Service Information
The user should not attempt any maintenance or service on the unit beyond the proce- dures outlined in this document.
Any initial hardware setup problem that cannot be resolved at your internal organiza- tion should be referred to an 8e6 Technologies solutions engineer or technical support representative.
8e6 Corporate Headquarters (USA)
Local | : | 714.282.6111 |
Domestic US | : | 1.888.786.7999 |
International | : | +1.714.282.6111 |
8e6 Taiwan
Taipei Local | : | |
Domestic Taiwan | : | |
International | : | |
Procedures
When calling 8e6 Technologies regarding a problem, please provide the representative the following information:
•Your contact information.
•Serial number or original order number.
•Description of the problem.
•Network environment in which the unit is used.
•State of the unit before the problem occurred.
•Frequency and repeatability of the problem.
•Can the product continue to operate with this problem?
•Can you identify anything that may have caused the problem?
8e6 ProxyBlocker Quick Start Guide |
