounting and Call Records services configuration (Page 27)
■VCX Server management (Page 45)